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Issuing Specialist Seller: National - job 12 of 40

We are seeking a highly motivated and experienced Sales Lead. The ideal candidate will have significant experience within the financial services industry with Tier 1 Issuers.  The candidate will have experience with navigating complex organizations and selling solutions into various functions of Issuers. 

This role for Director, Issuing Solutions Specialized Sales is part of the larger Value-Added Services Sales function. Internally, the role requires collaboration with a wide range of cross-functional teams, including Generalist Sellers, Sales Operations, Product, Strategy, Client Services, Digital Partners, and Marketing. Moderate to extensive travel is required for attendance of client meetings, conferences, and partner events. 

Key Responsibilities:

  • Demonstrate a deep understanding of the payment’s ecosystem, specifically Issuer side needs, emerging trends, regulatory changes, and the specific operational challenges these clients face. 

  • Develop/demonstrate a comprehensive understanding of Visa's solutions and their application for Issuing clients. 

  • Actively prospect, qualify, negotiate, and close opportunities within assigned territory. 

  • Identify high potential Issuing clients to target and cultivate relationships with key decision-makers within these organizations. 

  • Ensure high levels of client/prospect satisfaction through proactive outreach with relevant insights and regular follow-ups. 

  • Partner with the Generalist Sales team to prepare proposals, presentations, and other sales materials that highlight Visa solutions' technical capabilities and advantages to address client needs. 

  • Develop and execute sales strategies tailored to Issuers that align with Visa’s Purpose to uplift everyone, everywhere by being the best way to pay and be paid. 

  • Successfully structure, negotiate and close deals, ensuring that client needs are met. 

  • Ensure timely and accurate updates on sales activities are captured in Microsoft Dynamics, offering Insight into market trends and competitive analysis. 

  • Work collaboratively with various teams, including Product, Client Services, Finance and Technology, to ensure optimal client experience and continuous product improvement. 

  • Promote an understanding of critical success factors to achieving Issuing solutions revenue objectives. 

  • Provide input into design and implementation of sales collateral, general marketing and promotional activities and materials to ensure increased awareness of VAS objectives and priorities. 

 ​Essential Functions 

  • Accountable for achieving the Issuing Solutions, inclusive of all Issuer-wide Value-Added Services (i.e., Network, Post Purchase, Authentication, Risk, Identity, Data products, etc.)  booking and revenue lines through collaboration and partnership with Account Executives through acquisition of net-new customers or upsell of existing clients. 

  • Acquisition of new clients and retention/growth of existing clients in partnership with market product teams 

  • Understand clients’ complex challenges/problems including Global Service Provider restrictions, and uses of Visa technology to drive solutions with said technology. 

  • Champion and lead from the front with Visa’s value-based sales methodology, post-sale commercialization, mutual success planning with clients and across Visa to ensure client outcomes and Visa revenue realization. 

  • Partner with the sales team to prepare proposals, presentations, and other sales materials that highlight our solutions' technical capabilities and advantages. 

  • Engage with internal cross functional teams including Product Management, Product Development, Client Support and Product Marketing to relay market feedback and provide input into the design of new solutions. 

  • Identify, qualify, and quantify market specific opportunities in close cooperation with local relationship management and product teams. 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Average salary estimate

$110000 / YEARLY (est.)
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$90000K
$130000K

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What You Should Know About Issuing Specialist Seller: National, Visa

At National, we're on the hunt for a passionate Issuing Specialist to join our Wilmington team! As an Issuing Specialist, you'll play a pivotal role in our Director, Issuing Solutions Specialized Sales team, collaborating with a dynamic group of cross-functional teams including Sales Operations, Product Development, and Client Services. Your expertise in payment ecosystems, particularly within Tier 1 Issuers, will be essential as you navigate complex organizations and bring tailored solutions to the table. Picture yourself developing strong relationships with decision-makers, showcasing the benefits of Visa's innovative products, and actively pursuing opportunities that lead to impactful partnerships. You’ll be responsible for not just closing deals but ensuring clients achieve their desired outcomes, embodying our mission to uplift everyone, everywhere. With moderate to extensive travel to meet clients and attend events, every day will bring fresh challenges and the chance to make a real difference. If you thrive in a collaborative environment and have a knack for strategic sales execution, we want to hear from you!

