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Primary Care Liaison RN

Overview

Dignity Health Medical Foundation established in 1993 is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health – one of the largest health systems in the nation - with hospitals and care centers in California Arizona and Nevada. Today Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services to the many communities we serve. As Dignity Health Medical Foundation continues to grow and establish new premier care centers we provide increasing support and investment in the latest technologies finest physicians and state-of-the-art medical facilities. Our 130+ clinics across the state of California deliver high-quality patient-centric care with an emphasis on humankindness. Through affiliations with Dignity Health hospitals along with our joint ventures and partnerships we offer a robust state-of-the-art health care delivery system in the communities we serve .We strive to create purposeful work settings where staff can provide great care while advancing in knowledge and experience through challenging work assignments and stimulating relationships. Our staff is well-trained and highly skilled qualities that are vital to maintaining excellence in care and service.

One Community. One Mission. One California 

Responsibilities

Within Dignity Health Medical Foundation Primary Care Centers utilize the RN team-based model of care. As such the Primary Care RN is an integral part of the Dignity Health care team and performs patient care services that support the team-based care model. The Primary Care RN in this setting is expected to know his/her scope as defined by the California Business and Professional code and function at the top of his/her licensure. The Primary Care RN works in collaboration with physicians staff clinic management and other healthcare professionals. This position works within the context of a primary care medical home from a team approach and in continuous partnership with physicians and patients to promote timely access to needed care and the enhancement of patient and family well-being. The Primary Care RN will use protocol-driven standing orders to perform comprehensive support to physicians consistent with their scope of practice performing at the top of their licensure. This may include evaluating lab data providing instruction and education to patients phone triage and medication modifications. The Primary Care RN will support the PCMH concepts by providing coordination of care which may include facilitating diagnostic and laboratory testing ensuring timely scheduling of follow-up appointments with providers and providing disease management education. He/she will be instrumental in the continuing development and process improvement of clinical point of care - Program within primary care. The Primary Care RN will provide leadership and guidance to LVN’s MA’s to ensure they are practicing at the top of their licensure/capacity within scope of practice. The Primary Care RN coordinates appropriate resources to facilitate and ensure the patient’s progress through the continuum of care. This position provides patient education disease management and population health services and support to the physicians as they manage their patients with chronic diseases. This position is responsible for coordinating a wide range of patient self-management support and disease registry activities. To improve the effectiveness of health care for our population the Primary Care RN will work with the extended care team to ensure the patient experiences a smooth transition across the continuum of care. Collaborates with the Ambulatory Care management program (Dignity Health Medical Foundation Managed Care Department) to refer patients who require intensive care management service and ensures smooth transitions between the clinic care team and the complex care team.  

Qualifications

Minimum Qualifications:
  • Three (3) years’ experience as an RN. A minimum of one (1) year in the last 5 years as an RN in an ambulatory community involving care management and/or chronic disease management (including outpatient community health clinics private physician offices home health and hospices public health settings free-standing urgent care clinics) or primary care setting
  • Graduate from an accredited school of nursing required
  • Understanding of the concept of patient centered care and knowledge of team based care and evidence based clinical practice guidelines
  • Proven ability to educate patients on self-management techniques and chronic disease/population health management
  • Demonstrated ability to independently assess evaluate and interpret clinical information and care planning
  • Ability to perform job functions independently and with minimal supervision
  • Strong clinical assessment and critical thinking skills
  • Ability to demonstrate leadership skills to delegate and provide direction/guidance to multidisciplinary team
  • Effective oral written and listening communication skills necessary for constant interaction with patients families physicians and other members of the health team
  • Able to stay organized and flexible in a work environment with multiple assignments and changing priorities
  • Word processing keyboarding and non-scripted documentation skills
  • Able to operate PC-based software program
  • Excellent interpersonal organizational and customer service skills are essential
  • Medical terminology and clinical reference tools
  • Current RN License
  • BLS Certification through the American Heart Association
Preferred Qualifications:
  • Five (5) years of clinical patient care experience as an RN in a patient centered primary care setting. Experience in care coordination and chronic disease management preferred
  • Bachelor of Science in Nursing or other advanced clinical degree preferred
  • Training in motivational interviewing preferred
  • Understanding of rapid cycle process improvement activities
  • Knowledge of community resources preferred

 

***This position is represented by CNA

Average salary estimate

$80000 / YEARLY (est.)
min
max
$70000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Primary Care Liaison RN, UNAVAILABLE

Join the exceptional team at Dignity Health Medical Foundation as a Primary Care Liaison RN in Citrus Heights! Here, you'll be part of a caring and dynamic environment, working in collaboration with physicians, clinic management, and fellow healthcare professionals. Your role will involve delivering patient care services that embody our team-based care model, allowing you to make a real difference in patients' lives. As a Primary Care RN, you'll be tasked with performing various patient-centered duties, from evaluating lab data and triaging phone calls to facilitating diagnostic testing and patient education. We believe in empowering our nurses; you'll be working at the top of your licensure, utilizing protocol-driven standing orders to provide comprehensive support within the primary care medical home context. You'll guide LVNs and MAs, ensuring excellent team performance and fostering a comprehensive care experience for our patients. By coordinating follow-up appointments and enhancing disease management education, you will support our commitment to delivering high-quality health services. Plus, with your leadership skills, you'll have the opportunity to drive process improvements that enhance patient care. If you’re looking for a role where your skills are valued, your professional growth is supported, and your efforts help us to maintain our mission of humankindness, then we invite you to apply for the Primary Care Liaison RN position today!

