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Region Director

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We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."

What do our Regional Directors do?

The responsibility of this role is to provide operational excellence within the assigned region. The Regional Director drives change management plans, develops strategies and deploys tactics to attain short-term and long-term financial and mission-critical operational goals .
Through their leadership, the Regional Director is responsible for achieving Rentokil North America’s (RNA) Company goals and revenue growth, employee relations, business trends, and ensuring that company policies and standards are being met by each branch.

Responsibilities include but are not limited to the following:

Oversee net APBITA across branches and sales and service operations to ensure achievement of revenue and profit plans
Monitor progress against district and region revenue objectives
Oversee development of General Managers through talent assessment and development
Monitor and actively coach all levels of district colleagues
Manage recruiting efforts, interviewing, candidates hiring and onboarding to ensure appropriate staffing levels and a talented bench strength
Oversee relationship with all residential clients
Oversee end-to-end relationship with specific commercial clients
Resolve clients disputes, complaints, and handle outstanding claims
Ensure company programs and initiatives are delivered with excellence across branches
Follow all established standard operating procedures (SOPs) within the business and hold colleagues accountable to the same standards
Lead and drive organisation values through quality of service, relationships and teamwork
Orchestrate joint team meetings to build camaraderie and share best practices
Understand Rentokil’s and Terminix processes, including roadmap for safety/structure/service offerings
Leverage new evaluation criteria for colleague performance
Oversee multi-branch P&L and sales /and service operations to ensure achievement of revenue & profit plans
Establish tracking forums to assess progress against branch/region revenue objectives & influence sales / service activity and execution
Enable ongoing development of BMs via effective evaluations, coaching, goal-setting, and cross-region knowledge sharing
Invest in branch-level staff development by modelling effective ride-a-longs, audits, skip-level conversations, annual reviews, improvement plans, etc. skip-level conversations, annual reviews, improvement plans, etc.
Oversee multi-branch recruiting ,interviewing ,hiring to ensure appropriate staffing levels and a talented bench
Nurture a high performing culture through actions, accountability and feedback
Champion change through the “Heart, Head and Hands” methodology
Serve as steward of Rentokil and Terminix business model to ensure company programs and initiatives are delivered with excellence at the branch level

What do you need?

Bachelor’s Degree or equivalent in Business Management related subject
8+ years of field services management experience required, or an equivalent combination of education and experience
Master’s Degree preferred
Alternatively, military ranking of O5
Business operations experience
Master’s degree preferred
Skill in managing and leading assigned projects - understanding of project management
Maintains relevant licences as required by federal, state or local regulations for termite/pest control and any other business unit products and services
Maintains a valid driver’s licence
Knowledge of laws, regulations, methods, and techniques in the area of specialty.
Position may require frequent overnight travel

Why Choose Us?

A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.

Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.

Click here to read more about our Total Rewards Program which includes: 

Professional and Personal Growth

Multiple avenues to grow your career
Training and development programs available
Tuition Reimbursement benefits (for FT Colleagues)

Health and Wellness

Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1

Savings and Retirement

401(k) retirement plan with company-matching contributions

Work-Life Balance

Vacation days & sick days
Company-paid holidays & floating holidays
A company mindset that prioritizes health, safety, and flexibility

We are looking for individuals who want to make a difference where our customers live and work.  Is that you?

This company is a Drug Free workplace.

Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.

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By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.

Average salary estimate

$105000 / YEARLY (est.)

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$120000K

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What You Should Know About Region Director, Terminix

Are you ready to take on a pivotal role in a company that values excellence and innovation? As the Region Director at Rentokil North America in Atlanta, Georgia, you’ll be the driving force behind our operational successes. With a commitment to protecting people, enhancing lives, and preserving the planet, Rentokil leads the charge in pest control and related services across various industries. In this role, you will have the exciting responsibility of steering change management initiatives, implementing strategic plans, and achieving revenue growth goals. You will oversee net APBITA across branches and ensure that your team is equipped to meet their targets. From coaching General Managers to nurturing a high-performing culture, your leadership will resonate throughout the organization. As you build relationships with our residential and commercial clients, your ability to resolve disputes and maintain client satisfaction will be paramount. We're looking for someone with a Bachelor's Degree in Business Management or a related field, combined with at least 8 years of field services management experience. If you have a knack for project management and a passion for leading talented teams, the Region Director position at Rentokil North America could be the perfect fit for you. Plus, all full-time colleagues enjoy benefits starting as soon as day one, including health insurance and a 401(k) retirement plan. Join us in making a lasting impact in the pest control industry. Your journey toward a fulfilling career begins here!

Frequently Asked Questions (FAQs) for Region Director Role at Terminix

What are the key responsibilities of a Region Director at Rentokil North America?

As a Region Director at Rentokil North America, you will be responsible for driving operational excellence in multiple locations. This includes overseeing revenue and profit plans, monitoring performance against objectives, and developing your General Managers. You’ll also manage recruitment and onboarding efforts, ensuring that your team meets staffing needs while delivering high-quality services to clients.