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Chief Product Officer

TransferMate– a subsidiary of CluneTech – was established in 2010 when we began working with regulators around the world to secure licenses to operate as a global payment’s provider. With a global payments network covering 200+ countries and territories, TransferMate have established partnerships with some of the largest banks, fintechs and software providers in the world. The combination of our regulated network, award winning technology and strategic partnerships culminated in 2022 when the business achieved Unicorn status.

Our team is dedicated to delivering the best possible experience for our partners and their customers. We know that a happy team is one that performs at the highest level and our #OneTeam ethos encourages mutual support, respect, recognition, and rewards. In Ireland, we have been recognised as a Great Place to Work for 9 consecutive years, with 35 offices worldwide, we do business across 100+ countries on a daily basis.         

As a result of a recent internal promotion, we are seeking a dynamic Chief Product Officer to join our Executive Leadership team at an exciting time in our continued global growth.

Responsibilities

  • Develop and execute a comprehensive product strategy aligned with the company’s vision and goals. 
  • Drive product development processes, including ideation, prototyping, testing, and iteration.
  • Collaborate with the product team to prioritise development efforts, balancing short-term needs with long-term objectives.
  • Oversee the entire product development lifecycle, from ideation and prioritization to execution and release.
  • Lead and mentor a team of product managers, designers, and other professionals.
  • Support the strategic direction and vision for the organisation.
  • Align product strategies with business objectives and market needs.
  • Collaborate with senior leadership to define company-wide product goals, priorities, and roadmaps.
  • Drive cross-functional collaboration across all related business departments. 
  • Identify market opportunities, customer pain points, and emerging trends.
  • Define product requirements, features, and priorities, and effectively communicate them to development teams.
  • Monitor and analyse key performance indicators and metrics to measure product performance and identify areas for improvement.
  • Develop user stories and use cases to define the product features, behaviour, and customer experience.
  • Recommend and implement evaluation techniques, define testing scenarios, and facilitate internal and external quality testing.
  • Lead product solution design, implementation, and testing. 
  • Lead product roadmap planning and prioritisation. 
  • Drive awareness, adoption, and success of our products in the market.
  • 5+ years of experience leading product teams and driving product strategy.
  • Several years’ experience in executive product leadership within the fintech industry or a related field
  • Experience driving product innovation and success.
  • Experience mentoring and developing high-performing product teams. 
  • Experience working in an agile environment with a focus on rapid iteration and continuous improvement. 
  • Experience in B2B product management 
  • Experience in platform development
  • Extensive knowledge of fintech products, services, and the market
  • Excellent communication and people skills
  • Strong analytical and critical thinking skills 

Education

  • Bachelor’s degree in business, computer science, product management or a related field required.
  • Master’s degree in business, IT, computer science, or a related field preferred
  • Healthcare plan
  • Competitive pension
  • Flex hours where you can work your 5 days across 4.5 days
  • Flexible Working Policy with a combination of remote and office working
  • Lifework days: ½ day each quarter to get your life work done
  • 23 days annual leave + 2 CluneTech Holidays (Christmas Eve & Good Friday) plus additional days with length of service
  • Paid leaves including IVF / pregnancy assistance, pregnancy loss, marriage, maternity and paternity leave
  • Employee-led CSR Programme, CluneTech Cares, with one paid Volunteer Day per year
  • Death in Service Benefit
  • Milestone Recognition Programme
  • Compassionate Leave up to 4 weeks
  • Compassionate Leave for pets
  • Travel benefits including Cycle to Work & Circle K Fuel Card
  • Professional & Personal Development
  • Rewards & Recognition
  • Employee Wellbeing Programme
  • 24/7 Employee Assistance Programme
  • Meeting Free Days – a specific no meeting day where we encourage no meetings so you (and your team) can focus on getting things done!

 

TransferMate is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We are committed to building and maintaining a culture which is free from discrimination and harassment and where all employees can bring their best selves to work.

Average salary estimate

$135000 / YEARLY (est.)
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$120000K
$150000K

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What You Should Know About Chief Product Officer, Transfermate

TransferMate, a dynamic subsidiary of CluneTech, is on the lookout for a Chief Product Officer who is ready to make waves in the fintech space. With our stellar reputation established since our inception in 2010, we’ve grown to have a global payments network that spans over 200 countries. No wonder we earned our unicorn status in 2022! At TransferMate, we pride ourselves on creating the ultimate experience for both our partners and customers. We believe that a happy team leads to high performance, which is reflected in our #OneTeam ethos. As the Chief Product Officer, you’ll have the unique opportunity to develop and execute groundbreaking product strategies aligned with our vision. You will drive product development, collaborate with various teams, and lead a dedicated group of product managers and designers to ensure we prioritize the right development efforts. With a strategic eye, you'll monitor industry trends and address customer pain points. Your role will be vital in overseeing the complete product lifecycle, from ideation through to execution, delivering exceptional features that resonate with our audience. Your extensive experience in fintech and B2B product management will empower you to design products that thrive in a competitive landscape. Plus, with our flexible policies, great benefits, and a genuine commitment to employee well-being, TransferMate isn’t just a workplace; it's a place to thrive. Join us at this exciting juncture in our growth and help us continue reshaping global payments as our new Chief Product Officer.

