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Intern - Business Operations Analyst - job 3 of 3

Introduction

Since 1973, East West Bank has served as a pathway to success. With over 110 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities, and our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, and high-tech help build sustainable businesses and expand our associates’ potential for career advancement. 

 

Headquartered in California, East West Bank (Nasdaq: EWBC) is a top-performing commercial bank with a strong foundation, an enterprising spirit and a commitment to absolute integrity. East West Bank gives people the confidence to reach further.

Overview

We are looking for a motivated and detail-oriented Business & Operations Analyst Intern to join our team. This role offers hands-on experience in data analysis, reporting, and process optimization within a collaborative and fast-paced environment. You will play a key part in supporting cross-functional business operations and driving data-informed decision-making. 

Responsibilities

  • Develop, prepare, and analyze reports for management, present findings to various levels of leadership. 
  • Analyze data to support operational decisions and improve cross-functional efficiency. 
  • Define business requirements and identify process improvement opportunities. 
  • Create reports and presentations using Microsoft Excel and PowerPoint. 
  • Monitor trends, identify variances, and communicate actionable insights. 
  • Ensure compliance with internal policies and industry standards through quality assurance checks. 
  • Track performance metrics and maintain dashboards for continuous monitoring. 
  • Support budgeting and forecasting processes. 
  • Process and review business-related documents, including invoices and transactions. 
  • Assist with the development and documentation of workflows and process improvements. 
  • Help evaluate and mitigate operational risks. 
  • Ensure data integrity and protect sensitive information. 
  • Participate in various projects supporting operational performance and strategy. 
  • Perform other tasks as assigned. 

Qualifications

  •  Pursuing or recently completed a bachelor’s degree in business, analytics, or a related field. 
  •     2–3 years of relevant experience or academic project work.
  •     Proficiency in Microsoft Office tools, especially Excel and PowerPoint.
  •     Strong attention to detail and analytical mindset.

Preferred Qualifications: 

  •     Excellent organizational, communication, and problem-solving skills.
  •     Ability to manage multiple priorities and work under deadlines.
  •     Knowledge of process improvement and performance metrics.
  •     Experience with Power BI, SQL, or advanced Excel functions (e.g., pivot tables, VBA).
  •     Understanding of operational systems, workflows, and risk management.

Compensation

The base pay range for this position is USD $20.00/Hr. - USD $25.00/Hr. Exact offers will be determined based on job-related knowledge, skills, experience, and location.

Average salary estimate

$46800 / YEARLY (est.)
min
max
$41600K
$52000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Intern - Business Operations Analyst, UNAVAILABLE

At East West Bank in New York, we're excited to offer an amazing opportunity for an Intern - Business Operations Analyst to join our dynamic team! If you're someone who is studious, analytical, and ready to dive into the world of business operations, we want you! In this role, you will engage in hands-on data analysis, create insightful reports, and contribute to process optimization within a vibrant and fast-paced environment. Your responsibilities will encompass developing and presenting analysis for various leadership levels, driving operational decisions through data insights, and identifying opportunities for process improvements. This position will allow you to flex your Excel and PowerPoint skills while working on exciting projects that shape our banking operations. You’ll also support budgeting and forecasting processes, monitor performance metrics, and engage in diverse projects aimed at enhancing operational performance and strategy. Your contributions will directly assist our team in delivering value to our clients and strengthening our positioning as a bridge between East and West. If you’re pursuing a degree in business or analytics and have a keen eye for details, this is a fantastic pathway to embark upon your career in business operations with East West Bank, a reputable institution that nurtures growth and creates opportunities for all involved!

Frequently Asked Questions (FAQs) for Intern - Business Operations Analyst Role at UNAVAILABLE
What are the main responsibilities of the Intern - Business Operations Analyst at East West Bank?

As an Intern - Business Operations Analyst at East West Bank, you will primarily develop and analyze reports for management and present your findings to different leadership levels. Additionally, you will support operational decisions through data analysis, identify process improvement opportunities, and assist in budgeting and forecasting processes. With hands-on experience in data monitoring and compliance checks, you will also evaluate operational risks and ensure data integrity in all your tasks.

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What qualifications are needed to apply for the Intern - Business Operations Analyst position at East West Bank?

