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Network, Client, Cloud Product Manager - job 10 of 15

Our Workplace Technology services across Network, Client, and Cloud Environments are pivotal in shaping and maintaining the technological infrastructure integral to the efficiency, security, and innovation of our corporate environment.

The Corporate Network, Client Engineering, and Cloud Engineering teams work in concert to deliver best-in-class experiences. The Corporate Network team ensures robust and secure connectivity across the organization by overseeing the engineering roadmap and infrastructure requests for VPN, Wired, and Wireless LAN. The Client Engineering team manages endpoint roadmaps, including Azure Virtual Desktop, Windows 365, Windows Auto Pilot, JAMF Cloud, and JAMF Protect, while handling technical security requirements for desktop OS and browsers. The Cloud Engineering team drives the cloud solutions roadmap, covering the Microsoft 365 environment and services like Office 365 Hybrid Infrastructure and Microsoft Purview, focusing on data protection, governance solutions, and cloud application tooling. Together, these teams ensure a seamless and secure technological environment that enhances productivity and innovation.

Candidates should be passionate, self-driven and resourceful, creative problem solvers with can-do attitude, have exceptional organizational skills, written and verbal communication skills, be an analytical and structured thinker as well as with significant experience in customer/partner interaction, management and software/hardware solution delivery. The position will be based in Visa’s Foster City office.

 

Essential Functions:

  • Manage the intake process to evaluate incoming project requests for the applications you support by performing requirement elaboration, estimation and technical assessment.
  • Maintain a product backlog, facilitate backlog grooming and drive prioritization.
  • Understand User Experience, design thinking and its importance to product features and apply it to the user stories for user interface and components.
  • Deeply understand the needs of the business in utilizing critical infrastructure
  • Work with CyberSecurity, Digital Enablement and Technology Support teams to define products scope and prioritization and be flexible to iterate/change per latest developments to meet deadlines.
  • Collaborate with the Corporate Network team to oversee the engineering roadmap and infrastructure requests for VPN, Wired, and Wireless LAN, ensuring robust and secure connectivity across the organization.
  • Partner with the Client Engineering team to manage endpoint roadmaps, including Azure Virtual Desktop, Windows 365, Windows Auto Pilot, JAMF Cloud, and JAMF Protect, while effectively handling technical security requirements for desktop OS and commonly used browsers.
  • Work with the Cloud Engineering team to drive the cloud solutions roadmap, covering the Microsoft 365 environment and services like Office 365 Hybrid Infrastructure and Microsoft Purview, with a focus on data protection, governance solutions, and cloud application tooling.
  • Break down product requirements into clear, thorough, and detailed user stories for complex features and product sets.
  • Be the primary liaison between other business units, BU product managers, engineering, project managers, and other applicable groups to ensure flawless integration of new and existing feature sets.
  • Evaluate new product opportunities, bring forward POC/proposals and influence to expand our product features and solution footprint.
  • Participate in sprint planning, daily stand ups, product demos, test phases, retrospectives to ensure on time, high quality delivery.
  • Work very closely with engineering teams to ensure technical specifications and final products meet business requirements.
  • Derive insights from data and help drive decision making.
  • Maintain release plans and publish release notes to stakeholders.
  • Provide oversight to develop user guides, user training materials.
  • Partner with engineering teams in providing product demos, user training and support for adoption of features and applications.

Average salary estimate

$105000 / YEARLY (est.)
min
max
$90000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Network, Client, Cloud Product Manager, Visa

As a Network, Client, Cloud Product Manager at a leading company based in Austin, you will play a key role in shaping the Workplace Technology services that drive connectivity, security, and efficiency throughout the organization. In this dynamic position, you'll collaborate closely with the Corporate Network, Client Engineering, and Cloud Engineering teams to create top-tier experiences for users. You'll manage the intake process for project requests, ensuring that all requirements are meticulously evaluated and prioritized. Your understanding of User Experience and design thinking will be invaluable as you break down complex requirements into detailed user stories that enhance our product offerings. With your analytical mindset and exceptional organizational skills, you'll liaise with various stakeholders, including CyberSecurity and Technology Support teams, to ensure we are delivering robust solutions that meet the evolving needs of the business. Your role will encompass everything from driving the cloud solutions roadmap to overseeing the engineering requests for secure connectivity across the organization. We're looking for someone who is resourceful, a creative problem-solver, and passionate about taking on challenges. If you thrive in a collaborative environment and have a can-do attitude, this is the perfect opportunity to make a meaningful impact on our technological infrastructure.

