People Advisor - 6 Month Fixed Term Contract

As a People Advisor at Visa, your primary responsibilities include partnering with leaders to design and deliver people plans and programs. You will be accountable for executing critical services like talent development, performance management, and employee engagement initiatives. Additionally, you’ll coach people leaders on various matters, maintain compliance reporting, and leverage analytics to inform decision-making, ensuring that Visa’s culture and values are seamlessly integrated into every process.

To qualify for the People Advisor position at Visa, you should have at least 8 years of experience as an HR generalist within a large, high-growth organization. Familiarity with the Australian and New Zealand HR landscapes, strong interpersonal and communication skills, and the ability to influence at different organizational levels are essential. Experience in talent management, alongside proficiency in Microsoft Office tools, is also highly valued.

The People Advisor role at Visa plays a crucial part in fostering employee engagement by providing nuanced support to people leaders. Through coaching and guidance on performance management, conflict resolution, and talent development, you help create an environment where employees feel heard, valued, and empowered. Initiatives driven by this role are designed to build a positive workplace culture, enabling collaboration and sustained engagement across teams.

A typical day for a People Advisor at Visa involves a mix of coaching leaders, collaborating on talent strategies, and analyzing people data. You might begin the day with a meeting to discuss team performance, followed by one-on-one sessions with managers to address challenges in the workplace. You may also conduct workshops on effective leadership practices, while continuously reviewing analytics to track the effectiveness of your initiatives.

At Visa, values such as inclusion, integrity, and innovation are vital to the People Advisor role. As you engage with teams, you will embody these values, fostering an inclusive workplace culture that champions diverse perspectives. Your ability to balance empathy with accountability will drive not just team performance, but also align with Visa’s overarching mission of uplifting everyone, everywhere.

When answering this question, share specific examples of how you've successfully implemented performance management systems in your past roles. Discuss the frameworks you used, how you set objectives, and any tools that helped you gather feedback. Highlight the importance of continuous communication and how your actions resulted in improved team performance.

Begin your answer by describing your approach to resolving conflicts, emphasizing the importance of listening to all parties involved. Share a specific situation where you successfully mediated a conflict, detailing the steps you took to facilitate discussion and reach a resolution that benefitted everyone. Stress the value of maintaining respectful communication throughout the process.

For this question, describe the objectives of the training program, the target audience, and the methodology used to develop its content. Focus on the positive outcomes from the program, such as increased engagement or improved leadership capabilities, and how you measured its success. Stress your commitment to ongoing development and adaptability in training.

Discuss your understanding of workforce planning and emphasize how you align the workforce with business objectives. Share specific strategies you've successfully implemented, such as analyzing talent gaps or forecasting future hiring needs based on company growth. Highlight your analytical skills and provide examples of how these strategies contributed to operational efficiency.

You could mention strategies for communicating and promoting Visa’s culture initiatives across the organization. Discuss how you would engage employees in discussions around culture, gather feedback on initiatives, and work with leaders to implement learnings in a way that resonates with employees. Highlight your proactive approach to fostering a sense of belonging and community within teams.

Share your strategies for keeping up with HR trends, such as attending industry conferences, subscribing to HR journals, or participating in professional networks. Highlight how staying informed has directly influenced your approach to management and training, keeping the organization at the forefront of best practices and policies.

When tackling this question, focus on a specific project that illustrates your problem-solving skills and ability to manage large teams. Discuss the challenges faced, how you addressed them, and the final outcomes. Emphasize your ability to remain calm under pressure and effectively communicate with stakeholders throughout.

Talk about various metrics you use to assess the impact of HR initiatives, such as employee engagement scores, retention rates, or productivity levels. Provide examples of past initiatives where you successfully tracked outcomes, using data to inform future strategies while adjusting for continuous improvement.

Highlight your commitment to inclusivity by discussing specific strategies you’ve implemented, such as training programs, mentorship initiatives, or employee resource groups. Stress the importance of listening to diverse voices and adapting policies to foster a welcoming environment for all employees.

Explain your approach to time management in a dynamic setting. Discuss specific tools or methods you use to prioritize tasks effectively, ensuring that critical HR operations are not compromised. Providing examples of how you balanced multiple projects while maintaining quality could add weight to your answer.