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Senior Consultant - CDMS Services (EDC)

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.


At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.


As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.


Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.


The Role


Veeva Vault Clinical Data Management System (CDMS) is changing the way clinical data is managed in the industry. Vault CDMS combines EDC, coding, data cleaning, and reporting into one application. The days of complex integrations limiting clinical data availability are gone; now research teams can make faster and more informed decisions. 


What You’ll Do
  • Work with customers to review and understand clinical protocol requirements and prepare, review, and finalize all project specifications applying industry and Veeva best practices
  • Participate in Vault CDMS Product team discussions to convey data management activities, challenges, and end-user expectations.
  • Configure forms, rules, and other study items with Veeva Vault CDMS product during development
  • Conduct on-site or remote user acceptance testing with the customer including coordination of all feedback, resolution of issues, and acceptance of the study
  • Support requirements gathering and specification creation process for all study integrations and go live activities for the study to ensure a smooth transition of the study to the customer
  • Act as the customer's trusted advisor to ensure that the study trial design is configured in such a way that it meets the customer’s goals and offers the full benefits of Veeva’s CDMS application
  • Notify project management of project risks develop contingency plans as necessary and assure process compliance with all regulatory and Veeva procedural requirements
  • Participate and contribute to process product, or best practices initiatives and support developers and testers during the project lifecycle


Requirements
  • 2+ years’ experience in end to end data management related activities (database design, data collection, data analysis, query resolution, datasets, statistical reporting)
  • 2+ years’ experience working with EDC clinical software solutions in clinical operations, and/or trial management in a project management/consultant role
  • Life sciences industry experience and knowledge of clinical trial processes (pharmaceutical, biotech, medical device companies, CRO’s and academic & public health organizations) as they relate to design, document, and data collection – demonstrated success with customers during project assessment, planning, development, training and implementation.
  • Experience in a customer-facing role, preferably with a software professional services organization or consulting background is preferred
  • Proven ability to work independently in a dynamic, fast-moving environment, but also as part of a team
  • Proven track record of meeting project timelines/deliverables and attention to detail, process, deadlines, and quality results
  • Excellent verbal and written communication, interpersonal, and presentation skills
  • Ability to travel 20-25% (may include international)


Nice to Have
  • Experience in interpreting clinical protocols and translating requirements into software specifications including writing and reviewing technical documentation
  • Working understanding of data management standards and guidelines (GCDMP, CDISC, SDTMIG, CDASH).
  • Experience working with system integrators for IVRS, medical coding, eSource, CTMS, eTMF, and other clinical technologies
  • Life Science, computer science or related degree
  • Familiarity with CDISC, ODM and other data management industry standards
  • SaaS/Cloud experience in the delivery of clinical trials
  • Experience with training for clinical sites and at investigator meetings
  • Consulting experience


Perks & Benefits
  • Veeva Giving.  Financial contributions for the societal causes you’re passionate about 
  • Health & wellness programs


Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.


Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.

What You Should Know About Senior Consultant - CDMS Services (EDC), Veeva Systems

Are you ready to make an impact in the life sciences sector? Veeva Systems is on the lookout for a dynamic Senior Consultant specializing in CDMS Services (EDC) to join our rapidly growing team in Shanghai, China. As a leader in the industry cloud, we help life sciences companies streamline clinical trial processes and bring therapies to patients faster. In this role, you’ll partner with our customers to understand their clinical protocol requirements, developing tailored solutions that optimize their use of Veeva Vault CDMS. You’ll engage in discussions with the product team, configure essential study elements, and provide significant input during user acceptance testing. Traveling 20-25% of the time, you'll not only help clients but will also have the chance to cultivate deep industry knowledge. A successful candidate will bring a wealth of experience, including at least two years in data management and EDC clinical software, coupled with a knack for communication and problem-solving. We invest in your health and wellness and support community initiatives through Veeva Giving. If you are passionate about making a difference in clinical trial management and want to thrive within a culture based on core values such as customer success and employee success, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Senior Consultant - CDMS Services (EDC) Role at Veeva Systems
What are the responsibilities of a Senior Consultant - CDMS Services (EDC) at Veeva Systems?

As a Senior Consultant - CDMS Services (EDC) at Veeva Systems, you will engage directly with clients to understand their clinical trial protocols and oversee the configuration of the Veeva Vault Clinical Data Management System. Your expertise will be vital in conducting user acceptance testing, supporting requirements gathering, and ensuring the smooth transition of studies to customers. You will also inform project management of any risks and contribute to best practices initiatives.

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What qualifications are required for the Senior Consultant - CDMS Services (EDC) position at Veeva Systems?

To qualify for the Senior Consultant - CDMS Services (EDC) role at Veeva Systems, candidates should possess at least 2 years of experience in data management activities, ideally within clinical operations or trial management. A robust understanding of the life sciences, clinical trial processes, and experience with EDC software solutions is essential. Excellent communication skills and the ability to work both independently and collaboratively in a fast-paced environment are also crucial.