To apply for the Intern - Business Operations Analyst position at East West Bank, candidates should be pursuing or have recently completed a bachelor’s degree in business, analytics, or a related field. Ideally, applicants should have 2-3 years of relevant experience or academic project work, along with proficiency in Microsoft Office, particularly Excel and PowerPoint. Strong analytical skills and attention to detail are essential for this role.

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How does East West Bank's Intern - Business Operations Analyst role contribute to career growth?

The Intern - Business Operations Analyst role at East West Bank is designed to provide hands-on experience that can significantly boost your career growth. By working closely with cross-functional teams, you will not only enhance your technical skills in data analysis and reporting but also gain invaluable insights into operational strategies. This internship serves as a stepping stone into the world of banking and operations, leading to potential full-time roles within the company.

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What skills are preferred for the Intern - Business Operations Analyst role at East West Bank?

Preferred skills for the Intern - Business Operations Analyst role at East West Bank include excellent organizational and communication abilities, strong problem-solving skills, and a proficiency in data analysis tools like Power BI or SQL. Additionally, knowledge of advanced Excel functions such as pivot tables and VBA, along with an understanding of operational systems and risk management, will set you apart in this competitive application process.

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What is the compensation for the Intern - Business Operations Analyst position at East West Bank?

The compensation for the Intern - Business Operations Analyst position at East West Bank ranges from USD $20.00 to $25.00 per hour. Final offers are determined based on the candidate's job-related knowledge, skills, experience, and location, ensuring a fair and competitive pay structure within the organization.

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Common Interview Questions for Intern - Business Operations Analyst
How would you approach analyzing data to improve operational efficiency?

When analyzing data to enhance operational efficiency, I would first identify the key metrics relevant to our operations. I would then collect and clean the data, followed by utilizing analytical tools to uncover trends. Presenting actionable insights to the team would be my next step to collaboratively implement improvements.

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Can you explain a time you found a significant process improvement in your previous work or projects?

In a recent academic project, I noticed that our reporting process was cumbersome and time-consuming. I proposed and implemented a new template that streamlined the data collection and presentation process, reducing the time required by 30% while enhancing clarity and understanding for the audience.

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What tools have you used for data presentation and reporting?

I have extensively used Microsoft Excel for data analysis, including pivot tables and formulas for summarization. For reporting, I often rely on PowerPoint to create engaging presentations that convey key findings and insights clearly and effectively.

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How do you ensure data integrity while working on projects?

To ensure data integrity, I always verify the accuracy of my data source before analysis. I perform quality assurance checks throughout the process and regularly cross-reference data with original documents. This process helps maintain high standards and prevents errors in my reports.

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Why are you interested in the Intern - Business Operations Analyst role at East West Bank?

I am particularly drawn to this position at East West Bank because it combines my interest in data analysis with the opportunity to support meaningful business operations within a reputable institution. I admire East West Bank’s mission and its commitment to bridging cultures, and I believe my skills would contribute positively to the team.

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Can you provide an example of how you handled a tight deadline in a project?

In a group project, we were faced with a rapidly approaching deadline due to unforeseen circumstances. I organized a task breakdown meeting to allocate responsibilities efficiently among team members, utilized project management tools to track our progress, and ensured consistent communication to meet our deadline with quality work delivered.

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What steps would you take to define business requirements for a project?

To define business requirements, I would start by conducting stakeholder interviews to understand their needs and objectives. I would then analyze existing processes, document requirements clearly, and gather feedback from all parties involved to ensure that all aspects are considered and aligned with business goals.

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How do you prioritize your tasks when managing multiple projects?

I prioritize tasks based on urgency and importance, often using a matrix to categorize them. I focus first on tasks that contribute significantly to project outcomes and set realistic deadlines. Regular updates and reassessing priorities help ensure that I remain on track amid multiple responsibilities.

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What role does teamwork play in your approach to problem-solving?

Teamwork is crucial in problem-solving as it brings diverse perspectives and skills to the table. I believe in collaborative brainstorming sessions to explore different angles of a problem, allowing us to come up with innovative solutions that are well-rounded and more effective than an individual approach.

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How comfortable are you with presenting data insights to different levels of leadership?

I am quite comfortable presenting data insights to different levels of leadership. I tailor my presentations to my audience, ensuring that complex data is simplified and contextualized. I strive to engage my audience by focusing on the implications of the data and how it can inform strategic decisions.

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TEAM SIZE
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EMPLOYMENT TYPE
Internship, on-site
DATE POSTED
April 12, 2025

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