Frequently Asked Questions (FAQs) for Chief Product Officer Role at Transfermate
What responsibilities does the Chief Product Officer at TransferMate have?

The Chief Product Officer at TransferMate is responsible for developing and executing a comprehensive product strategy that aligns with company goals. This includes overseeing the entire product lifecycle from ideation to release, mentoring product teams, collaborating with senior leaders to define product goals, and identifying market opportunities to drive product innovation.

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What qualifications are required for the Chief Product Officer position at TransferMate?

To qualify for the Chief Product Officer role at TransferMate, candidates should have a Bachelor’s degree in business, computer science, or a related field, along with significant experience in leading product teams in the fintech industry. Preferably, applicants should also have a Master’s degree and extensive knowledge of fintech products, as well as strong communication and analytical skills.

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How does TransferMate support work-life balance for the Chief Product Officer role?

TransferMate values work-life balance for its employees, including the Chief Product Officer. Flexible working policies allow for remote work and adaptable hours, while additional benefits like LifeWork days enable staff to handle personal tasks efficiently. This emphasis on flexibility helps maintain high performance and job satisfaction.

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What are the growth opportunities for a Chief Product Officer at TransferMate?

The Chief Product Officer at TransferMate will encounter numerous growth opportunities, including leading innovative product strategies and contributing to the company's expansion in the fintech sector. Mentorship and leadership of product teams will also provide avenues for personal and professional development within the organization.

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What can a Chief Product Officer expect regarding team collaboration at TransferMate?

At TransferMate, collaboration is key! The Chief Product Officer will work closely with cross-functional teams, including product managers, designers, and executive leadership, to ensure alignment on product goals. This collaborative environment fosters innovation and shared success as teams work collectively toward business objectives.

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Common Interview Questions for Chief Product Officer
What strategies would you employ to prioritize product development as a Chief Product Officer?

As a Chief Product Officer, the strategy to prioritize product development would include evaluating market data, gathering user feedback, and aligning with business objectives. Creating a dynamic roadmap that balances short-term needs with long-term goals is crucial, along with fostering open communication with cross-functional teams.

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Can you provide an example of a successful product you developed in the fintech industry?

In the fintech space, success often stems from addressing specific customer pain points. An effective way to answer this question is to detail a product you developed, the challenges faced, and how your strategic decisions led to its success, including user engagement metrics and market impact.

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How would you approach mentoring a product team?

Mentoring a product team involves understanding individual strengths and leveraging them effectively. Share your approach to fostering a collaborative environment, setting clear expectations, and providing ongoing feedback to encourage professional development and high performance among team members.

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What metrics would you monitor to assess product performance?

Key performance indicators such as user adoption rates, customer satisfaction scores, and overall revenue growth are essential metrics to monitor. Discussing how these metrics can inform future product decisions will showcase your analytical mindset and commitment to continuous improvement.

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How do you identify market opportunities in the fintech sector?

Identifying market opportunities involves thorough research and analysis. You can emphasize the importance of tracking emerging trends, customer feedback, and competitor performance as well as leveraging data analytics to identify gaps in the market that your products can fill.

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How do you ensure effective communication between product teams and development?

Ensuring effective communication requires establishing clear protocols and utilizing tools that promote transparency. Regular check-ins and collaborative planning sessions can facilitate dialogue between product teams and development, ensuring alignment on priorities and expectations.

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What role does customer feedback play in product development?

Customer feedback is an invaluable resource in product development. It informs you about user needs, preferences, and pain points, allowing you to make data-driven decisions. Discussing how you gather and analyze this feedback will demonstrate your customer-centric approach.

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Can you describe your experience with agile product development?

Experience with agile product development is key in the fintech industry. Outline how you’ve utilized agile methodologies to enhance responsiveness, improve collaboration, and facilitate rapid iteration, improving your capacity to quickly adapt to market needs.

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What is your approach to developing a product roadmap?

Developing a product roadmap requires a balance of strategic vision and practical execution. Explain your process of gathering input from stakeholders, aligning product goals with business objectives, and prioritizing features based on market demand and feasibility.

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How do you align product strategies with overall business objectives?

Aligning product strategies with business objectives begins with a thorough understanding of the company's vision and goals. Sharing how you engage with other executives and stakeholders to create aligned initiatives that enhance overall business strategies will illustrate your collaborative approach.

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Founded in 2010 and based in Dublin, Ireland, TransferMate is the world’s leading provider of payments infrastructure as a service, enabling companies to send and receive cross-border payments faster and easier.

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Full-time, hybrid
DATE POSTED
April 14, 2025

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