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Executive Director of Revenue Management

Company Description

Since 1964, Indiana families have looked to Miller's Health Systems for compassionate care for their loved ones. In that time, Miller’s Health Systems has grown to become an employee-owned health care provider. As operators of nursing care and senior living properties across the state, MHS offers a wide variety of employment and professional growth opportunities. To learn more about our company, visit us at: http://www.millersmerrymanor.com/about-us.

Job Description

The Executive Director of Revenue Management oversees revenue operations across multiple nursing home facilities, ensuring accurate billing, optimal reimbursement, and compliance with Medicare, Medicaid, and private insurance policies. This role involves collaboration with accounts receivable, monitoring revenue trends, reducing claim denials, and working closely with clinical, financial, and compliance teams to optimize financial performance. 

Some tasks include:

  • Lead negotiations with insurance providers, including Medicare Advantage, Medicaid Managed Care, and private insurers, to secure favorable reimbursement rates.
  • Maintain a comprehensive database of all active contracts, tracking key terms, expiration dates, and renewal deadlines.
  • Collaborate with revenue cycle teams to ensure that negotiated contract terms are accurately reflected in billing and collections processes.
  • Work collectively with the Corporate Insurance Department on prior authorization and re-authorization processes for managed care insurance products. 
  • Collaborate with the Insurance and Billing departments to optimize end-to-end revenue cycle processes, including patient intake, billing, coding, claims submission, and payment posting.
  • Analyze reimbursement rates and payer mix to identify revenue opportunities.
  • Conduct financial forecasting and budgeting related to revenue cycle performance.
  • Ensure adherence to federal, state, and payer-specific regulations.
  • Collaborate with legal and compliance teams to address regulatory changes affecting reimbursement.

Qualifications

Education & Experience:

  • Bachelor’s degree in Nursing, Finance, Healthcare Administration, Accounting, or a related field.
  • Minimum of 3-5 years of experience in healthcare revenue cycle management, preferably in a long-term care or skilled nursing facility setting.
  • Experience with Medicare/Medicaid reimbursement, managed care contracts, and private insurance billing.

Skills & Competencies:

  • Strong knowledge of healthcare billing, coding (ICD-10, CPT), and revenue cycle regulations.
  • Proficiency in electronic health records (EHR) and revenue cycle management software.
  • Excellent analytical skills with the ability to interpret financial and operational data.
  • Strong leadership, communication, and problem-solving abilities.
  • Ability to work cross-functionally and drive process improvements.
  • Clinical experience preferred

Additional Information

Some of the benefits we offer our employee-owners are:

  • Professional growth opportunities and the possibility for tuition reimbursement
  • Employee Stock Ownership Plan and 401(k) matching
  • Individual Health Care Reimbursement Arrangement, supplemental insurance options including dental, vision, and critical illness options
  • Company paid Life Insurance, with options to purchase additional insurance
  • Convenient access health care via telehealth and EAP program for mental health
  • Discounts on cell phone plans, travel, and more

Average salary estimate

$70000 / YEARLY (est.)
min
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$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Executive Director of Revenue Management, Theracare INC

If you're ready to take on a significant role in healthcare finance, then the Executive Director of Revenue Management position at Miller's Health Systems in Warsaw, Indiana may be your perfect fit. Since 1964, Miller's has been dedicated to providing compassionate care to Indiana families, and as a team member, you'll be at the forefront of that mission. In this role, you'll oversee revenue operations across various nursing home facilities, ensuring that billing is accurate, reimbursements are maximized, and all policies, from Medicare to private insurance, are meticulously adhered to. A key feature of your day-to-day will be fostering relationships with insurance providers to secure the best rates for your facilities. You'll manage a comprehensive database of contracts, ensuring they align perfectly with our billing practices. You'll collaborate with corporate teams and lead the charge in optimizing our revenue cycle processes, which directly affects our financial performance. Your analytical skills will be crucial as you make sense of data trends and identify revenue opportunities. Coupled with your healthcare experience and knowledge of coding and regulations, this role provides ample opportunity for professional growth and impact. Joining Miller's means becoming part of a caring employee-owned organization that values your contributions and offers benefits like tuition reimbursement, health care options, and a solid retirement plan, making it a fulfilling place to grow your career.

Frequently Asked Questions (FAQs) for Executive Director of Revenue Management Role at Theracare INC
What responsibilities does the Executive Director of Revenue Management at Miller's Health Systems have?

