Registered Nurse (RN), Care Coordinator

As a Registered Nurse (RN), Care Coordinator at UC Health, your primary responsibilities will include managing direct patient care, particularly for individuals with complex and chronic conditions. You will collaborate with other healthcare professionals to create and execute care plans, ensuring that patients receive comprehensive support during their outpatient visits. Additionally, you will provide patient education, enhancing the overall patient experience and promoting healthier outcomes.

To qualify for the Registered Nurse (RN), Care Coordinator position at UC Health, you must possess an active RN license and have relevant experience in nursing, particularly in an ambulatory or outpatient setting. A strong background in patient education, care management, and an understanding of chronic disease management is highly desirable. Furthermore, excellent communication and interpersonal skills are essential for building relationships with both patients and the healthcare team.

At UC Health, we are committed to the professional growth of our Registered Nurses (RNs), Care Coordinators. We provide numerous opportunities for continued education and training, mentorship programs, and workshops focused on enhancing clinical skills. You’ll also have access to a variety of resources that support your ongoing career development, ensuring you feel equipped to deliver the highest quality of care.

As a Registered Nurse (RN), Care Coordinator at UC Health, you can expect a collaborative and supportive work environment. You’ll be part of a diverse team of healthcare professionals who share a passion for patient-centered care. Our culture fosters inclusivity and equity, allowing you to bring your whole self to work while contributing to a positive atmosphere focused on advancing health and wellness in the community.

The Registered Nurse (RN), Care Coordinator role at UC Health distinguishes itself from the traditional RN position primarily through its focus on outpatient care and care coordination. While traditional RNs may provide care in hospital settings, the Care Coordinator works closely with patients managing chronic conditions in an ambulatory environment, emphasizing patient education, personalized care plans, and multi-disciplinary collaboration.

When responding to this question, highlight specific examples that showcase your critical thinking and problem-solving abilities. Detail the challenges involved, the interventions you implemented, and the outcomes achieved, emphasizing your role in coordinating care and collaborating with healthcare teams.

In your response, discuss the importance of tailored education based on each patient's unique needs and health literacy levels. Share methods you use to assess patient understanding, the tools you find effective for education, and how you encourage patients to engage with their care plans.

Discuss the significance of clear and open communication in delivering quality patient care. Mention your preferred strategies, such as regular team meetings, utilizing shared electronic health records, or collaborative care plans, to highlight your commitment to teamwork.

Share your approach to time management and prioritization techniques you utilize, such as assessing the urgency of patient needs, leveraging task lists, or employing care management software. Discussing any experience with triaging patients will further showcase your abilities.

Emphasize how compassion fosters trust and rapport between nurses and patients, leading to better health outcomes. Share specific instances where your compassionate care made a significant difference in a patient’s experience.

Demonstrate your conflict resolution skills by outlining the steps you take to address concerns calmly and professionally. Discuss active listening, empathy, and working collaboratively to find solutions as part of your approach.

Highlight your familiarity with EHR systems, detailing any specific software you have used in past roles. Discuss how you utilize these tools to improve patient care coordination and maintain accurate records.

Illustrate your team-oriented mindset by detailing collaborative experiences with various healthcare professionals. Highlight how you ensure all team members are informed and involved in the care process.

Talk about your passion for patient care and how you find fulfillment in helping patients navigate their healthcare journey. Sharing personal anecdotes can help convey your genuine motivation.

Discuss your commitment to professional development through attending workshops, continuing education, participating in nursing organizations, and staying current with healthcare literature and research. This highlights your proactive approach to improving care quality.