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Client Marketing Director - Central America

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

The Marketing Director is responsible for leading marketing objectives, strategies, and programs for Visa and in direct partnership with Clients to support the achievement of both, Visa and Client business and brand objectives in the Caribbean and Central America cluster, primarily focused on Central America. This individual will lead a team responsible for all aspects of Marketing plans and programs with Clients including: Financial Institutions who issue Visa credentials, Merchant Sellers who receive payments for their goods and services from Visa credentials, Fintech partners who enable the growth of the payment ecosystem, Government stakeholders and entities who strive to advance economic inclusion. This is a unique role: you’ll need to be comfortable with all aspects of strategy development and go-to-market execution of marketing programs and plans, investment forecasting, ROI, data and insights analyses, creative, and media plans combined with excellent persuasion skills, executive presence, and a strong desire to drive impact with your work in these markets.

 

Essential Functions

  • Develop marketing strategies to tackle opportunities with multiple audiences to develop co-marketing programs to drive increased Visa business
  • Oversee all aspects of marketing plans, including promotions, events, marketing communications, sponsorships/partnerships, digital marketing, and sales support.
  • Identify continuous actionable consumer insights and opportunities via consumer understanding programs and tools, trends, and data analyses
  • Lead sales pitch presentations and develop marketing strategies and plans to support new business deals.
  • Build and enhance partnerships across the organization including Sales, Product, Merchant Solutions, Finance, and Legal to ensure effective implementation of marketing strategies and plans.
  • Reimagine the use of Visa’s key sponsorships and assets including Events, FIFA Partnership, NFL Partnership, the Olympic Games Partnership, Disney+ partnership and others.
  • Define the Social Media marketing strategy bringing your knowledge and creativity to look for innovative ways to capitalize our social, digital, and mobile channels
  • Lead media and creative Agency management including brief, Statements of Work and Agency Budget Management
  • Work with limited direction, usually within a complex and often ambiguous environment, to drive rigorous, fact-based recommendations to Clients, other executive, functional, or regional management while supporting syndication with stakeholders across the organization
  • Be innovative and curious, always looking for ways to do things better while driving success and sharing it, as well as learning from/sharing failures. 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications:

  • 12 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/MBA/JD/MD) or at least 3 years of work experience with a PhD


Preferred Qualifications:

  • 15 or more years of work experience with a Bachelor’s Degree or
  • 12 or more years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or
  • 9 or more years of work experience with a PhD
  • Experience in marketing communications, media, and/or trade marketing in a multi-national company and with international brands
  • You have proven experience on developing marketing strategies and communications based on business objectives and executing marketing programs delivering measurable business and brand results
  • You have experience managing and motivating external advertising, promotional, and media agency partners.
  • You have stellar written and verbal communication skills and can present with impact.
  • You have proven experience working with financial indicators to measure business performance including ROI and accurately forecasting sources of cost, revenue, and risk with an ability to summarize business and financial data in a useful manner for planning and decision-making.
  • You have advanced planning and organizational skills with an impeccable attention to detail, yet you can see and convey the “big picture”.
  • You have stellar analytical and problem-solving skills, and can break large problems down into smaller, solvable problems, and gather the data/input you need to solve them
  • You are self-improvement and learning oriented and you approach problems with an open mind
  • You have proven to be an exceptional influencer in your career with a unique ability to drive alignment in your agenda

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

What You Should Know About Client Marketing Director - Central America, Visa

Are you ready to take on a remarkable challenge as a Client Marketing Director at Visa in Guatemala? This exciting role places you at the forefront of shaping marketing strategies that drive the success of Visa and its partners in Central America. In this position, you’ll lead a dynamic team dedicated to developing innovative marketing plans that resonate with various stakeholders including financial institutions, merchants, fintech partners, and government entities. Your day-to-day will be filled with collaboration and creativity as you roll out co-marketing initiatives aimed at increasing Visa’s business presence in the region. Imagine leading impactful sales presentations, analyzing consumer insights, and executing marketing communications that truly connect with your audience! With your strategic mindset, you will navigate through complex environments, harnessing your analytical skills to forecast investment returns and adjust based on insights derived from data. This role isn't just about following the status quo; it’s about innovating and reimagining, whether it’s in social media strategies or utilizing Visa’s key partnerships effectively. If you’re an exceptional influencer with a passion for marketing and a knack for building partnerships, then the Client Marketing Director position at Visa could be your next big career move. Come join a company dedicated to making a difference and experience what Life at Visa is all about!

