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Founding Business Developer - job 1 of 2

Are you driven in building sales strategy from the scratch and eager to make a significant impact in a thriving global company? If you have a deep understanding of the B2B market and a passion for building relationships we want you!

We are seeking a dynamic Business Development Specialist to help expand our reach in the EU, US, Canada, and beyond. In this role, you will identify and secure new business opportunities, foster strong client relationships, and contribute to our success as a leader in Support-as-a-Service.

What You’ll Do:

  • Master Prospector: Research and identify prospective customers using tools like LinkedIn Sales Navigator.
  • Engaging Meetings: Conduct insightful meetings that showcase SupportYourApp's value and address client needs.
  • Persuasive Communication: Nurture leads through clear and concise email correspondence.
  • Strategic Partnerships: Collaborate with clients to define objectives and align solutions with their requirements.
  • Drive Sales: Assist in crafting compelling commercial proposals that resonate with clients.
  • Team Coordination: Work with marketing and technical teams to optimize sales efforts and ensure smooth onboarding.
  • Data-Driven Reporting: Provide timely sales activity reports to management, tracking progress and identifying improvements.
  • Customer Feedback: Gather insights from stakeholders to inform product development and service enhancements.
  • Proven Expertise: 3+ years in business development with a successful B2B sales track record.
  • Global Acumen: Experience in EU, US, and Canadian markets, understanding cultural nuances.
  • Strategy experience: Build sales strategy from the scratch.
  • Industry Knowledge: Familiarity with the helpdesk and CRM market to effectively position our solutions.
  • Exceptional Communication: Fluent in English (C1-C2), able to convey complex information clearly.
  • Discovery Call Skills: Experience conducting discovery calls to uncover client needs.
  • Closing Skills: Proven ability to close deals with strong negotiation skills.
  • Organizational Skills: Ability to plan and execute tasks efficiently to achieve goals.
  • Adaptability: Quick learner who can thrive in dynamic environments.
  • Creative Problem-Solving: Innovative thinker eager to explore new ideas.
  • Fully remote work opportunity;
  • Inclusive international environment;
  • Competitive compensation in USD;
  • Work-life balance;
  • Supportive management focused on your growth.

Who we are:

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.

We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world. 

We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience. 

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website: http://www.supportyourapp.com/

* We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.

Average salary estimate

$80000 / YEARLY (est.)
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$60000K
$100000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Founding Business Developer, SupportYourApp

Are you driven to build sales strategies from the ground up and eager to make a significant impact in a thriving global company? Look no further! At SupportYourApp, we are seeking a dynamic Founding Business Developer who can help us expand our reach in the EU, US, Canada, and beyond. In this fully remote position, you'll play a key role in identifying and securing new business opportunities while fostering strong client relationships. Your daily tasks will include researching prospective customers with tools like LinkedIn Sales Navigator, conducting engaging meetings to showcase our value, nurturing leads through clear email communication, crafting compelling commercial proposals, and collaborating with internal teams for optimized sales efforts. Your insights will be pivotal in gathering customer feedback to inform product development and enhancements. With a background in B2B sales and familiarity within the digital customer support market, your expertise will be vital in helping us shape the future of Support-as-a-Service. Join us at SupportYourApp, where we treat our team like our clients, offering an inclusive and supportive work culture! We can't wait to see what you can bring to the table.

Frequently Asked Questions (FAQs) for Founding Business Developer Role at SupportYourApp
What are the main responsibilities of a Founding Business Developer at SupportYourApp?

As a Founding Business Developer at SupportYourApp, your primary responsibilities will revolve around developing and executing effective sales strategies from scratch. You'll conduct market research to identify prospective customers, hold engaging meetings with potential clients, and nurture leads through insightful communication. You will also collaborate with various internal teams to ensure smooth sales processes and contribute to crafting commercial proposals that align with client needs.

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What qualifications are needed to apply for the Founding Business Developer position at SupportYourApp?

