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Sr. Marketing Manager - job 20 of 23

Visa is seeking a versatile Sr. Marketing Manager with a generalist approach to join our dynamic team. The ideal candidate will have a broad marketing skill set in the small business marketing space and  will be responsible for  creating compelling content for our digital, social media, and events platforms, managing customer advocacy and success stories, and coordinating both in-person and virtual events in collaboration with a supportive team. This role requires a creative, strategic thinker with a profound understanding of how to use content to engage audiences and develop strategies that drive revenue growth. The role will sit within the Authorize.net brand of Visa Acceptance Solutions, an open digital payments management platform. This role reports to Head of Marketing for Authorize.net, a Visa Solution.
This Position Will Be Responsible For
Develop and execute a content strategy for our digital and social media platforms that aligns with our business goals and is tied to revenue growth.

  • Create engaging, digital, SEO-optimized content that resonates with our target audience and promotes brand engagement.

  • Support content creation and management with 3rd party publishers tied to quarterly growth campaigns.

  • Lead creation of webinars and break down content into other digital usable formats.

  • Draft regular newsletters to our target audiences and other email content to promote crossell/upsell opportunities to our clients and report back findings with a test and learn mindset.

  • Manage customer advocacy programs, including the collection and promotion of customer success stories tied to business goals and bringing value to our clients.

  • Coordinate and manage both in-person and virtual events, such as webinars.

  • Collaborate with cross-functional teams to ensure brand consistency and meet content objectives.

  • Support product collateral updates and messaging for new and improved features and functionalities.

  • Monitor, analyze, and report on performance to inform future strategies and provide points of view into best practice and ways to improve.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

 

Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

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What You Should Know About Sr. Marketing Manager, Visa

Are you a strategic thinker with a knack for crafting compelling marketing content? If so, Visa has an exciting opportunity for you! We’re looking for a Sr. Marketing Manager to join our enthusiastic team in Austin. In this versatile role, you'll be diving into the world of small business marketing, creating engaging content that shines on our digital, social media, and events platforms. Your creativity will help bring our customer advocacy programs to life, showcasing success stories that resonate with our audience. You'll be coordinating thrilling in-person and virtual events that engage and inform our clients. With your deep understanding of audience engagement, you will develop strategies that align with our business goals and drive revenue growth. You'll report directly to the Head of Marketing for Authorize.net, our open digital payments management platform. This position is hybrid, so while you'll flourish in collaboration with a supportive team, expect to have a flexible work schedule that accommodates some in-office days. Join us in making a significant impact in the digital payments landscape, where your contributions will not only elevate our brand's engagement but also foster lasting relationships with our customers! We're excited to see how your ideas and initiatives will drive our success and the success of our clients.

Frequently Asked Questions (FAQs) for Sr. Marketing Manager Role at Visa
What are the key responsibilities of the Sr. Marketing Manager at Visa?

The Sr. Marketing Manager at Visa is tasked with developing and executing a comprehensive content strategy aligning with business goals. This involves creating engaging, SEO-optimized digital content for various platforms, managing customer advocacy programs, and coordinating events. You’ll also analyze content performance to inform strategies for growth.

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What qualifications are needed for the Sr. Marketing Manager position at Visa?

Candidates for the Sr. Marketing Manager position at Visa should possess a broad marketing skill set, particularly in small business marketing. A deep understanding of content engagement strategies and strong analytical skills are essential. Experience with digital content creation, event management, and customer advocacy is highly valued.

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How does the Sr. Marketing Manager at Visa contribute to revenue growth?

The Sr. Marketing Manager contributes to revenue growth by aligning marketing strategies with business objectives, creating compelling content that drives customer engagement, and managing advocacy programs that highlight customer success stories. They also monitor and analyze performance metrics to refine future strategies.

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What kind of content will the Sr. Marketing Manager be responsible for at Visa?

In this role, the Sr. Marketing Manager will create a variety of content types including digital articles, newsletters, social media posts, webinars, and customer success stories. The aim is to resonate with the target audience while promoting brand engagement.

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What is the working environment like for the Sr. Marketing Manager at Visa?

The working environment for the Sr. Marketing Manager at Visa is hybrid, offering flexibility between remote work and in-office days. This dynamic role allows for collaboration with a supportive team, fostering creativity and innovation in various marketing projects.

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Common Interview Questions for Sr. Marketing Manager
What marketing strategies do you believe are most effective for small businesses?

Effective marketing strategies for small businesses often focus on building strong customer relationships, utilizing social media for engagement, and creating high-quality content that speaks to the target audience's needs. Focus on how you would implement these strategies in the role.

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How do you approach creating SEO-optimized content?

When creating SEO-optimized content, I begin with thorough keyword research to understand what our audience is searching for. I then ensure that the content is both valuable and engaging, incorporating keywords naturally while optimizing meta tags and descriptions to improve visibility.

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Can you share an example of a successful marketing campaign you've led?

Absolutely! I once led a campaign that involved a mix of digital content and in-person events, achieving a significant boost in engagement and sales. I focused on storytelling through customer success stories, which resonated well with our audience and increased conversion rates.

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How do you measure the success of your content marketing efforts?

Success of content marketing can be measured by analyzing key metrics such as engagement rates, website traffic, lead generation, and conversion rates. I always set specific goals and KPIs for each campaign to track progress and adjust strategies as needed.

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What role do customer success stories play in your marketing strategy?

Customer success stories are vital as they provide social proof and help humanize the brand. They showcase real-life examples of how our services have positively impacted clients, which builds trust and encourages potential customers to engage with us.

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How do you handle tight deadlines while maintaining quality in your marketing materials?

I prioritize tasks effectively and establish a clear timeline for content creation and revisions. Open communication with my team allows us to brainstorm ideas quickly and ensure alignment, helping us meet deadlines without sacrificing quality.

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What tools or software do you use for managing marketing projects?

I typically use project management tools like Asana or Trello for task tracking and collaboration, along with content calendar tools for planning and scheduling. These tools help keep our projects organized and ensure that deadlines are met.

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How do you stay updated on marketing trends and changes in the industry?

I stay updated on marketing trends by following industry blogs, participating in webinars, and engaging in professional networks such as LinkedIn groups. Continuous learning is essential in our fast-evolving field, so I actively seek out new information and best practices.

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Describe your experience with event coordination.

I have extensive experience coordinating both virtual and in-person events. This includes everything from planning the agenda and securing speakers to managing promotional efforts and follow-up. I focus on delivering a seamless experience for all participants.

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What are your strategies for building a strong customer advocacy program?

To build a strong customer advocacy program, I prioritize developing close relationships with satisfied customers. This involves engaging them through various channels, collecting their stories, and recognizing their contributions, which ultimately benefits both our brand and the clients themselves.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 18, 2025

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