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Creative Director

As part of the Marketing team, the Creative Director is responsible for management and execution o the Total Expert brand across internal and external channels, with a focus on marketing resources. The Creative Director is tasked with concepting and producing solutions that drive clear, informative, consistent information. Though Total Expert has an established brand, you will constantly monitor our creative output and continue to refine and advance the brand on a regular basis. You will bring strategic approaches to crafting cohesive, multi-channel campaigns, and ensure high standards for visual creative output while reporting to the Vice President, Marketing. You will manage the creative project workflow, overseeing intake of project requests from all departments at Total Expert and moving projects through discovery, scoping, creative resourcing, and through production.


This is a hybrid role with expectations to work on-site at our St. Louis Park, MN location 3 days per week.

 

As Creative Director you will:

·       Directly manage a small team of creatives, including both graphic designers and multimedia producers.

·       Execute and manage design needs for marketing and branding projects.

·       Lead the creative vision on marketing campaigns.

·       Manage creative projects and workflow (using Asana) in a fast-paced environment.

·       Manage creative contractors/agency partners as needed.

·       Contribute to creative strategy for trade shows and events.

·       Partner with the media and PR team to establish a clear and consistent social media brand for Total Expert.

·       Monitor effectiveness of creative assets through data analysis with the Revenue Operations team as well as regular feedback and discussion from the Go-To-Market teams.

 

What we are looking for:

·       Bachelor’s degree in art production or graphic design, or equivalent experience.

·       A minimum of 10 years’ digital experience, particularly with, but not limited to web, email campaigns, and social platforms.

·       A solid understanding of design, copy and web practices.

·       Mastery of Adobe Creative Suite.

·       Brilliant interpersonal and communication skills.

·       Have in-depth knowledge of multichannel marketing models.

·       Must be a creative and strategic thinker, with a strong ability to adapt.

·       A portfolio of your work.

·       Excellent presentation and demonstration skills 

·       Ability to prioritize tasks effectively

·       Ability to thrive in a fast-paced, unpredictable environment

·       Adept at project management and cross-functional collaboration


Compensation/Benefits: The anticipated base salary range for this role is $140,000 - $150,000 annually. Final total compensation offered is dependent upon the selected individual's qualifications and experience. All regular full time employees are eligible for an annual discretionary bonus based on company performance and other factors. As an employee of the company, you will be eligible to participate in the Employee Stock Option Plan. Total Expert offers a competitive range of benefits including Medical, Dental, Vision, HSA (Health Savings Account), FSA (Flexible Spending Accounts), company paid Life Insurance, Short-Term Disability, Long-Term Disability, Flexible Time-Off (FTO), Paid Parental Leave, and 401(k) with employer match.


Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.


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Average salary estimate

$145000 / YEARLY (est.)
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$140000K
$150000K

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What You Should Know About Creative Director, Total Expert

Are you ready to lead an innovative team while advancing the Total Expert brand? As a Creative Director in St. Louis Park, MN, you will play a vital role in our dynamic Marketing team, steering our creative vision and ensuring our messaging resonates across all channels. In this exciting role, you will conceptualize and produce outstanding marketing resources that provide clear and consistent information. Your keen eye for detail and strategic approach will allow you to refine and elevate our established brand with each project you oversee. You'll have the opportunity to directly manage a talented group of creatives, including graphic designers and multimedia producers, while navigating through multiple creative projects via our workflow management tool, Asana. Your responsibilities include preparing and overseeing design needs for crucial marketing and branding initiatives, driving cohesive multi-channel campaigns, and collaborating with the media and PR team to strengthen our social media presence. You will engage in creative strategy discussions for trade shows and events and analyze creative effectiveness alongside our Revenue Operations team. If you're a strategic thinker with a robust skill set in Adobe Creative Suite and at least 10 years of digital experience, we want you to join our team. Come shape the future of Total Expert with your creative vision today!

Frequently Asked Questions (FAQs) for Creative Director Role at Total Expert
What responsibilities does a Creative Director at Total Expert have?

As a Creative Director at Total Expert, you are responsible for managing and executing the brand's creative resources across various marketing channels. This includes leading a team of graphic designers and multimedia producers, managing project workflows, and ensuring the quality of visual outputs aligns with the creative vision. You will collaborate on multi-channel campaigns and contribute to event strategies, all while overseeing the health of our branding initiatives.

