Director, Business Operations Growth Product & Partnerships - job 15 of 20

As the Director of Business Operations Growth Product & Partnerships at Visa, your main responsibilities include overseeing strategic business initiatives, coordinating revenue generation and expense control decisions, leading business reviews, and developing internal communication frameworks. You'll work closely with the SVP, GPP, and collaborate across multiple departments to ensure alignment and successful execution of Visa’s strategic goals.

To thrive as the Director of Business Operations Growth Product & Partnerships at Visa, you typically need a strong background in business operations, program management, and strategic planning. Advanced degrees in business management or a related field are advantageous. Experience in cross-functional collaboration and excellent communication skills are essential to successfully bridge the company's various departments.

In the role of Director, Business Operations Growth Product & Partnerships at Visa, you’ll be instrumental in fostering team engagement through initiatives such as employee recognition and motivation programs. You'll actively seek out and celebrate talent within the organization, ensuring that all team members feel valued and engaged in their work, ultimately contributing to a more productive workplace.

The Director of Business Operations Growth Product & Partnerships at Visa will spearhead various strategic projects ranging from business optimization initiatives to operational improvements. You'll oversee efforts like quarterly business reviews, OKR planning, and the coordination of materials for key executive meetings, ensuring that all significant milestones are met efficiently and effectively.

The Director, Business Operations Growth Product & Partnerships role at Visa offers a hybrid work environment. You'll have flexibility with in-office days as determined by your hiring manager, allowing for a balance between collaborative in-office work and the convenience of remote tasks. This dynamic setting promotes innovation, teamwork, and effective working relationships across all levels.

When tackling strategic decision-making as the Director of Business Operations, I prioritize data-driven insights combined with stakeholder feedback. By analyzing business performance metrics and understanding cross-functional needs, I strive to make informed decisions that align with organizational goals.

In previous positions, I have successfully led quarterly business reviews by organizing cross-departmental meetings, coordinating feedback, and presenting actionable insights. This process ensures that all stakeholders are informed, engaged, and aligned on business objectives moving forward.

To enhance team collaboration, I emphasize open communication and the establishment of shared goals. I host regular check-ins and foster an environment where every team member feels empowered to contribute ideas and insights to drive collective success.

Handling pressure while managing multiple projects requires effective prioritization and clear communication. I utilize project management tools to organize tasks and regularly update stakeholders to ensure alignment and to address any concerns proactively.

I employ a mix of data analysis and team input to identify inefficiencies. By leveraging technology and insights from team members, I work toward automating processes and implementing best practices that drive productivity and effectiveness.

In my previous roles, I have led several change management initiatives by engaging key stakeholders early in the process. I focus on transparent communication and training to foster acceptance and ease the transition, ensuring that everyone is on board with the changes being implemented.

Prioritizing projects and initiatives would involve assessing the strategic impact, resource allocation, and aligning with Visa’s goals. I would collaborate with leadership and stakeholders to rank projects based on urgency and importance to ensure the best use of resources.

My approach to employee recognition involves acknowledging achievements, providing constructive feedback, and creating opportunities for team members to shine. I believe in celebrating both individual and team successes to maintain high morale and engagement.

Certainly! I led a successful program implementation focused on enhancing cross-departmental communication, which included creating a centralized communication hub. This initiative improved information flow and collaboration dramatically, making it easier for teams to work together.

I use various project management tools like Asana and Trello for tracking tasks and deadlines, as well as data analytics software to monitor progress. Techniques like Agile methodologies and regular sprint reviews have proven effective in keeping projects on track and adaptable to changes.