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Managing Director, Housing

WHO WE ARE 

United Way of Greater Los Angeles (UWGLA) is home to the change makers and justice seekers. We're individuals from various walks of life making collective steps towards a better future for our community. Our focus is on bringing about real and sustainable change by unleashing the collective power of people to open minds, unite diverse communities, and convert compassion into action for a more just, inclusive, and thriving L.A. County. Together, we make tangible impact on some of our toughest community issues including poverty, homelessness, housing, education equity, and creating pathways to long-term prosperity. For us, being 'united' isn't just in reference to our organization but to our hope for the future of Los Angeles. Regardless of race, gender, orientation, or self-identification - we do our part as one by making room for all.  

 

WHAT WE DO

Our Community Impact department advances UWGLA’s mission by generating advocacy, awareness, and accessibility in support of LA’s most vulnerable populations. We’re equally as passionate as we are efficient – tackling poverty at its root and leveraging our collective creative talents to innovate impactful solutions where others see insurmountable odds. We’re the people’s ‘people’, building influential coalitions across communities, industries, and political coalitions that allow us to expand the realm of possibilities for those who have historically been deprived. 

 

WHY WE NEED YOU 

We are inviting strategic and collaborative leaders with a passion for preventing and ending houselessness to apply for our Managing Director, Housing role. 

 

You will contribute to building a new system of community care by leading a team that is focused on successfully engineering solutions to street homelessness and re-imagining the social safety net in neighborhoods across the County of Los Angeles. Alongside this work to respond to the daily crisis of poverty, your team is focused on driving forward permanent housing solutions with the goal of creating an L.A. County where no one spends more than one-third of their income on housing costs.

 

You will have the unique opportunity to be at the center of L.A. County’s system level work to end homelessness and make housing more affordable for low-income people.


HOW YOU’LL CONTRIBUTE TO THE CAUSE
  • Guide Housing Affordability Strategy
                     o   Develop and direct strategies for United Way’s efforts to expand the availability of affordable and supportive housing across L.A. County
                     o   Oversee the organization’s policy advocacy and coalition leadership work to create housing affordability
                     o   Drive forward the organization’s strategy for engaging and partnering with the L.A. County Affordable Housing Solutions Agency (LACAHSA)
                     o   Partner with internal stakeholders to design and lead future phases of UWGLA’s Affordable Housing Initiative
                     o   Prioritize the best and highest role for the organization to play in the implementation of L.A. County Measure A  
  • Drive Homeless Systems Change Strategy
                     o   Position the organization as a collaborative leader in the ever-evolving homelessness response system
                     o   Build, own and steward political relationships in ways that build alignment with effective and permanent solutions to homelessness
                     o   Partner with Directors overseeing homelessness, housing, and grant making initiatives to prioritize the best and highest role for the organization to play in the implementation of L.A. County Measure A in the context of accountability, system capacity, and system effectiveness
                     o   Oversee homelessness initiatives team to craft initiatives and collaborative work to drive new approaches forward
  • Grow Community Hub Infrastructure and Systems of Care
                     o   Develop and oversee United Way’s strategy to improve community infrastructure and physical environments including housing quality, transportation access, greenspaces, and public infrastructure to promote health equity.
                     o   Oversee the design, execution, and scaling of programs that improve neighborhood and built environment conditions, ensuring they are evidence-based and community-driven.
                     o   Collaborate with local governments, community organizations, and neighborhood stakeholders to advocate for policies and funding that enhance safe, healthy, and sustainable neighborhood environments.
  • Lead Philanthropic Funder Engagement & Activation
                     o   Serve as primary programmatic lead and partner to the Strategic Partnerships department in the stewardship and partnering with philanthropic partners to ensure both sustained operational funding to support the Housing and Crisis Solutions work, as well as funding for specific projects and initiatives
  • Team Management & Development
                     o   Mentor and coach a diverse team of strategists and experts to grow skillsets, support individual professional development goals, and inspire team members to both lead and follow.
                     o   Provide direct but respectful constructive feedback in real-time and during formal review periods to elevate team performance, maintain accountability, and reach goals. 


WHAT 1 YEAR OF SUCCESS LOOKS LIKE
  • Creation of a clear and comprehensive plan that details the organization’s role, priorities, and key objectives in the implementation of L.A. County Measure A- both in the context of the homelessness response as well as driving housing affordability through the L.A. County Affordable Housing Solutions Agency (LACAHSA). The plan will: 
                     o   Solidify UWGLA’s role and function in the Leadership Table structure
                     o   Identify and advance UWGLA’s priorities, with a particular focus on older adult homelessness and service provider capacity
                     o   Weave together program work, grantmaking, advocacy and coalition leadership to maximize the organization’s impact
  • Successfully facilitating the evolution of the organization’s Affordable Housing Initiative as represented with a concise strategic plan and initial steps towards the implementation of that plan. The plan will:
                     o   Refresh and focus the core strategies of the Affordable Housing Initiative
                     o   Partner with the Strategic Partnership Department to develop a fundraising plan that ties to the core strategy of the Affordable Housing Initiative 


