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Marketing Manager, Canada Client Marketing - job 1 of 2

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

This Manager level role will report to the Director, Client Marketing and will be responsible for developing and executing holistic marketing plans to drive growth while strengthening the Visa brand. This role will support the development and expansion of our Marketing Consulting Practice (Visa Marketing Services) selling and executing engagements that help Visa’s clients (Issuers, Merchants, Acquirers, Fintechs) strengthen their business through market research, media strategy, performance based marketing and sponsorships. This position will collaborate with internal Visa teams such as, Product, Sales, Research, Legal and Marketing teams from other regions. Ability to navigate a matrix organization and excellent interpersonal skills are critical. The ideal candidate should be analytically savvy and should have a thorough knowledge of multi-channel marketing with emphasis on social, digital media, search and website management. Candidate should have experience managing creative and media agencies from initial strategy to execution. We are looking for a determined self-starter who is a creative problem solver, deals with complex challenges and ambiguity effectively and will contribute to the strong and inclusive team culture we have created.

Essential Functions

  • Serve as primary point of contact and marketing expert for Canada Client Marketing on behalf of the clients’ business. 
  • Nurture and grow client relationship, establishing Canada Client Marketing as preferred marketing partner. 
  • Develop and manage annual marketing plans including revenue targets, budget, and monthly forecasting with the NA Marketing Services team.  
  • Participate in client meetings and quarterly business reviews, champion marketing services in shaping client program strategy.  
  • Lead sell-in and implementation of marketing services including research and insights, marketing strategy, creative development, execution, analysis, and sponsorships to help advance client marketing initiatives and business objectives. 
  • Collaborate across client, agency partners and Visa stakeholders (account executives, digital partnerships, product, sponsorships, operations, legal and compliance as well as NA Client Marketing Delivery) to ideate and launch innovative, high-impact marketing campaigns. 
  • Ideate, scope, pitch, negotiate, contract, and launch innovative marketing campaigns.   
  • Lead the measurement, analysis, and reporting of marketing program performance and its impact on business results, where applicable.  

 This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

Basic Qualifications

  • 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD

Preferred Qualifications

  • 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD.
  • 3-5 years progressively responsible business experience, with majority in marketing, or marketing consulting experience in the financial services or payments.
  • Successful in operating in a fast-paced, highly matrixed organizations.
  • Strong executive presence, excellent written and verbal communication skills.
  • Proficient on all Microsoft products including Excel, Word, Outlook, and PowerPoint .
  • 3-5 years of work experience, with majority in payments, marketing advertising or consulting roles, with a track record of delivering measurable business results.
  • Accomplished in B2B2C and B2C marketing strategy and working cross-functionally to implement and execute, with particular emphasis on creating first or new to market strategies.
  • Experience bringing new ideas to market, creating innovative marketing strategies new to the business, navigating across highly matrixed organizations to secure approvals and build the go-to-market roadmap to enable execution.
  • Skilled in crafting, pitching, and selling new, innovation ideas to executive leadership and clients.
  • Manage agency partners to execute integrated marketing programs and communications, on behalf of the client.
  • Strong analytical and problem-solving skills, with demonstrated intellectual and analytical rigor applied to a wide variety of marketing problems.
  • Prior understanding of payment landscape in Canada and relevant Visa product offerings from major Visa Clients (Issuers, FinTech’s, Merchant and Acquirers).
  • Strong interpersonal and leadership skills to influence and build credibility with cross functional stakeholders without direct authority. Exceptional communication and presentation skills, with an emphasis on translating insights, product information and data into recommended actions.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa welcomes and encourages applications from persons with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Average salary estimate

$80000 / YEARLY (est.)
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$70000K
$90000K

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What You Should Know About Marketing Manager, Canada Client Marketing, Visa

Are you ready to make a mark in the marketing world with a global leader? Visa, based in Toronto, Canada, is on the lookout for a passionate and innovative Marketing Manager to join our Canada Client Marketing team. In this dynamic role, you’ll report to the Director of Client Marketing and will be pivotal in shaping holistic marketing plans that not only drive growth but also elevate the Visa brand. With a focus on our Marketing Consulting Practice, you'll collaborate with clients, including issuers, merchants, and fintechs, using your savvy marketing expertise to enhance their business through insightful market research, strategic media planning, and impactful campaigns. Your ability to navigate our matrix organization and work closely with various internal teams will be key. We’re searching for a self-starter, a creative problem solver who thrives in complexity, someone who can roll up their sleeves and make things happen. If you have a solid background in multi-channel marketing, including digital media, and experience in managing campaigns from idea to execution, we want you! Join us for a fulfilling career at Visa where you can help shape the future of payments and truly make a difference.

