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Sr. Product Manager, Identity Graph - job 20 of 21

Visa and its subsidiaries maintain Identity, Authorization, and Fraud data across multiple systems developed and acquired over time. These comprehensive datasets, when effectively analyzed using Machine Learning/Artificial Intelligence, will yield network-agnostic tools to enhance authorization rates for our merchants and partners within the ecosystem. The Identity Graph consolidates these internal datasets along with relevant external data to construct a holistic 360-degree view of all individuals interacting with the ecosystem, thus enabling various use cases in identity-enabled fraud detection. 
In this role, you will be responsible for managing a core Visa platform focused on innovation and technological progress. You will oversee the integration of Identity Graph with Unified Directory, ensuring security and seamless customer experience across various use cases and credential types. The platform service you will manage touches nearly every Visa cardholder and client, supporting many other core services internally. This role is crucial in positioning Visa as the leading digital payment method in all environments. Drawing on your extensive experience in digital payments and product scaling, you will guide strategy and product management. This position reports to Visa’s Senior Director, Identity Solutions.
The ideal candidate will operate with minimal guidance in a fast-paced and ambiguous work environment, translating high-level directives into detailed deliverables independently. We seek a highly motivated individual capable of taking ownership and delivering results without constant supervision. They must demonstrate excellent interpersonal skills and executive presence, effectively communicating the vision and product to both internal stakeholders and external clients. We seek a highly skilled individual – someone who is technically proficient, can architect a new platform, is an innovative problem solver, and work collaboratively with partners.

Responsibilities:

  • Lead the partnership with Unified Directory: Define a compelling roadmap that allows the integration of two critical platforms for identity at Visa, Identity Graph and Unified Directory. 
  • Develop the long-term vision for Identity Graph and set the roadmap to fulfill that vision.
  • Articulate the vision in a way that resonates with diverse audiences, fostering a shared sense of purpose and direction through servant leadership. 
  • Work with data governance, legal & privacy teams to get approvals for new data sources in each market for the use cases.
  • Work with stakeholders across various geographical regions, Visa product teams, and functions (e.g. design, legal) to define requirements and prioritize features
  • Manage and coordinate technology development and integration with internal engineering teams and external partners/vendors
  • Explore new emerging technologies for graph algorithms that could be relevant for the product 
  • Partner with data science teams to build assurance levels and identity resolution algorithms 
  • Collaborate with fellow product managers to develop business case and revenue forecasts for your product
  • Understand the industry landscape, competitors, regulatory requirements that impact your product

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$135000 / YEARLY (est.)
min
max
$120000K
$150000K

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What You Should Know About Sr. Product Manager, Identity Graph, Visa

Join Visa as a Sr. Product Manager for Identity Graph in Ashburn, where you'll be at the forefront of digital payments innovation! In this exciting role, you’ll manage a cutting-edge platform that integrates Identity Graph with Unified Directory, ensuring a seamless experience for Visa cardholders and clients alike. You'll harness the power of data through Machine Learning and AI, working to enhance authorization rates for merchants and partners. As a steward of this core Visa platform, your responsibilities will include defining a visionary roadmap, articulating the product vision compellingly to diverse audiences, and leading the collaboration with various stakeholders across the globe. With your expertise in digital payments and product management, you’ll coordinate the integration of new technologies and data sources, working closely with engineering teams and external partners. You'll also have the opportunity to venture into emerging technologies in graph algorithms, ensuring Visa remains a leader in identity-enabled solutions. If you're passionate about delivering results in a fast-paced environment, this hybrid position might be just what you're looking for!

Frequently Asked Questions (FAQs) for Sr. Product Manager, Identity Graph Role at Visa
What are the primary responsibilities of a Sr. Product Manager, Identity Graph at Visa?

As a Sr. Product Manager, Identity Graph at Visa, your key responsibilities include defining a roadmap for integrating the Identity Graph with Unified Directory, articulating strategic vision, overseeing technology development, managing stakeholder engagements, and exploring emerging technologies relevant to the product. You will also collaborate with data governance and privacy teams to ensure compliance with regulations and work with product teams to prioritize new features, making your role pivotal in enhancing Visa's digital payment solutions.

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What qualifications are required for the Sr. Product Manager, Identity Graph position at Visa?

