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System Manager Quality and Regulatory EHR Support - job 1 of 2

Overview

CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.

Responsibilities

This is a remote position and may require travel.

 

Serves in a regulatory management role for Promoting Interoperability, Inpatient Quality Reporting, Quality Payment Program and other regulatory initiatives related to various electronic health record solutions as well as supporting transitions to electronic health records (EHR).  Provides strong project leadership skills and identifies, implements and evaluates information systems and operational processes which support clinical practice and business operations, and establishes standards and practices for regulatory initiatives.  Collaborates with stakeholders (facility, regional, and enterprise) in order to elicit, analyze, communicate, and validate requirements for regulatory requirements, audits and associated processes, policies and information systems.  

Key Responsibilities

  • Manages the strategic plan and delivery for a specific program or group of programs, including the Medicare Promoting Interoperability Program. Inpatient Quality Reporting Program’s electronic clinical quality measures and Quality Payment Program’s MIPS overall reporting.  Manages the implementation of key clinical information systems to insure desired regulatory, reporting, goals and objectives are met.
  • Ensures that all structures and processes required for successful adoption of new workflows within the regulatory area of focus are in place. Collaborates in the development of professional education, organizes educational training programs to insure the proficiency of regulatory compliance for CommonSpirit Health.    Communicates and facilitates the dissemination of information including but not limited to end-users for new requirements updates and regulatory revisions. 
  • Provides system level summaries and reports to leadership.  Tracks, analyzes and monitor performance of system data for presentation & executive review.  Collaborates with cross-functional teams and ensures deadlines are met.

 

  • Coordinates the measure implementation, collection and reporting for electronic clinical quality and promoting interoperability measures.  Addressing report validation, performance improvement, investigative problem solving and overall success of regulatory data submissions.   Works closely with hospital and provider resources and regulatory leadership to ensure measure performance and thresholds are met and exceeded in adherence to reporting timelines.  
  • Supports audit readiness and response. Responsible for the achievement of desired regulatory reporting outcomes on time and within budget, and develops recommendations for improvement if necessary.
  • Mentors and manages people, projects and/or tasks collaboratively and coaches others to achieve optimal performance; delegates effectively; praises/rewards contributions, defines clear roles and responsibilities; sets goals and leads initiatives while adjusting plan as necessary. Empowers and shares authority and responsibility with others while holding staff accountable
  • Prepares and facilitates successful transitions to Epic EHR and ensures regulatory readiness, reporting and compliance in the use of EHRs, technology and tools.  Establishes key deliverables for assigned team members for the successful implementation of the regulatory deliverable or project.  Ensures that governance, policy and process standards are followed.  

Qualifications

  • Bachelor’s Degree required, Master’s Degree preferred.
  • Minimum of 10 years related healthcare experience required with minimum of 5 years of leadership experience with direct reports required. 
  • Healthcare Clinical Licensure required– Nursing, pharmacy, therapy. 
  • Experience transitioning legacy EHR's to Epic
  • Experience with regulatory reporting with various EHR solutions (Allscripts, Meditech, Cerner)
  • Epic certifications in Ambulatory, ClinDoc or Healthy Planet preferred.  
  • Epic regulatory badges preferred.
  • Demonstrated leadership, facilitation and expertise in healthcare regulatory reporting.
  • Experience with Promoting Interoperability objective measures and demonstrated focus and expertise in electronic clinical quality measures.  
  • Advanced MS office skills as well as Google workspace products and Gmail.  
  • Demonstrated effective healthcare system-level program management, facilitation, presentation and cross-functional team management experience.

 

#LI-Remote

Average salary estimate

$100000 / YEARLY (est.)
min
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$80000K
$120000K

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What You Should Know About System Manager Quality and Regulatory EHR Support, UNAVAILABLE

If you’re passionate about the intersection of healthcare and technology, CommonSpirit Health is excited to welcome you on board as a System Manager Quality and Regulatory EHR Support based in Englewood! In this pivotal role, you're not just overseeing regulatory management; you’ll be shaping the future of electronic health records (EHR) across multiple platforms. This remote position offers flexibility, with potential travel for key stakeholder engagements. You’ll take charge of crucial initiatives like the Promoting Interoperability Program and Inpatient Quality Reporting, making sure our operations align with regulatory standards while also enhancing clinical practices. You’ll thrive on collaboration, working closely with various teams to ensure compliance with audits and information systems. Project leadership is a must—it’s all about defining and executing strategies that hit our objectives while forming robust educational programs to keep our staff informed and compliant. Reporting directly to leadership, you will track system data performance and optimize processes to support our mission of building healthier communities. We're looking for a seasoned professional with a minimum of 10 years in healthcare and a solid foundation in EHR transitions and regulatory requirements. If you’re a problem solver, a motivator, and someone who values a compassionate approach to healthcare, CommonSpirit Health is your next big opportunity.