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What qualifications are required for a Creative Director position at Total Expert?

To be a successful Creative Director at Total Expert, candidates should have a Bachelor's degree in art production or graphic design, or equivalent experience. Additionally, a minimum of 10 years' digital experience, expertise in Adobe Creative Suite, and strong communicative skills are essential. A demonstrated ability to manage creative projects in a fast-paced environment and a portfolio showcasing your work will enhance your application.

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What is the work environment like for a Creative Director at Total Expert?

The work environment for a Creative Director at Total Expert is both collaborative and fast-paced. This role combines an onsite presence in St. Louis Park, MN, for three days a week with the flexibility that comes from a hybrid work model. You will work closely with other departments to drive brand consistency while navigating multiple projects simultaneously.

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What is the salary and benefits package for a Creative Director at Total Expert?

The anticipated base salary for the Creative Director role at Total Expert ranges from $140,000 to $150,000 annually, based on the candidate's qualifications and experience. Additionally, employees are eligible for annual discretionary bonuses, stock options, and a robust benefits package that includes medical, dental, vision insurance, flexible time-off, and more.

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How does a Creative Director at Total Expert contribute to multi-channel marketing?

In the role of Creative Director at Total Expert, you will lead the creative strategy behind multi-channel marketing efforts. This entails crafting campaigns that span email, digital platforms, and social media, ensuring they deliver cohesive messaging that aligns with the brand's values. You will also oversee data analysis to monitor asset effectiveness, allowing for continuous improvement in your strategies.

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Common Interview Questions for Creative Director
Can you describe your experience with multi-channel marketing campaigns?

When answering this question, discuss specific campaigns you've led, highlighting your strategic approach, the platforms used, and the results achieved. Provide insights on how you measure success and adapt strategies based on data analysis, showcasing your ability to create effective marketing solutions.

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How do you ensure effective communication within your creative team?

To respond effectively, emphasize the importance of open dialogue and feedback loops. Share examples of how you foster an environment of collaboration and creativity, ensuring all team members feel valued and heard while efficiently managing project workflows.

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What tools have you used for project management in a creative context?

In your answer, mention specific tools such as Asana or Trello, and provide details about how you’ve leveraged these tools to streamline project workflows, manage timelines, and keep your creative team aligned on deliverables.

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How do you approach brand consistency across various channels?

To answer this, discuss your experience developing brand guidelines and ensuring they are adhered to across all marketing outputs. Highlight your methods of training team members and how you continuously review creative work to maintain alignment with the brand's vision.

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What strategies do you use to manage feedback from stakeholders?

Talk about your methods for soliciting feedback, such as regular check-in meetings or draft reviews, and how you incorporate stakeholder input effectively while balancing the creative vision. Illustrating flexibility and adaptability in accommodating feedback will show your collaborative spirit.

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Can you give an example of how you've measured the success of a creative campaign?

When discussing a specific campaign, focus on the KPIs you set before the launch, such as engagement rates, CTR, or conversion rates. Explain how you tracked these metrics, and the actions you took based on the results to refine future campaigns.

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Describe your creative process from concept to execution.

Outline a structured approach to your creative process that includes brainstorming sessions, storyboarding, prototyping, and feedback cycles. Share a personal example to give insight into how you bring ideas to life while ensuring team alignment.

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What do you consider essential skills for a successful Creative Director?

Discuss skills like leadership, strategic thinking, creativity, and effective communication. Highlight how these skills contribute to managing a creative team and delivering successful marketing campaigns that align with business goals.

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How do you keep up with industry trends and incorporate them into your work?

Share your methods for staying informed, such as attending industry conferences, following thought leaders, or continuous education. Talk about how you apply these insights to inspire your creative team's work and maintain relevance in your campaigns.

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How do you balance creativity with project deadlines?

Your answer should illustrate your understanding of the creative process and project management. Talk about effective time allocation, prioritizing tasks, and utilizing project management tools to ensure that creativity thrives even when facing tight timelines.

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Drive growth by making customer relationships human again.

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Full-time, hybrid
DATE POSTED
March 21, 2025

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