The Executive Director of Revenue Management at Miller's Health Systems is tasked with overseeing revenue operations across multiple facilities. Responsibilities include accurate billing, optimizing reimbursements, negotiating with insurance providers, maintaining contract databases, and ensuring compliance with regulations. By collaborating with various teams such as accounts receivable and compliance, this role ensures optimal financial performance across the organization.

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What qualifications are necessary for the Executive Director of Revenue Management role at Miller's Health Systems?

Candidates for the Executive Director of Revenue Management position at Miller's Health Systems should have a Bachelor’s degree in Nursing, Finance, Healthcare Administration, Accounting, or a related field. Additionally, a minimum of 3-5 years of experience in healthcare revenue cycle management is required, ideally in long-term care or skilled nursing facilities. Familiarity with Medicare/Medicaid reimbursement processes and managed care contracts is essential.

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How does the Executive Director of Revenue Management ensure compliance with regulations at Miller's Health Systems?

Ensuring compliance with regulations is a key responsibility of the Executive Director of Revenue Management at Miller's Health Systems. This involves working closely with legal and compliance teams to stay abreast of changes in federal, state, and payer-specific regulations that impact reimbursement processes. The director also ensures that all billing practices adhere to these regulations to avoid financial discrepancies.

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What skills are important for an Executive Director of Revenue Management at Miller's Health Systems?

The essential skills for the Executive Director of Revenue Management at Miller's Health Systems include a strong knowledge of healthcare billing, coding regulations, and revenue cycle management. Proficiency with electronic health records (EHR) and revenue cycle software is also important. Strong analytical, leadership, and communication skills are crucial for interpreting financial data and driving improvements in the billing process.

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What growth opportunities does Miller's Health Systems offer for the Executive Director of Revenue Management?

Miller's Health Systems is dedicated to the professional growth of its employee-owners, including the Executive Director of Revenue Management. The organization offers opportunities for tuition reimbursement and professional development, alongside meaningful career advancement in the healthcare sector. Joining a company that emphasizes personal and professional growth can lead to rewarding advancements in your career.

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Common Interview Questions for Executive Director of Revenue Management
Can you explain your experience with healthcare revenue cycle management?

In your response, outline specific roles you've held that relate to revenue cycle management. Mention any direct experience with billing, coding, and compliance, emphasizing your ability to manage and optimize these processes effectively.

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How would you handle a dispute with an insurance provider over reimbursement rates?

To answer this, describe a situation where you faced a similar challenge. Highlight your negotiation skills and your approach to aligning with the organization's financial goals while maintaining good relationships with providers.

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What strategies would you implement to reduce claim denials?

Discuss processes you would establish to monitor claims closely, identify trends in denials, and collaborate with teams to enhance claim accuracy before submission, ensuring streamlined billing practices.

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How do you stay current with changes in healthcare regulations?

Explain your methods for keeping track of evolving healthcare regulations—including resources you use, networking with industry professionals, and participating in relevant training or workshops to ensure compliance.

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Describe your experience in leading cross-functional teams.

Share instances where you've successfully collaborated with different departments, focusing on leadership, communication tactics, and how teamwork contributed to improving organizational processes.

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What tools or software are you familiar with in revenue management?

List specific revenue cycle management software and electronic health records systems you have used. Mention how your proficiency with these tools has improved organizational performance or workflow.

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How do you approach financial forecasting and budgeting?

Discuss how you utilize historical data and market trends to create projections, mentioning any specific methods or tools you employ to ensure effective financial forecasting in your operations.

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Can you give an example of a successful negotiation you've conducted?

Provide a detailed account of a negotiation that resulted in favorable terms for your organization, highlighting your strategy, negotiation style, and the impact of the outcome.

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What do you believe is the most critical aspect of healthcare reimbursement?

Share your insights on the importance of accurate billing and coding, regulatory adherence, and relationship management with insurers, emphasizing how each component contributes to overall revenue cycle success.

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How do you measure the success of revenue cycle improvements?

Explain how you would utilize key performance indicators (KPIs), data analysis, and feedback from departmental teams to evaluate the success of initiatives aimed at enhancing the revenue cycle.

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Theracare is one of the premier multi-service healthcare, rehabilitation, developmental and educational organizations in the Northeast. They are headquartered New York, New York.

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Full-time, on-site
DATE POSTED
April 3, 2025

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