Frequently Asked Questions (FAQs) for Network, Client, Cloud Product Manager Role at Visa
What are the responsibilities of a Network, Client, Cloud Product Manager at this company?

As a Network, Client, Cloud Product Manager, you will be responsible for evaluating project requests, managing product backlogs, and prioritizing features based on business needs. You'll work collaboratively with various teams to ensure secure connectivity and up-to-date cloud solutions, while also breaking down complex requirements into user-friendly stories for development teams.

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What qualifications are needed for the Network, Client, Cloud Product Manager role?

Candidates should possess strong organizational skills, effective communication abilities, and a background in customer interaction and solution delivery. Experience with projects related to network security, cloud solutions, and user experience is highly beneficial to succeed in the Network, Client, Cloud Product Manager role.

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How does this company support the professional development of a Network, Client, Cloud Product Manager?

This company values continuous learning and development in the Network, Client, Cloud Product Manager role. Opportunities for professional growth include access to training programs, participation in industry events, and collaboration with top talents across various technology teams, ensuring you stay at the forefront of workplace technology innovations.

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What tools and technologies might a Network, Client, Cloud Product Manager use at this company?

In the role of Network, Client, Cloud Product Manager, you can expect to work with tools related to Azure Virtual Desktop, Microsoft 365 environments, and various project management applications that track workflows and product development stages, ensuring a seamless process from concept to execution.

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What is the company culture like for a Network, Client, Cloud Product Manager in Austin?

The company culture advocates collaboration, creativity, and innovation. As a Network, Client, Cloud Product Manager, you will enjoy a supportive environment that encourages problem-solving and teamwork, with a strong emphasis on achieving common goals while embracing individual contributions that lead to successful technology solutions.

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Common Interview Questions for Network, Client, Cloud Product Manager
How do you prioritize competing project requests as a Network, Client, Cloud Product Manager?

Effective prioritization is critical. I assess requests based on business impact, urgency, and resource availability. Utilizing a structured approach helps ensure that the most critical projects align with strategic goals and deliver maximum value.

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Can you explain your experience with cloud technologies relevant to this role?

Yes, I've worked extensively with cloud platforms like Microsoft 365 and Azure. My experience includes managing cloud solutions, ensuring data governance, and implementing security protocols to protect sensitive information while facilitating seamless user experiences.

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What techniques do you use to gather and articulate user requirements?

I employ direct user interviews, surveys, and usability testing to gather insights. Articulating these requirements translates them into user stories, making them accessible to technical teams while ensuring we maintain a user-centric approach throughout product development.

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Describe a time when you had to overcome significant obstacles in product delivery.

In one project, unforeseen technical challenges arose. I facilitated brainstorming sessions with cross-functional teams, allowing us to identify alternative solutions quickly. This collaboration not only solved the issue but also improved our overall team dynamics and morale.

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How do you ensure cohesive collaboration between different engineering teams?

Regular cross-team meetings, clear communication channels, and shared objectives are vital. By fostering an environment of transparency, we can align goals, address potential roadblocks proactively, and ultimately enhance the integration of features across teams.

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What is your approach to user experience in product management?

I believe user experience is paramount. My approach involves empathy-driven design thinking, including user research, prototyping, and usability testing to ensure we create intuitive and effective product features that meet users' needs.

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How do you manage changes in project scope or requirements?

I maintain flexibility through agile methodologies, which allow us to adapt to changes while keeping stakeholders well-informed. Regular reviews and updates ensure we remain aligned with business needs without compromising on quality or timelines.

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What role does data analysis play in your decision-making process as a product manager?

Data analysis is crucial. It helps me gain insights into user behavior and product performance, guiding strategic decisions. I leverage metrics to identify areas for improvement and validate the effectiveness of our product features.

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Can you discuss a successful product launch you managed?

In one instance, I led a cloud solution launch that successfully integrated with existing infrastructures. We coordinated efforts across teams, executed effective training sessions, and ensured comprehensive stakeholder engagement, ultimately resulting in high adoption rates and positive feedback.

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How do you foster innovation within your team?

I encourage innovation by creating a safe environment for idea sharing, promoting collaboration, and providing time for team members to explore new technologies and methodologies. Regular brainstorming sessions where all voices are heard greatly contribute to this innovative culture.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, on-site
DATE POSTED
April 3, 2025

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