Job details

Program Manager

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Do you want to love what you do at work? Do you want to make a difference, an impact, and transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?

If yes, then this is the job you are looking for , webook.com is Saudi’s #1 event ticketing and experience booking platform in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion in sales. webook.com is part of the Supertech Group also consisting of UXBERT Labs, one of the best digital and user experience design agencies in the GCC, along with Kafu Games, the largest esports tournament platform in MENA.

Role overview:

We are looking for an outcome focussed Technical Program Manager to work directly with the CTO in leading the execution of complex, cross-functional initiatives within the technology organization. This role will be responsible for managing end-to-end delivery of programs, aligning stakeholders, and ensuring progress across multiple workstreams. The ideal candidate will have:

A strong background in technical program management.
Familiarity in working within a high-volume online transactional environment.
Exceptional coordination skills and be familiar working within a product and platform orientated environment.
Strong stakeholder management skills, both internal and external (clients).
The ability to drive clarity and outcomes in dynamic environments as well as tracking the benefits.
Strong financial control and governance.

Key Responsibilities:

Own the planning, execution, and delivery of large-scale technical programs across engineering, product, and operations teams.
Translate high-level strategies into actionable program plans with clear milestones, owners, and deliverables.
Identify, track, and mitigate risks and issues across all projects under your umbrella.
Ensure effective communication across teams, surfacing key decisions, blockers, and timelines to the right stakeholders.
Establish and maintain program dashboards, reporting frameworks, and operating rhythms to provide full visibility on execution.
Facilitate resource allocation, dependency mapping, and conflict resolution across concurrent initiatives.
Continuously improve program delivery processes to boost team efficiency and alignment.
Ensure programs are aligned with the company’s strategic objectives by supporting the technology leadership team in setting priorities, tracking progress, and maintaining focus on outcomes over day-to-day distractions.

Bachelor’s degree in Computer Science, Engineering, Business, or a related field. MBA or PMP.
Experience in one or more of the technical roles that make up the Tech Team, such as engineering, QA, product management, BA is highly desirable.
5+ years of program management experience in a fast-paced, tech-driven environment.
Proven track record of delivering complex projects involving multiple teams and stakeholders.
Strong analytical, organizational, and communication skills.
Ability to influence without authority and drive alignment in cross-functional settings.
Familiarity with software development life cycles, agile methodologies, and technical concepts.
Experience with tools like Jira, Confluence or similar PM platforms.

Average salary estimate

$110000 / YEARLY (est.)

min

max

$100000K

$120000K

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What You Should Know About Program Manager, Supertech Group

Are you ready to take your career to the next level and join an innovative powerhouse? At webook.com, Saudi Arabia’s leading event ticketing and experience booking platform, we're in search of a passionate Program Manager to drive transformational projects that change people's lives. With a revenue surpassing 2 billion, we are renowned for our cutting-edge technology and disruptive approach. As a Technical Program Manager, you will work directly with the CTO to lead diverse, cross-functional initiatives that encompass engineering, product, and operations. Your role will be pivotal in managing the end-to-end delivery of large-scale programs while ensuring exceptional coordination and stakeholder alignment. If you thrive in dynamic environments and possess a knack for translating complex strategies into clear, actionable plans—with keen attention to risks and issues—then this is the right role for you. We invite someone with a solid background in technical program management, familiarity with high-volume transactional environments, and superb analytical and communication skills. Join us, and let’s work together to reshape the event booking landscape in the Kingdom and beyond!

Frequently Asked Questions (FAQs) for Program Manager Role at Supertech Group

What are the key responsibilities of a Program Manager at webook.com?

As a Program Manager at webook.com, you'll own the planning, execution, and delivery of large-scale technical programs across various teams, including engineering and product. Your responsibilities will include translating high-level strategies into actionable plans, mitigating risks and issues, ensuring effective communication across teams, and continuously improving the delivery processes to enhance team efficiency.