Frequently Asked Questions (FAQs) for Client Marketing Director - Central America Role at Visa
What are the main responsibilities of a Client Marketing Director at Visa?

As a Client Marketing Director at Visa, your primary responsibility revolves around leading the marketing objectives and programs for the Caribbean and Central America. You will oversee marketing plans relating to promotions, events, and digital marketing while liaising with financial institutions, merchants, and other stakeholders. Your role also includes analyzing consumer insights and leading sales pitches to effectively support business deals.

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What qualifications do I need to become a Client Marketing Director at Visa?

To qualify as a Client Marketing Director at Visa, candidates typically need around 12 years of experience with a Bachelor’s degree, or 8 years with an Advanced degree. Experience in marketing communications within a multinational company is crucial, as is proficiency in developing strategies based on business objectives and managing advertising partners. Strong analytical and communication skills are essential.

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How does the hybrid working model work for the Client Marketing Director role at Visa?

The Client Marketing Director position at Visa follows a hybrid model where you’ll alternate between remote work and office attendance. The expectation is to be in the office two to three days a week, ensuring collaboration with your team while still enjoying the flexibility of remote work when appropriate. This hybrid approach allows for a balanced work environment that caters to various business needs.

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What skills are essential for a successful Client Marketing Director at Visa?

A successful Client Marketing Director at Visa should possess stellar written and verbal communication skills, as effective presentations are key to influencing stakeholders. Additionally, strong analytical skills for interpreting financial data, the ability to drive alignment in agendas, and creativity in marketing strategies are vital. Lastly, self-improvement and a good understanding of consumer insights will put you at the forefront of effective marketing execution.

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What impact can a Client Marketing Director make at Visa?

The Client Marketing Director plays a crucial role in shaping Visa's marketing landscape in Central America. Your strategies and initiatives will not only support Visa’s business objectives but also enhance the economic inclusion initiatives by collaborating with government entities and other partners. The impact you make can lead to significant business growth and an improved consumer experience across the region.

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Common Interview Questions for Client Marketing Director - Central America
Can you describe your experience in developing marketing strategies?

Certainly! Focus on highlighting specific marketing strategies you've developed in previous roles, explaining your thought process and the resulting business impact. Frame your answer by discussing how you identified opportunities, aligned with business objectives, and executed these strategies effectively.

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How do you approach collaboration with cross-functional teams?

Emphasize your ability to communicate clearly and build relationships with different departments. Share an example of a project where you successfully collaborated with teams like sales or product, detailing how you overcame challenges and achieved shared goals.

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What analytical tools do you use to measure marketing success?

Discuss specific tools and metrics you employ to analyze marketing results. Highlight your proficiency with data analytics software and your ability to turn insights into actionable recommendations, ensuring to mention any successful outcomes that resulted from your efforts.

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How do you handle failed marketing initiatives?

Share a story about a marketing initiative that didn’t go as planned, emphasizing what you learned and how you adapted in the future. This showcases your problem-solving skills and capacity for self-improvement, both of which are critical in a fast-paced environment like Visa.

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In what ways do you stay updated on marketing trends?

Talk about the various channels you utilize for staying informed, including industry publications, webinars, and networking events. This shows your commitment to continuous learning and adapting your strategies to the ever-evolving marketing landscape.

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What role does creativity play in your marketing approach?

Express your belief in creativity as a driving force for effective marketing. Provide examples of innovative campaigns you've led or participated in, detailing how creative thinking helped overcome challenges and engage the target audience.

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Describe a time when you had to persuade senior leadership.

Illustrate your persuasive skills by recounting a specific instance where you needed to convince senior leaders about a marketing plan or strategy. Detail your approach, the stakeholders involved, and the eventual outcome, demonstrating your ability to influence and align teams.

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How do you prioritize multiple projects with tight deadlines?

Explain your time management tactics, such as using project management tools and setting clear priorities based on impact and deadlines. Give an example of a time when you successfully managed several projects simultaneously, highlighting your organizational skills.

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What is your experience working with media and creative agencies?

Discuss your experiences managing media and creative agency relationships. Explain how you ensure effective communication and alignment on marketing goals, showcasing any successful campaigns developed through these partnerships.

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How do you ensure that your marketing strategies align with overall business goals?

Outline your process for aligning marketing strategies with business objectives, noting how you regularly communicate with stakeholders. Share specific examples where your marketing efforts directly contributed to achieving broader business success.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
January 14, 2025

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