SKILLS YOU’LL NEED TO SUCCEED (The Must-Haves)
  • Education & Experience
                     o   Bachelor’s degree required; Graduate degree in Public Policy, Public Affairs or Public Administration is a plus
                     o   Minimum 7 years of relevant experience in homelessness services, systems change, affordable housing, crisis response, public policy, or a related field is required 
                     o   Minimum 3 years of experience supervising and developing direct reports required
                     o   Demonstrated experience working with high-level political decision makers and their staffs in L.A. County 
  • Personal Qualities
                     o   You enjoy a hybrid environment that includes both in-person and remote work styles and are able to work from our DTLA office on Tuesdays and Thursdays
                     o   You are able to provide documentation of your status as fully vaccinated with primary series of COVID-19 vaccine upon being hired.
                     o   You understand the value of racial equity as an organizational operating principle and are committed to continued learning on issues related to race, equity, diversity, and inclusion.


HOW TO KNOW IF YOU’RE A FIT (The Nice-to-Haves)
  • How you show up
                     o   Active listening is a common practice - you look for what was said in addition to how someone said it. 
                     o   You can light a spark in the dimmest of rooms with your energy and passion for the work you do. 
                     o   You can communicate the complexities of impact work in an authentic and engaging manner that solidifies commitment from prospective donors. 
                     o   You work well with others - stakeholders and colleagues alike would agree that you are the quintessential “Team Player” 
                     o   You manage relationships with direct reports in a way that's respectful, supportive, and committed to their long-term success. 
                     o   Your strong work ethic gets going when the going gets tough during late nights, early mornings or weekend assignments. 
                     o   You stay calm under pressure and can meet tight deadlines when necessary. 
  •  How you build a strategy
                     o   When placed at a crossroads, you can be decisive and can choose the best option after taking into consideration multiple key factors. 
                     o   You can adapt and pivot quickly without so much as feeling dizzy. 
                     o   You know how to build a plane while you fly it and thrive in the face of ambiguous situations. 
                     o   You understand the power of forming coalitions to address complex issues and - most importantly - know how to build a collaborative unit that possesses the skills to advocate, articulate and persuade key stakeholders on important causes that affect the community. 
                     o   You know how to maintain effective partnerships to ensure all parties involved - from internal departments to external stakeholders - stay aligned with goals, expectation and deadlines. 
  •  How you communicate
                     o   You know how to create a presentation that's visually engaging and tells a story that's comprised of many parts including text, pictures and charts.
                     o   You understand the all aspects of data analysis - the graphs, charts, facts and figures - well enough to explain the story they tell to others. 
                     o   You are passionate about non-profit work and committed to understanding UWGLA's landscape as it relates to business, community and politics. 
                     o   You can be persuasive when getting someone to see the glass as half full vs. half empty and focus on the outcome vs. the obstacles they may face to get there. 
                     o   You are action-oriented, proactive, and self-sufficient when it comes to managing your workload. 
                     o   Logic and reasoning come naturally to you, making you an efficient problem solver to common challenges. 
                     o   You are great speaking in front of a crowd of high-profile individuals and commanding the stage. 
                     o   Your written communications are on ballpoint when it comes to ensuring the messaging is compelling, accurate and tailored to the audience. 
                     o   You have no issue transforming a problem into a solution with your troubleshooting skills. 
                     o   You know your way around the Microsoft Windows operating systems and all it's essential programs including Outlook, Word, PowerPoint, and Teams. 


COMPENSATION & BENEFITS:
  • Hiring Salary Range: $145,000-$160,000 dependent on internal equity and a variety of job-related factors including, but not limited to, experience, training, education, and market demands.
  • The benefits available for this position include medical, dental, vision, 403(b) plan, pension, life insurance coverage, disability benefits, paid holidays, and paid time off. 


Average salary estimate

$152500 / YEARLY (est.)
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max
$145000K
$160000K

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What You Should Know About Managing Director, Housing, United Way of Greater Los Angeles

Are you a passionate leader eager to make a difference? The United Way of Greater Los Angeles is on the lookout for a Managing Director, Housing to join our mission-driven team in downtown Los Angeles. In this pivotal role, you’ll spearhead innovative strategies to tackle housing affordability and homelessness, ensuring that the most vulnerable among us have a safe and secure place to call home. Your leadership will guide multiple initiatives aimed at reforming the existing social safety net while responding to the ongoing crisis of poverty. You’ll collaborate with a diverse team as well as local agencies to implement impactful solutions that address the root causes of homelessness and create sustainable housing opportunities. If you thrive in an environment that values creativity and community engagement, this position is your chance to leave a lasting impact on L.A. County. You’ll be at the forefront of developing policies and programs that promote housing equity while nurturing meaningful relationships with community stakeholders. Join us in building a more inclusive Los Angeles where no one has to spend more than a third of their income on housing costs. Your innovative spirit and strategic thinking will help shape our organizational priorities and transform lives, making you a key player in this vital mission.

