Senior Infor Business Analyst – HR, Payroll & CloudSuite

As a Senior Infor Business Analyst at StarTekk, your primary responsibilities will include analyzing business systems, reengineering processes, and documenting functional and technical specifications. You will leverage your extensive expertise in Infor Global HR, Payroll, and CloudSuite to identify gaps in business operations and support digital transformation initiatives. Your role will play a pivotal part in ensuring that our organizational goals related to HR and payroll functionalities are met effectively.

To qualify for the Senior Infor Business Analyst position at StarTekk, candidates should possess over 16 years of experience in the field. In-depth knowledge of Infor Global HR, Payroll, and CloudSuite implementations is a must, along with experience in multiple Infor Global HR/BN/LP/Payroll implementations. Familiarity with Lawson Versions 8, 9, and 10 and CloudSuite GHR & Payroll is also essential, in addition to experience with BSI-Tax Factory.

Yes, the Senior Infor Business Analyst role at StarTekk is fully remote, providing flexibility to work from anywhere. However, it is important to note that occasional travel may be required for certain business-related activities, meetings, or trainings.

Strong communication skills are vital for the Senior Infor Business Analyst role at StarTekk, as this position involves collaborating with various teams and stakeholders to drive business objectives. Effective communication ensures that the requirements are understood, expectations are aligned, and project goals are accomplished efficiently.

Candidates applying for the Senior Infor Business Analyst position at StarTekk should have a wealth of experience, specifically over 15 years with Infor Global HR, Payroll, and associated modules is required. Key experiences include multiple Infor Global HR/BN/LP/Payroll implementations and participating in Infor Version 11 upgrades. In addition, familiarity with Lawson Versions 8, 9, and 10 will enhance your candidacy.

When identifying gaps within business processes, I first conduct a thorough analysis of existing systems and workflows. I engage stakeholders to understand their challenges and gather data that highlights inefficiencies. By mapping out current processes against desired outcomes, I can pinpoint areas requiring improvement, ensuring that solutions align with organizational goals.

I have extensive experience with Infor Global HR, specifically in implementing payroll systems. My role involved analyzing HR data, configuring payroll modules, and ensuring compliance with all relevant legislation. Throughout various implementations, I collaborated closely with HR teams to tailor the system to meet specific organizational needs, which resulted in streamlined payroll processes.

Successful process reengineering requires a combination of stakeholder engagement, data analysis, and iterative testing. I typically begin by identifying pain points through discussions with impacted teams, followed by analyzing related data to gain insights. I then collaborate to develop and pilot streamlined processes, making ongoing adjustments based on feedback and system performance to optimize efficiency.

Effective communication is key to a successful project. I prioritize clear, concise, and transparent communication channels. Regular touchpoints, updates on project progress, and structured meetings help keep everyone informed. I also encourage feedback to ensure that concerns are addressed promptly, fostering an environment of collaboration and trust.

I utilize a variety of tools for documenting functional and technical specifications, including Confluence, Microsoft Visio for process mapping, and Excel for data analysis. Creating clear and detailed documents is crucial, so I aim to ensure they are accessible and understandable for both technical and non-technical stakeholders. This practice enhances overall project success.

My experience with CloudSuite implementations encompasses the full project lifecycle, including assessing client requirements, configuring the system, training users, and post-go-live support. I emphasize change management to facilitate smooth transitions and guide teams in adopting new technologies while addressing any challenges that arise throughout the implementation process.

Upgrading to Infor Version 11 can present challenges such as data migration, user training, and adjusting to new features. One approach I have successfully implemented is thorough pre-upgrade assessments to identify potential issues and risks. By preparing a phased upgrade plan and ensuring stakeholders are educated on new functionalities, I mitigate risks and ensure a seamless transition.

Handling conflicting requirements involves active listening and facilitating discussions to uncover the core concerns behind those requirements. I strive to find common ground by demonstrating the potential impacts of each requirement on the overall project and collaborating to prioritize solutions that align with strategic goals, ensuring that all parties feel heard and understood.

Ensuring compliance during payroll implementations involves meticulous attention to regulatory requirements and best practices. I collaborate with legal and compliance teams to stay updated on changing laws. Additionally, I develop processes within the system to automatically align with regulatory standards, conduct thorough testing, and provide training to users to avoid compliance issues post-implementation.

In a previous role, I led a project to implement a new payroll system that streamlined functions across HR and finance departments. By focusing on user training, ongoing support, and addressing stakeholder feedback, we reduced processing times by 30% and improved accuracy significantly, positively impacting both employee satisfaction and organizational efficiency.