Frequently Asked Questions (FAQs) for Primary Care Liaison RN Role at UNAVAILABLE
What are the primary responsibilities of a Primary Care Liaison RN at Dignity Health Medical Foundation?

As a Primary Care Liaison RN at Dignity Health Medical Foundation, your primary responsibilities include collaborating with physicians and other healthcare professionals to provide exceptional patient care, performing comprehensive assessments, facilitating patient education, and coordinating care transitions. You will also provide disease management support and lead other team members to ensure optimal performance within the primary care setting.

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What qualifications do I need to become a Primary Care Liaison RN at Dignity Health Medical Foundation?

To qualify for the Primary Care Liaison RN position at Dignity Health Medical Foundation, candidates must possess at least three years of RN experience, with a minimum of one year in an ambulatory or primary care setting. A degree from an accredited nursing school, a current RN license, and BLS certification are also required. Preferred qualifications include five years of clinical experience in a primary care setting and a Bachelor of Science in Nursing.

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What is the work environment for a Primary Care Liaison RN at Dignity Health Medical Foundation?

The work environment for a Primary Care Liaison RN at Dignity Health Medical Foundation is collaborative and supportive, emphasizing teamwork and the delivery of patient-centered care. Nurses are encouraged to operate at the top of their licensure, contributing to a positive workplace culture that focuses on professional growth and high-quality care service to the communities we serve.

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How does Dignity Health Medical Foundation support the professional development of Primary Care Liaison Nurses?

Dignity Health Medical Foundation is committed to fostering professional development for Primary Care Liaison Nurses through mentoring, ongoing training, and opportunities to take on challenging assignments. The organization emphasizes continuous learning and support to enhance clinical knowledge and leadership skills, ultimately empowering RNs to excel in their careers.

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What skills are important for a successful Primary Care Liaison RN at Dignity Health Medical Foundation?

Successful Primary Care Liaison RNs at Dignity Health Medical Foundation possess strong clinical assessment and critical thinking skills, effective communication abilities, and excellent leadership qualities. Additionally, being organized, flexible, and possessing knowledge of patient-centered care, chronic disease management, and community resources are crucial for delivering high-quality care.

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Common Interview Questions for Primary Care Liaison RN
How do you prioritize your tasks as a Primary Care Liaison RN?

When prioritizing tasks as a Primary Care Liaison RN, I consider the urgency of patient needs, the complexity of cases, and required follow-up actions. Establishing a systematic approach allows me to manage multiple assignments efficiently while ensuring that patient care remains top-notch.

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Can you describe your experience with chronic disease management?

I have extensive experience in chronic disease management, where I've worked closely with patients to educate them about their conditions, assist them in self-management techniques, and coordinate care to ensure they receive the support necessary throughout their treatment journey.

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How would you handle a difficult patient interaction?

In handling difficult patient interactions, I focus on active listening and empathizing with their concerns. I aim to understand their perspective, reassure them, and provide clear information about their care options to help alleviate their frustrations.

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What approaches do you use to educate patients about self-management?

To educate patients about self-management, I employ a personalized approach that includes using visual aids, providing written resources, and demonstrating techniques relevant to their health conditions, ensuring they feel empowered and confident in managing their health.

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How do you ensure clear communication within a healthcare team?

I ensure clear communication within the healthcare team by participating in regular team meetings, utilizing electronic health records effectively, and maintaining open lines of communication with all members, fostering a collaborative environment that prioritizes patient care.

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What is your experience with team-based care models?

My experience with team-based care models includes collaborating effectively with diverse healthcare professionals, maintaining a holistic view of patient care, and emphasizing the importance of each team member's role in delivering comprehensive healthcare services.

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How do you stay current with evidence-based practices?

I stay current with evidence-based practices by attending professional development workshops, subscribing to relevant journals, participating in online forums, and engaging with ongoing training opportunities to ensure I provide the best care possible.

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Can you give an example of a time you had to adapt your care to meet a patient's needs?

Once, I had a patient with multiple chronic conditions requiring tailored care and close monitoring. I adapted my approach by developing a personalized care plan that included regular check-ins and adjustments based on their feedback, which significantly improved their overall well-being.

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How do you manage patient follow-up appointments?

I manage patient follow-up appointments by coordinating schedules effectively, setting reminders, and ensuring patients are educated about the importance of these appointments for their ongoing care, which helps them stay engaged in their treatment process.

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What strategies do you use for patient disease management education?

For disease management education, I utilize various strategies, including one-on-one consultations, group education sessions, and providing multimedia resources tailored to patients' learning styles to enhance their understanding of their conditions.

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SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
HQ LOCATION
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 2, 2025

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