Technical Program Manager - job 4 of 22

As a Technical Program Manager at Visa U.S.A. Inc, your primary responsibilities will include managing cross-functional technology initiatives, collaborating with stakeholders, overseeing budgets and schedules, and providing program-level guidance to project leads. You will also be responsible for risk management and supporting executive updates.

To qualify for the Technical Program Manager role at Visa U.S.A. Inc, candidates must have a Bachelor’s degree in Computer Science or a related field with five years of post-baccalaureate experience, or a Master’s degree with two years of relevant experience in a technology-related occupation.

The Technical Program Manager position at Visa U.S.A. Inc is crucial in driving strategic initiatives that support global expansion, including planning and executing new site buildouts and managing integrations during Mergers & Acquisitions, ensuring smooth transitions and scaling operations effectively.

Yes, the Technical Program Manager role at Visa U.S.A. Inc offers the option for partial telecommuting, allowing you the flexibility to manage your work-life balance while contributing to key technology initiatives from our Austin office.

Essential skills for success as a Technical Program Manager at Visa U.S.A. Inc include strong leadership abilities, effective communication skills, expertise in project management and risk assessment, technical proficiency, and the ability to navigate complex organizational dynamics to drive program success.

When responding to this question, highlight specific projects you’ve managed, detailing the technologies involved, your role in coordinating teams, and how you navigated challenges. Emphasize your effectiveness in achieving project goals on time and within budget.

Discuss your systematic method for identifying, assessing, and mitigating risks. Explain how you communicate risks to stakeholders and develop contingency plans, demonstrating your proactive nature and problem-solving skills.

Provide examples of how you've successfully led cross-functional teams in past roles, focusing on your communication strategies, conflict resolution techniques, and how you foster collaboration to achieve shared goals.

Mention specific tools you have experience with, such as JIRA, Trello, or Asana. Explain why these tools work for you in managing schedules, tracking progress, and maintaining team communication, supporting your management approach.

Outline your prioritization process, mentioning techniques like setting clear deadlines, aligning tasks with strategic goals, and utilizing tools for tracking progress. Illustrate this with an example of a project where effective prioritization led to success.

Clarify how you prioritize open, transparent communication with your team and stakeholders. Share examples of how effective communication has facilitated smoother project execution and enhanced team dynamics.

Prepare a specific instance where you mediated a conflict, detailing the approaches you used, the outcome, and what you learned from the experience. Focus on your diplomacy and problem-solving skills.

Discuss your strategies for stakeholder engagement such as regular meetings, feedback loops, and status updates. Illustrate with examples of how these strategies helped maintain alignment and project success.

Share details of the initiative, your specific contributions, and the results achieved. Focus on metrics that demonstrate the impact of the project on the organization.

Explain how you use prioritization, scheduling techniques, or tools to manage multiple projects at once. Share real-life applications of these strategies to highlight your effectiveness in time management.