Candidates for the Sr. Product Manager, Identity Graph position at Visa should possess extensive experience in digital payments and product management. A solid technical background to architect platforms, exceptional interpersonal skills, and a proven track record in leading product strategy will be essential. Additionally, the role demands a self-driven individual capable of operating with minimal supervision in a dynamic work environment.

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How does the Sr. Product Manager, Identity Graph role contribute to Visa's strategy?

The Sr. Product Manager, Identity Graph role is crucial for Visa's strategy as it directly impacts how the company leverages data to enhance customer experiences and fraud detection capabilities. By managing the integration of key identity platforms and defining long-term visions, you’ll help Visa maintain and strengthen its position as a leading provider in the digital payment landscape.

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What skills are essential for success in the Sr. Product Manager, Identity Graph role at Visa?

Successful candidates for the Sr. Product Manager, Identity Graph role at Visa will need strong analytical skills, technical proficiency in data management, and a deep understanding of machine learning applications for identity solutions. Additionally, effective communication skills and the ability to foster collaboration among diverse stakeholders are vital in driving product success.

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What does the work environment look like for the Sr. Product Manager, Identity Graph at Visa?

The work environment for the Sr. Product Manager, Identity Graph at Visa is hybrid, blending remote work flexibility with in-office collaboration. This allows for a dynamic approach where you can engage with your team and stakeholders effectively while also managing your tasks independently, making it an enriching atmosphere for innovation and productivity.

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Common Interview Questions for Sr. Product Manager, Identity Graph
Can you describe your experience in managing product integrations, similar to your responsibilities as a Sr. Product Manager, Identity Graph?

When answering this question, highlight specific projects where you successfully managed product integrations. Discuss your approach to developing roadmaps, coordinating with stakeholders, and ensuring smooth transitions between platforms. Provide quantifiable results when possible to demonstrate your effective leadership and management capabilities.

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How do you prioritize features and requirements when working on a product like Identity Graph?

To tackle this question, explain your prioritization framework. Discuss how you consider stakeholder feedback, market demand, and regulatory compliance in deciding which features to implement. Emphasize the importance of aligning your decisions with the overarching business strategy and user needs to deliver a successful product.

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What steps do you take to ensure compliance with data governance when managing a product at Visa?

In your response, outline your process for working with data governance and legal teams. Address how you stay updated on regulatory requirements and involve necessary teams early to ensure that product development aligns with compliance standards while still meeting business objectives.

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How do you define success for a product like Identity Graph?

When defining success for Identity Graph, highlight the key metrics you would track, such as user adoption rates, operational efficiency, and resulting improvements in fraud detection. Discuss the importance of alignment with business goals and customer satisfaction in measuring product success.

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What innovative technologies do you think could enhance products like Identity Graph?

To answer effectively, showcase your knowledge of emerging technologies, especially in AI and machine learning, that could be applicable to Identity Graph. Discuss your ability to evaluate new technologies and consider their potential benefits, ensuring they align with Visa's strategic direction.

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How do you communicate product vision to diverse audiences?

In your answer, emphasize your ability to tailor communication styles based on the audience. Share examples of how you've successfully articulated complex product visions to technical teams versus non-technical stakeholders, using storytelling and clear visuals to enhance understanding.

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Describe a challenging product management situation you faced and how you resolved it.

Provide a detailed account of a specific challenge you encountered in product management. Highlight the problem, your thought process in addressing it, the actions you took, and the outcome. This shows your problem-solving skills and resilience, which are valuable in the Sr. Product Manager role.

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How do you foster collaboration among cross-functional teams?

When answering this, detail your methods for promoting teamwork and communication, such as regular check-ins, shared goals, and collaborative tools. Describe a successful project where you inspired a collaborative environment, demonstrating your leadership skills.

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What methods do you use to assess the competitive landscape in your product strategy?

Discuss your approaches to competitive analysis, such as market research, SWOT analysis, and trend monitoring. Explain how you use this data to inform product strategy, stay ahead of competitors, and identify areas for innovation or improvement.

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How do you handle feedback from stakeholders on a product development process?

Explain your feedback-handling process by emphasizing active listening, open communication, and integrating constructive criticism into your product development cycle. Share a real-life scenario where you effectively addressed stakeholder feedback, leading to improved product outcomes.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 2, 2025

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