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People Advisor, Manager - job 16 of 34

Visa’s Global People Advisors team is focused on balancing our capability, capacity & delivery of Visa’s people agenda through people related services & solutions for our clients. This is a key function that supports Visa’s People Team transformation and will continue to evolve and expand as the team grows and solidifies.  The Manager is a generalist with a client-centric mindset to provide consultative, advisory services to support People Leaders and who leads with empathy in responding to workplace matters and interactions. It also plays a key role on driving consistency to enable efficiency and improve employee experience and enhance our strategic impact as a People Team.

Essential Functions:

  • Accountable for areas which include but are not limited to coaching and guiding people leaders on individual talent development, annual compensation review, performance management, employee engagement, annual talent management review​, bi-annual promotion cycle, conflict resolution, and other policy interpretation and consultation.  
  • Coach, trains and challenge People Leaders on a variety of people-related situations and programs like performance management, conflict resolution, talent development, annual review support, etc. Coaches & develops strong, empathetic leaders to ensure people leaders have the attributes aligned to Visa’s Leadership Principles.
  • Lead efforts with People Leaders to facilitate effective management of teams and resolve issues that may arise in the workplace between employees and managers. 
  • Provide detailed analytics and interpretation of data to drive informed business decisions in the areas of accountability, ensure operational excellence in reporting and data management.
  • Respond to inquiries and provide overall cross functional support as needed,
  • Partner with COEs and the business to design and deliver best in class People initiatives in the areas of accountability.
  • Reporting to the People Advisor leader for Product, CMS, VAS, & Technology with matrixed relationship to the People Business Partner for CMS PD and Cyber-Security, the incumbent will play a key role on elevating the people leader experience.
  • Provide support for regulatory / legislative reporting and processes required in the HR domain for the respective market supported, where applicable

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About People Advisor, Manager, Visa

If you're looking to make a meaningful impact in the realm of human resources, the role of People Advisor, Manager at Visa in Austin could be the perfect fit for you! As part of Visa's Global People Advisors team, you'll play a crucial role in shaping the employee experience, ensuring that our people practices are not only effective but also empathetic. In this position, you'll provide expert consultative services that support People Leaders, guiding them through a variety of people-related challenges such as performance management, annual compensation reviews, and talent development. Your expertise will help drive consistency and improve team efficiency, making a real difference in the workplace. You will collaborate closely with leaders and employees alike, encouraging a culture of engagement and development across the company. From coaching strong, empathetic leaders to leveraging data analytics for informed business decisions, your responsibilities will be diverse and rewarding. Working in a hybrid environment, you'll enjoy a flexible work structure while actively contributing to Visa's people agenda. With the opportunity to work with leaders from Product, CMS, VAS, and Technology, you'll truly elevate the people leader experience within the organization. If you thrive in dynamic environments and have a passion for supporting people leaders in their growth and development, join us at Visa and let's create a fantastic work culture together!

Frequently Asked Questions (FAQs) for People Advisor, Manager Role at Visa
What are the main responsibilities of a People Advisor, Manager at Visa?

As a People Advisor, Manager at Visa, your primary responsibilities include coaching and guiding People Leaders on various aspects of talent development, performance management, and employee engagement. You'll also be accountable for conflict resolution and policy interpretation, playing a key role in ensuring that Visa's People Team effectively supports its employees and leaders.

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What qualifications are needed for the People Advisor, Manager role at Visa?

Candidates for the People Advisor, Manager position at Visa should have significant experience in HR consulting, a strong understanding of people management practices, and the ability to provide empathetic support to leaders. A background in data analysis and a passion for coaching are also advantageous to effectively impact Visa's people-related services.

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How does a People Advisor, Manager contribute to employee experience at Visa?

The People Advisor, Manager plays a pivotal role in enhancing employee experience by providing valuable advice and support to People Leaders. This involves facilitating effective communication, resolving workplace conflicts, and helping leaders develop their teams, ultimately creating a more engaged and productive workplace culture at Visa.

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What skills are essential for a People Advisor, Manager at Visa?

Essential skills for the People Advisor, Manager role include excellent communication and interpersonal abilities, strong analytical skills for data interpretation, and the capacity to coach and develop people leaders. A client-centric mindset is crucial for addressing challenges effectively and ensuring that Visa's people-related initiatives are successful.

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What is the work environment like for a People Advisor, Manager at Visa?

A People Advisor, Manager at Visa works in a hybrid environment, allowing for a balance of remote and in-office work. This flexibility enables you to collaborate effectively with your team while also providing the independence needed to manage your tasks and responsibilities efficiently.

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Common Interview Questions for People Advisor, Manager
Can you explain how you approach coaching People Leaders in performance management?

When asked about coaching People Leaders in performance management, it's essential to highlight your understanding of the performance management cycle, how you tailor your coaching to individual leaders’ needs, and your ability to help them engage in meaningful conversations with their teams.

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How do you handle conflict resolution in the workplace?

For conflict resolution, discuss your approach to identifying the root cause of conflicts, mediation techniques you use to facilitate discussions, and how you strive for solutions that work for all parties involved. Providing examples of past experiences can strengthen your response.

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What is your experience with data analysis in HR functions?

When discussing data analysis in HR, emphasize your ability to extract insights from data sets, how you use analytics to inform strategic decisions, and any tools or software with which you are proficient. Mention how this data has impacted past initiatives positively.

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How do you promote an inclusive environment for all employees?

You can answer this by sharing specific initiatives or practices you've implemented or participated in to foster inclusivity. It’s worthwhile to mention how you engage with diverse teams to ensure everyone feels seen and heard within the organization.

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Can you describe a time you successfully implemented a people-related initiative?

In your response, provide a detailed account of a particular initiative, including the objectives, the steps you took for implementation, the outcome, and how success was measured. This will demonstrate not only your strategic thinking but also your ability to effect change.

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How do you ensure confidentiality when dealing with sensitive employee matters?

Talk about your commitment to confidentiality and the specific practices you have in place to protect sensitive information. You should also mention any frameworks or guidelines from previous experiences that ensure employee trust.

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What strategies do you use to enhance employee engagement?

Discuss your use of regular feedback mechanisms, recognition programs, and the pairing of personal development with business goals as strategies to enhance engagement. Real-life examples can provide credibility to your response.

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How do you support ongoing talent development?

In this response, you should talk about your belief in continuous learning and development. Outline programs you've initiated or participated in that encourage skill-building, and mention how you align these initiatives with the organization's overall strategy.

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What role does empathy play in your management style?

Emphasize the importance of empathy in building trust with team members and creating a supportive workplace culture. Discuss how empathy influences your decisions and interactions with others and can lead to improved team dynamics.

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Why do you want to work as a People Advisor, Manager at Visa?

When answering this, focus on your admiration for Visa's culture and values. Talk about how your career goals align with the mission of the company and express enthusiasm for the opportunity to contribute to their people agenda and initiatives.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 19, 2025

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