Frequently Asked Questions (FAQs) for Issuing Specialist Seller: National Role at Visa
What are the primary responsibilities of the Issuing Specialist at National?

The Issuing Specialist at National is responsible for understanding the payment ecosystem, developing strategies for Issuers, prospecting and closing opportunities, and ensuring client satisfaction through proactive outreach. You’ll work with cross-functional teams to deliver solutions that meet clients' needs and drive revenue growth.

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What qualifications do I need to be an Issuing Specialist at National?

To become an Issuing Specialist at National, candidates should have a robust understanding of financial services, especially related to Tier 1 Issuers, along with experience in sales and relationship management. Strong communication skills and the ability to collaborate with diverse teams are also essential.

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Is travel required for the Issuing Specialist position at National?

Yes, the Issuing Specialist role at National requires moderate to extensive travel. This includes attending client meetings, conferences, and partner events to forge strong relationships and close deals.

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What skills are essential for success as an Issuing Specialist at National?

Success as an Issuing Specialist at National hinges on strong analytical skills, effective communication abilities, and strategic thinking. A deep understanding of Visa's solutions and the broader payment landscape will enable you to identify opportunities and tailor solutions to meet client needs efficiently.

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How does the Issuing Specialist collaborate with other teams at National?

Collaboration is key for an Issuing Specialist at National. You’ll engage with teams like Product, Client Services, and Sales Operations to share insights, prepare presentations, and develop sales strategies that align with client objectives and enhance the overall client experience.

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Common Interview Questions for Issuing Specialist Seller: National
Can you explain your understanding of the payment ecosystem and its challenges?

When answering, highlight your in-depth knowledge of the payment ecosystem, focusing on the specific challenges faced by Issuers, such as regulatory changes and operational hurdles. Illustrate with examples of how you've navigated these challenges in past roles.

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Describe your experience working with Tier 1 Issuers.

Share specific instances where you've engaged with Tier 1 Issuers. Discuss how you built relationships, understood their unique needs, and successfully delivered solutions that provided value and met strategic goals.

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What sales strategies have you found most effective in selling solutions to Issuers?

Discuss your approach to identifying high-potential clients and building relationships. Highlight the importance of demonstrating the benefits of your solutions and tailoring your sales pitch to address specific client challenges.

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How do you stay updated on emerging trends and regulatory changes in the financial services industry?

Talk about the resources, networks, and methods you utilize to keep up with industry trends and regulations. This could include attending industry conferences, participating in webinars, or following relevant publications.

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What steps do you take to ensure high levels of client satisfaction?

Explain your approach to maintaining strong client relationships, including regular check-ins, customized solutions, and proactive problem-solving. Provide an example of a time you addressed a client's concerns and achieved great satisfaction.

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How do you approach proposal development for your clients?

Outline your process for gathering client requirements, collaborating with other teams, and crafting proposals that effectively communicate value. Discuss any tools or frameworks you use to enhance your proposals.

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Can you share an example of a significant deal you successfully closed?

Provide a narrative of a substantial deal closure, detailing your strategy, negotiations, and the impact of the deal on the client. Use metrics to highlight success where possible.

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What role does teamwork play in a sales position like Issuing Specialist?

Discuss the importance of collaboration with various teams to deliver solutions that meet client needs. Share examples of projects where teamwork led to success, emphasizing joint efforts to leverage the strengths of diverse teams.

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How do you track and report on your sales activities?

Highlight your experience with sales tracking tools, such as Microsoft Dynamics, and how you use these platforms to monitor progress and adapt strategies. Emphasize the value of reporting in making informed business decisions.

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What motivates you in a sales role, particularly in working with Issuers?

Share your passion for the payment industry and your motivation to solve complex problems for Issuers. Discuss how helping clients achieve success energizes you and drives your performance.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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