Frequently Asked Questions (FAQs) for Marketing Manager, Canada Client Marketing Role at Visa
What are the main responsibilities of the Marketing Manager at Visa in Canada?

As a Marketing Manager at Visa in Canada, your primary responsibilities will include developing and executing comprehensive marketing plans, nurturing client relationships, and acting as the marketing expert for Canada Client Marketing. You will lead marketing services initiatives, collaborate across various Visa departments, and drive engagement with clients to achieve their business goals.

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What qualifications are needed for the Marketing Manager role at Visa?

To be qualified for the Marketing Manager position at Visa, candidates typically need at least 5 years of relevant work experience along with a bachelor’s degree. However, those with advanced degrees or significant marketing consulting experience may also be considered. Occasionally, a Ph.D. can substitute for work experience, adding depth to the applicants viability.

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How does the Marketing Manager at Visa collaborate with other teams?

The Marketing Manager at Visa collaborates extensively with internal teams, including Sales, Product, and Research, as well as Legal and Compliance. This role requires strong interpersonal skills to effectively communicate strategies, align on marketing initiatives, and ensure successful execution of client campaigns.

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What skills are essential for a Marketing Manager at Visa in Canada?

Key skills for the Marketing Manager role at Visa include strong analytical and problem-solving capabilities, expertise in multi-channel marketing, excellent communication skills, and the ability to manage agency relationships. Additionally, familiarity with the payments landscape in Canada will greatly enhance your contributions to the team.

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Is the Marketing Manager role at Visa a remote position?

The Marketing Manager position at Visa operates in a hybrid work model. While specific expectations regarding in-office attendance will be confirmed by your hiring manager, candidates can expect a mix of remote and in-office work, allowing for flexibility in achieving work-life balance.

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Common Interview Questions for Marketing Manager, Canada Client Marketing
Can you describe your experience with multi-channel marketing strategies?

Highlight specific examples of campaigns you have led or been part of that utilized various channels. Discuss your role in strategizing the mix of channels and any measurable results achieved, showcasing your analytical skills.

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How do you approach building and maintaining client relationships in marketing?

Discuss techniques for nurturing client relationships that you've successfully implemented in past roles. Emphasize the importance of communication, understanding client needs, and working collaboratively to ensure mutual success.

Join Rise to see the full answer
What strategies would you implement to increase Visa's brand presence in Canada?

Share innovative ideas based on your understanding of the Canadian market. Propose how you would analyze market data and trends to tailor strategies specific to Visa's objectives.

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How do you handle tight deadlines and multiple projects?

Explain your time management and prioritization strategies. Provide a specific example where you successfully met a tight deadline, describing the tools or methods you used.

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Can you give an example of a successful marketing campaign you managed from concept to execution?

Outline a campaign where you played a crucial role. Detail the process, the collaboration with teams, and the impact of that campaign, using metrics and outcomes to illustrate success.

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How do you measure the success of a marketing campaign?

Discuss various KPIs you monitor, how you analyze data, and adjust strategies accordingly. Give examples of campaigns where your analysis led to optimization and improved outcomes.

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What experience do you have with managing marketing budgets?

Talk about how you have developed and managed budgets in past roles, focusing on your ability to allocate resources strategically to maximize ROI and meet business goals.

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Describe a situation where you faced a challenge in a marketing project and how you overcame it.

Use a specific example to describe the challenge, the steps you took to address it, and what the outcome was, emphasizing your problem-solving skills.

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What do you think are the most important trends in digital marketing today?

Share your insights on current trends, perhaps focusing on innovations in technology or consumer behavior that impact marketing strategies, and how you would leverage these trends at Visa.

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Why do you want to work as a Marketing Manager at Visa?

Articulate your passion for the role and the company. Discuss how Visa's mission aligns with your values and career goals, and what you can contribute to the team.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 13, 2025

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