Seasonal Ice Cream Server - Tribeca

As a Seasonal Ice Cream Server at Van Leeuwen, your main responsibilities will include preparing and serving all menu items to guests in line with our high service standards. You’ll also process guest transactions using the POS system and maintain store cleanliness while following sanitation guidelines. Excellent guest service is a must, and you'll be involved in inventory tasks, receiving deliveries, and adhering to our established safety protocols and employee conduct standards.

To qualify for the Seasonal Ice Cream Server position at Van Leeuwen, candidates must be at least 18 years of age and able to work for at least 60 days from their start date. You should be able to handle the physical demands of the job, including lifting up to 50 lbs. and standing for prolonged periods. Experience in customer service, operating a POS system, and holding a Food Handlers Certificate is a plus but not necessary.

Seasonal Ice Cream Servers at Van Leeuwen in Tribeca earn a competitive hourly wage of $16.50, with the potential to earn up to an additional $7 per hour in tips, making it a lucrative summer job opportunity.

As a Seasonal Ice Cream Server at Van Leeuwen, you'll need to have flexible availability to work at least three shifts per week, including late-night shifts that extend past 1 AM. Our goal is to meet the peak ice cream demands of summer, so being adaptable with your schedule is essential.

While prior experience in food service or as a barista is beneficial, it is not a strict requirement to work as a Seasonal Ice Cream Server at Van Leeuwen. We are more interested in finding enthusiastic team players with great energy and a love for ice cream!

Handling difficult customers requires patience and empathy. Always listen actively to their concerns, reassure them that you want to help, and seek a solution. Highlight your communication skills and ability to remain calm under pressure during your answer.

Share a specific example where you went above and beyond to create a positive experience for a customer. Emphasize your role, the actions you took, and the outcome, showcasing your commitment to customer happiness.

Explain your passion for ice cream and people. Highlight your teamwork skills, energy, and ability to thrive in fast-paced environments, showing how you align with Van Leeuwen's mission of creating a positive community experience.

Discuss how you would stay organized, focusing on customer orders first, managing your time effectively, and ensuring that cleanliness standards are maintained. This shows your ability to multi-task and manage stress.

Research the company’s history, mission, and values before the interview. Mention their commitment to happy, high-quality ice cream and community, indicating that you resonate with their philosophy.

Stress the importance of communication and collaboration when working in a team setting. Provide an example of a successful team experience and how you contributed effectively.

Be honest and upfront about your schedule, emphasizing your flexibility in working at least three shifts per week and your readiness to accommodate nighttime hours, which is crucial for this role.

Discuss your understanding of sanitation practices and how you would adhere to health guidelines. Mention that you prioritize cleanliness and understand its importance in food service.

Share strategies for keeping the team energized during busy times, such as encouraging communication, celebrating small victories, and maintaining a positive attitude to uplift fellow team members.

Talk about your ability to adapt and learn through hands-on experience, asking questions when needed, and your willingness to engage with more experienced team members to gather insights on effective practices.