Frequently Asked Questions (FAQs) for Managing Director, Housing Role at United Way of Greater Los Angeles
What are the responsibilities of the Managing Director, Housing at United Way of Greater Los Angeles?

The Managing Director, Housing at United Way of Greater Los Angeles will lead initiatives to expand affordable housing availability, develop strategic partnerships, oversee policy advocacy, and enhance community infrastructure. The role also involves guiding a team dedicated to transforming the housing landscape in L.A. County and implementing significant strategies to address homelessness effectively.

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What qualifications are necessary for the Managing Director, Housing position at UWGLA?

Candidates should possess at least a Bachelor’s degree, with a graduate degree in Public Policy, Public Affairs, or a related field being a plus. A minimum of seven years of relevant experience in areas such as homelessness services, systems change, and affordable housing is essential, along with three years of leadership experience overseeing direct reports.

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How can the Managing Director, Housing at UWGLA impact homelessness in Los Angeles?

In the role of Managing Director, Housing, you will impact homelessness by spearheading the design and implementation of policies that foster housing affordability, orchestrate collaborative efforts among diverse stakeholders, and drive forward L.A. County’s Measure A initiatives. Your leadership will directly shape communities' capabilities to effectively respond to and alleviate homelessness across the region.

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What skills are essential for the Managing Director, Housing role at United Way of Greater Los Angeles?

Essential skills include strategic planning, community engagement, coalition-building, strong communication, and a deep understanding of the complexities surrounding homelessness and housing in Los Angeles. Equally important is the ability to mentor and lead a diverse team, ensuring alignment with organizational goals and community needs.

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What does success look like for the Managing Director, Housing after one year at UWGLA?

Success in this position involves creating a comprehensive strategic plan for implementing L.A. County Measure A, successfully advancing the Affordable Housing Initiative, and achieving alignment across various organizational and community efforts. Achievements will lead to improved housing equity and sustainable solutions addressing homelessness in Los Angeles.

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Common Interview Questions for Managing Director, Housing
Can you describe a successful initiative you led related to housing or homelessness?

When answering this question, focus on a specific initiative where you played a key role. Emphasize your strategic planning process, stakeholder collaboration, and measurable outcomes that demonstrate your success in addressing housing challenges.

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How do you prioritize competing projects and ensure alignment with community needs?

It's crucial to explain your approach to prioritization, such as using data-driven insights and community feedback to guide decision-making. Highlight any frameworks or tools you use to maintain clarity and focus on organizational goals amidst competing priorities.

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What strategies do you employ to build effective coalitions among diverse stakeholders?

Describe your collaborative approach to coalition building. Focus on communication, relationship management, and leveraging individual strengths of coalition members to create synergy and achieve common goals.

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How do you stay informed about the latest trends and policies affecting housing and homelessness?

Discuss your commitment to professional development, including attending industry conferences, engaging with policy updates, and networking with professionals in the field. Showcase how ongoing education informs your strategy and decision-making.

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Tell us about a time you faced adversity in a project and how you managed it.

Use the STAR method (Situation, Task, Action, Result) to structure your response. Detail a specific challenge, your role, the actions taken to address it, and the positive results achieved, showcasing your resilience and leadership skills.

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What methodologies do you use for evaluating the success of housing initiatives?

Articulate the evaluation frameworks you utilize, such as qualitative assessments and quantitative metrics. Emphasize your ability to analyze data and adjust strategies based on insights gathered from evaluations to drive continuous improvement.

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How would you approach policy advocacy in a complex political environment?

Describe your strategic approach to advocacy, highlighting the importance of understanding political landscapes, building relationships with decision-makers, and effectively communicating the community’s needs and priorities in a manner that resonates with stakeholders.

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What role does racial equity play in your approach to housing and homelessness?

Discuss your commitment to racial equity and social justice within the housing sector. Highlight any initiatives you’ve led or supported that specifically address systemic inequities and promote equitable outcomes for diverse populations.

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How would you foster a culture of teamwork and collaboration within your team?

Emphasize your leadership style that encourages open communication, respects diverse viewpoints, and fosters an inclusive environment. Discuss specific practices or activities that you would implement to build trust and camaraderie within your team.

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What innovative ideas do you have to address the housing crisis in Los Angeles?

Share specific innovative strategies you envision implementing. These could include proposals for new partnerships, creative funding solutions, or unique approaches to community engagement that would enhance response efforts to the housing crisis.

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United Way of Greater Los Angeles is a nonprofit organization that creates pathways out of poverty by helping homeless people move into housing, providing students with the support they need to graduate high school prepared for college and the wor...

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TEAM SIZE
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Full-time, hybrid
DATE POSTED
March 16, 2025

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