Frequently Asked Questions (FAQs) for System Manager Quality and Regulatory EHR Support Role at UNAVAILABLE
What are the key responsibilities of a System Manager Quality and Regulatory EHR Support at CommonSpirit Health?

As a System Manager Quality and Regulatory EHR Support at CommonSpirit Health, you will be responsible for managing regulatory initiatives related to EHR solutions. This involves overseeing the implementation of clinical information systems, ensuring regulatory compliance, and collaborating with various stakeholders to improve healthcare delivery. You will also track performance data, support audit readiness, and lead project management efforts to enhance clinical practices across the organization.

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What qualifications are required for the System Manager Quality and Regulatory EHR Support position at CommonSpirit Health?

To qualify as a System Manager Quality and Regulatory EHR Support at CommonSpirit Health, candidates should possess a Bachelor’s Degree (Master’s preferred) and a minimum of 10 years of healthcare experience, including five years of leadership experience. A healthcare clinical licensure is necessary, with experience in transitioning EHRs to Epic and familiarity with regulatory reporting being key assets for success in this role.

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What is the work environment like for a System Manager Quality and Regulatory EHR Support at CommonSpirit Health?

The work environment for a System Manager Quality and Regulatory EHR Support at CommonSpirit Health is primarily remote, offering flexibility for your work-life balance. There may be occasions requiring travel to engage with stakeholders or participate in training sessions. The role promotes a collaborative atmosphere where you’ll be working with cross-functional teams and stakeholders to enhance healthcare delivery and compliance.

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How does a System Manager Quality and Regulatory EHR Support contribute to healthcare quality at CommonSpirit Health?

A System Manager Quality and Regulatory EHR Support plays a crucial role in advancing healthcare quality by ensuring compliance with regulatory measures, implementing key clinical information systems, and leading initiatives like the Promoting Interoperability Program. By optimizing workflows and educating staff, you help maintain high standards of care that are essential for effective patient outcomes.

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What skills are necessary for success in the System Manager Quality and Regulatory EHR Support role at CommonSpirit Health?

Successful professionals in the System Manager Quality and Regulatory EHR Support role at CommonSpirit Health need strong project management and leadership skills, along with a comprehensive understanding of regulatory compliance in healthcare. Being proficient in electronic health records, specifically transitioning to Epic, is significant, as is having excellent analytical skills to track and report data effectively. Collaborative communication is vital for engaging with various stakeholders.

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Common Interview Questions for System Manager Quality and Regulatory EHR Support
Can you describe your experience with electronic health records (EHR) and how it relates to regulatory compliance?

In your response, detail specific EHR systems you’ve worked with, especially focusing on transitions to Epic, and how you ensured regulatory compliance. Share examples of how you managed audits and improved workflows in previous roles.

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What strategies do you employ to manage stakeholder communication effectively?

Discuss your approach to stakeholder engagement including regular updates, feedback loops, and collaborative meetings. Highlight a specific instance where effective communication led to improved project outcomes.

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How do you prioritize tasks when managing multiple regulatory initiatives?

Explain your prioritization methodology, perhaps mentioning tools like project management software. Provide an example that shows your ability to meet deadlines while maintaining compliance standards.

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What is your approach to team leadership and mentoring in health IT?

Share your leadership style, focusing on empowerment and collaboration. Discuss how you’ve successfully mentored team members and led initiatives that resulted in enhanced performance.

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How do you stay current with changes in healthcare regulations and EHR technology?

Discuss specific resources like professional organizations, online courses, or conferences. Illustrate your commitment to keeping updated knowledge and adapting practices according to new guidelines.

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Can you give an example of a challenging project you managed? How did you overcome obstacles?

Provide a detailed example of a project, mentioning specific challenges faced and the strategies you implemented to overcome those obstacles. Be sure to highlight your leadership skills in this situation.

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Describe how you have handled audit readiness in your previous roles?

Detail your process for preparing for audits, including documentation, training staff, and addressing compliance issues. Provide examples of successful audits and the role you played in achieving those outcomes.

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What metrics do you consider important when analyzing performance data for EHR systems?

Talk about specific metrics like user adoption rates, data accuracy, compliance rates, or workflow efficiencies. Explain how these metrics inform decision-making and improvements.

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How do you foster a culture of compliance and quality within your team?

Discuss initiatives you have led or participated in that promote compliance and quality within teams. Highlight training programs you’ve developed or workplace enhancements you’ve implemented.

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What challenges do you foresee in transitioning legacy EHRs to Epic, and how would you address them?

Share insights on potential challenges like resistance to change or data migration issues. Discuss proactive strategies you would implement to facilitate a seamless transition.

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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
April 9, 2025

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