To qualify for the Founding Business Developer position at SupportYourApp, candidates should have a minimum of 3 years of experience in business development, particularly with a focus on B2B sales. A successful track record of closing deals and a deep understanding of the EU, US, and Canadian markets are essential. Candidates should also demonstrate exceptional communication skills in English, along with strong negotiation and organizational abilities.

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Is the Founding Business Developer position at SupportYourApp remote?

Yes, the Founding Business Developer role at SupportYourApp is fully remote! This allows you to work from anywhere while being part of a supportive and inclusive international environment. You will have the flexibility to balance your professional and personal life effectively.

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What kind of company culture can a Founding Business Developer expect at SupportYourApp?

SupportYourApp fosters a company culture that is inclusive, supportive, and focused on growth. As a Founding Business Developer, you will be part of a team that values individual contributions and strives for a positive working experience. The management is dedicated to your development, ensuring you have the resources you need to thrive in your role.

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What benefits are offered to the Founding Business Developer at SupportYourApp?

The Founding Business Developer position at SupportYourApp comes with competitive compensation in USD and a variety of benefits, including flexible working hours, opportunities for professional growth, and a balanced work-life environment. The company also promotes diversity and inclusion, welcoming individuals from various backgrounds.

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Common Interview Questions for Founding Business Developer
Can you describe your experience in B2B sales relevant to the Founding Business Developer role?

When answering this question, highlight specific accomplishments in B2B sales, mentioning metrics like revenue growth or the number of deals closed. Discuss your strategies and approaches that led to your success, focusing on how you've identified and nurtured leads, customized proposals, and built relationships with clients.

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What strategies would you implement to research prospective customers for SupportYourApp?

Mention the use of tools such as LinkedIn Sales Navigator and other research methodologies to hone in on potential customers. Discuss how you would analyze their needs and tailor your outreach accordingly, emphasizing the importance of understanding cultural nuances in the EU, US, and Canadian markets.

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How do you approach conducting discovery calls with potential clients?

When discussing your approach to discovery calls, emphasize the importance of active listening. Explain how you would prepare by researching the client's background and formulating open-ended questions to understand their needs better, allowing you to tailor your solutions accordingly.

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Describe a challenging negotiation you’ve faced and how you overcame it.

Share a specific example that illustrates your negotiation skills. Discuss the challenges you encountered, the strategies you employed, and the ultimate results. Highlight your ability to remain calm under pressure and find creative ways to satisfy both parties.

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How would you ensure effective collaboration with marketing and technical teams?

Talk about your communication skills as a key component of collaboration. Mention specific instances where you have successfully coordinated with other departments, discussing how you aligned goals and ensured everyone was on the same page to optimize sales efforts.

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What do you understand by Support-as-a-Service and how does it impact business development?

Provide an overview of Support-as-a-Service and its significance in today's market. Discuss how this model affects client needs and expectations, and how that informs your business development strategies to position SupportYourApp effectively within that context.

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In your opinion, what are the key factors for a successful business development strategy?

Identify several key factors such as clear objectives, thorough market research, effective lead nurturing, strong relationships, and adaptability. Discuss how you've applied these factors in past experiences to achieve success in business development.

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How do you prioritize tasks and manage your time effectively in a remote setting?

Discuss your personal time management techniques that help you stay organized, such as using digital tools and setting clear priorities. Share your strategies for maintaining productivity while also ensuring you have a balance between work and personal time.

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What has been your biggest achievement in business development?

Select a significant accomplishment, detailing the goals you set, the strategies you implemented, and the results you achieved. Use this as an opportunity to showcase your impact on company growth and how you adapted to challenges along the way.

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Why do you want to work at SupportYourApp as a Founding Business Developer?

Convey genuine interest in SupportYourApp's mission and values. Mention aspects of the company culture that resonate with you, and relate them back to your career goals and how you envision contributing to the growth of SupportYourApp in the role of Founding Business Developer.

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SupportYourApp is a provider of outsourced customer support. It provides inbound, outbound, and backoffice customer support specifically for innovative software and hardware companies. The company was established in 2010 and is located in Wilmingt...

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Full-time, remote
DATE POSTED
March 22, 2025

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