Water Systems Supervisor - Wastewater - job 1 of 2

The Water Systems Supervisor at the City of Fort Worth is responsible for supervising and managing staff in the Wastewater Collection System, overseeing the maintenance and operation of wastewater collection systems, responding to public inquiries and complaints, and addressing urgent issues efficiently. The role involves ensuring safety, quality control, and compliance with the operational goals of the Water Department.

To qualify for the Water Systems Supervisor position at the City of Fort Worth, you need a high school diploma or GED, along with five years of relevant experience in the water utility field, including supervisory experience. A TCEQ Wastewater Collections II License is mandatory, and candidates must possess a valid Texas Driver's license.

Yes, prior supervisory experience is required for the Water Systems Supervisor role at the City of Fort Worth. Candidates are expected to have demonstrated leadership capabilities as well as an ability to manage a team effectively while ensuring adherence to safety and operational standards.

The City of Fort Worth offers an attractive benefits package for Water Systems Supervisors, which includes 11 Paid Holidays, medical, dental, and vision insurance, paid time off, a pension plan, and opportunities for professional development. This ensures that employees are well taken care of both personally and professionally.

Water Systems Supervisors in Fort Worth work in a dynamic environment that requires quick thinking and problem-solving abilities. The position often involves being on call to respond to emergencies, which can include severe weather conditions and other critical situations. Supervisors need to be adaptable, as they may work during weekends, nights, and holidays.

When addressing this question, showcase your hands-on experience, specific roles you've taken on, and examples of successful projects. Speak to any leadership responsibilities and how they equipped you for the Water Systems Supervisor role, highlighting your ability to troubleshoot and resolve issues.

Share a specific instance where quick action was required. Describe the challenge, the immediate steps you took to address the situation, and the outcome. Emphasize your ability to remain calm under pressure and the importance of teamwork in resolving the emergency.

Highlight your understanding of safety regulations and proactive measures you take to maintain compliance. Share examples of training you've conducted for your team and any safety initiatives you’ve implemented to enhance workplace safety.

Provide insight into your approach to leadership and mentorship. Discuss your strategies for assigning tasks, providing constructive feedback, and fostering a positive team environment, and give examples of how you've successfully developed team capabilities.

Mention any relevant tools you’ve worked with, such as GIS or mapping software. Explain how your familiarity with these tools has benefited your work and improved efficiency in system management.

Discuss your approach to customer service, emphasizing the importance of communication and empathy. Provide examples of past interactions and how you ensured satisfactory resolutions while representing the organization's values.

Describe a systematic approach to prioritizing tasks based on urgency, impact, and resource availability. Emphasize your ability to assess operations' needs effectively to ensure the smooth delivery of services.

Share how you stay updated, whether through networking, attending seminars, or following industry publications. Highlight your commitment to continuous learning and its importance in maintaining operational excellence.

Select a relevant project where you played a pivotal role. Discuss your contributions, the challenges faced, and the results achieved, emphasizing metrics that illustrate the project’s success for water services.

Reflect on your passion for public service and community support. Discuss how your role impacts the quality of life in Fort Worth and how achieving operational goals drives your day-to-day motivation.