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Is travel required for the Senior Consultant - CDMS Services (EDC) role at Veeva Systems?

Yes, the Senior Consultant - CDMS Services (EDC) position at Veeva Systems requires about 20-25% travel, which may include both domestic and international trips. This travel is essential for meeting with clients and ensuring that user acceptance testing and other project engagements are conducted effectively.

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Can you explain the type of projects a Senior Consultant - CDMS Services (EDC) will work on at Veeva Systems?

In the role of a Senior Consultant - CDMS Services (EDC) at Veeva Systems, you will work on diverse clinical trial projects that involve configuring and managing clinical data through the Veeva Vault CDMS. You'll collaborate closely with customers to ensure their unique needs are met while facilitating data collection, analysis, and reporting processes to streamline clinical operations.

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What does employee success look like for a Senior Consultant - CDMS Services (EDC) at Veeva Systems?

At Veeva Systems, employee success for a Senior Consultant - CDMS Services (EDC) involves a strong support system where personal growth and professional development are prioritized. Employees are encouraged to cultivate their skills, become trusted advisors to clients, and contribute to innovative solutions that transform the clinical trial landscape. The company promotes a values-driven culture that celebrates collaborative achievement and encourages a work-life balance.

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Common Interview Questions for Senior Consultant - CDMS Services (EDC)
How do you approach understanding client requirements in clinical data management?

When tackling client requirements for clinical data management, I initiate a detailed discussion with stakeholders to fully grasp their needs. I ensure to ask specific questions regarding their protocols and what they aim to achieve. This approach allows me to capture essential details and configure the Veeva CDMS efficiently, addressing challenges early on.

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Can you describe a challenging project you managed and how you handled it?

Certainly! I recall a project where the client faced regulatory changes mid-trial. I promptly organized a meeting to assess the impact on our existing data management plan and proposed adjustments that aligned with new guidelines. By maintaining clear communication and collaborating across teams, we delivered the project on time while ensuring compliance.

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What experience do you have with electronic data capture (EDC) solutions?

My experience with EDC solutions spans over two years, during which I worked extensively with clinical operations teams to implement and optimize EDC tools. I’ve configured study designs, conducted user training, and facilitated the usability of these solutions to streamline data collection processes effectively.

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How do you ensure that project timelines and deliverables are met?

To ensure that project timelines and deliverables are met, I adopt a proactive approach to project management. This includes establishing clear milestones, regular check-ins with the team, and maintaining an open line of communication. I believe in setting realistic deliverable timelines and adjusting quickly if any challenges arise.

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What do you see as the most critical skill for a Senior Consultant in CDMS services?

The most critical skill for a Senior Consultant in CDMS services is effective communication. It’s imperative to understand and articulate client needs, provide clear guidance, and collaborate with various teams during the project lifecycle. This skill ensures that everyone stays aligned and focused on achieving the project goals.

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How do you handle feedback from users during acceptance testing?

During acceptance testing, I prioritize user feedback by documenting all input meticulously and categorizing it based on urgency and impact. I maintain clear communication with users to validate their concerns and collaborate with the development team to implement necessary changes, ensuring that the final product meets user expectations.

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What steps do you take to remain updated on the latest clinical trial regulations?

Staying updated on clinical trial regulations is crucial, so I dedicate time to continuous learning through industry seminars, webinars, and relevant publications. Additionally, I participate in professional networks and forums where experts share insights. This proactive approach ensures I’m always informed and can adapt our processes accordingly.

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Can you explain how you would translate a clinical protocol into software specifications?

Translating a clinical protocol into software specifications involves a deep dive into the protocol's details to identify key data elements, processes, and requirements. I would break down the protocol into specific test cases, create a mapping document that aligns these elements with the functionality of Veeva's CDMS, and validate it through collaboration with clinical teams.

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Describe your experience working in a project management role.

I have over two years of experience in project management, where I was responsible for overseeing various data management projects. This role involved coordinating with cross-functional teams, managing timelines, and ensuring compliance with project goals. I utilized project management tools to track progress and addressed any issues swiftly, fostering a team-oriented environment.

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What do you think are the key benefits of using Veeva Vault CDMS?

The key benefits of using Veeva Vault CDMS include streamlined data integration, enhanced data accessibility, and expedited decision-making processes. This platform allows clinical teams to work cohesively, reducing the complexities of managing separate systems and fostering greater collaboration from study design to reporting.

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Veeva Systems is a leading cloud-computing company for the global life sciences industry. The company is based in the San Francisco Bay Area and serves more than 950 customers, ranging from the world’s largest pharmaceutical companies to biotechs.

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Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
BENEFITS & PERKS
Family Medical Leave
Maternity Leave
Paternity Leave
Lactation Facilities
Family Coverage (Insurance)
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
401K Matching
Paid Time-Off
Paid Volunteer Time
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Full-time, remote
DATE POSTED
January 8, 2025

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