Director, Revenue and Billing Systems - job 19 of 20

As the Director, Revenue and Billing Systems at Visa, your main responsibilities include supporting the translation of finance vision into technology architecture, leading initiatives within the Revenue space, and developing requirements for finance revenue systems. You will also manage project delivery in collaboration with IT and conduct user acceptance testing to ensure successful client adoption.

To qualify for the Director, Revenue and Billing Systems position at Visa, candidates should demonstrate strategic thinking with a holistic view of issues, have experience in overseeing large, complex global transformations, and possess the ability to work in a matrixed environment. Strong communication and influencing skills are essential for success in this role.

The Director, Revenue and Billing Systems role at Visa follows a hybrid work model, allowing employees to split their time between remote and office work. Employees are generally expected to be in the office 2-3 days per week, with flexibility depending on business needs and leadership guidelines.

In the role of Director, Revenue and Billing Systems at Visa, you will be utilizing various tools, with a focus on Jira for managing work in an agile environment. Jira will assist in keeping accurate, transparent updates for leadership, especially concerning risks and issues along with their associated mitigation strategies.

The Director, Revenue and Billing Systems position at Visa is unique due to the opportunity to influence and implement significant technology changes within the finance landscape. It combines strategic leadership with collaborative efforts across departments, allowing candidates to play a critical role in shaping the finance function's future and driving sustainable growth.

When answering this question, focus on a specific initiative you've led, detailing the goals, challenges faced, strategies employed, and the outcomes achieved. Emphasize your role in aligning stakeholders and how you used data to support decision-making.

Explain your approach to prioritizing tasks based on business objectives, the urgency of issues, and stakeholder input. Mention specific frameworks or techniques you’ve used, like Scrum or Kanban, and how you've ensured alignment with your team.

Discuss your risk management process, including identifying potential risks early on and developing mitigation strategies. Provide an example of how you minimized a risk in a previous project and what adjustments you made during implementation.

Talk about the importance of user acceptance testing in your approach. Share methods you’ve used to gather feedback, address concerns, and provide adequate training to ensure that clients are not only ready but also enthusiastic about adopting new systems.

Share a situation where you influenced decision-making or outcomes through collaboration and communication. Highlight your ability to build relationships and trust and how you leveraged your subject matter expertise to guide discussions.

Emphasize your process for gathering stakeholder input and aligning those needs with technology capabilities. Discuss your experience in writing detailed specifications and working collaboratively with IT to transform those into actionable development tasks.

Discuss current trends like automation, data analytics, and transparency in finance technology. Offer insights on how these trends can be harnessed to improve operations, compliance, and decision-making processes in a finance context.

Share a specific example detailing the project's complexity, the diverse stakeholders involved, and the unique challenges faced. Focus on your problem-solving skills, the strategies implemented to tackle challenges, and the positive results achieved.

Discuss your techniques for maintaining team morale, such as setting clear goals, celebrating milestones, and promoting a culture of open communication and acknowledgment of hard work. Share an example where your approach led to renewed motivation and focus.

You might say it's a blend of strategic vision and the ability to build strong relationships across teams. Highlight how this quality enables effective collaboration and drives successful outcomes in achieving the finance function's objectives.