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Sr. Product Manager, Identity Graph - job 9 of 21

Visa and its subsidiaries maintain Identity, Authorization, and Fraud data across multiple systems developed and acquired over time. These comprehensive datasets, when effectively analyzed using Machine Learning/Artificial Intelligence, will yield network-agnostic tools to enhance authorization rates for our merchants and partners within the ecosystem. The Identity Graph consolidates these internal datasets along with relevant external data to construct a holistic 360-degree view of all individuals interacting with the ecosystem, thus enabling various use cases in identity-enabled fraud detection. 
In this role, you will be responsible for managing a core Visa platform focused on innovation and technological progress. You will oversee the integration of Identity Graph with Unified Directory, ensuring security and seamless customer experience across various use cases and credential types. The platform service you will manage touches nearly every Visa cardholder and client, supporting many other core services internally. This role is crucial in positioning Visa as the leading digital payment method in all environments. Drawing on your extensive experience in digital payments and product scaling, you will guide strategy and product management. This position reports to Visa’s Senior Director, Identity Solutions.
The ideal candidate will operate with minimal guidance in a fast-paced and ambiguous work environment, translating high-level directives into detailed deliverables independently. We seek a highly motivated individual capable of taking ownership and delivering results without constant supervision. They must demonstrate excellent interpersonal skills and executive presence, effectively communicating the vision and product to both internal stakeholders and external clients. We seek a highly skilled individual – someone who is technically proficient, can architect a new platform, is an innovative problem solver, and work collaboratively with partners.

Responsibilities:

  • Lead the partnership with Unified Directory: Define a compelling roadmap that allows the integration of two critical platforms for identity at Visa, Identity Graph and Unified Directory. 
  • Develop the long-term vision for Identity Graph and set the roadmap to fulfill that vision.
  • Articulate the vision in a way that resonates with diverse audiences, fostering a shared sense of purpose and direction through servant leadership. 
  • Work with data governance, legal & privacy teams to get approvals for new data sources in each market for the use cases.
  • Work with stakeholders across various geographical regions, Visa product teams, and functions (e.g. design, legal) to define requirements and prioritize features
  • Manage and coordinate technology development and integration with internal engineering teams and external partners/vendors
  • Explore new emerging technologies for graph algorithms that could be relevant for the product 
  • Partner with data science teams to build assurance levels and identity resolution algorithms 
  • Collaborate with fellow product managers to develop business case and revenue forecasts for your product
  • Understand the industry landscape, competitors, regulatory requirements that impact your product

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$140000 / YEARLY (est.)
min
max
$120000K
$160000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr. Product Manager, Identity Graph, Visa

Are you ready to take charge as a Sr. Product Manager for Identity Graph at Visa in Ashburn? In this exciting role, you'll dive into the world of identity, authorization, and fraud data, helping to shape a revolutionary platform that enhances the experience for both merchants and partners. Your mission will be to oversee the integration of our Identity Graph with Unified Directory, working diligently to create a seamless and secure customer experience. This means you'll be at the helm of a service that impacts nearly every Visa cardholder, positioning Visa as a leading digital payment method. We’re looking for someone who can transform high-level objectives into actionable strategies, guiding product management and strategy with minimal supervision. This position requires exceptional communication skills, as you’ll need to convey the product vision both internally to stakeholders and externally to clients. You'll work with data governance and legal teams to ensure compliance while managing a talented team of engineers and partners to bring innovative ideas to life. If you thrive in a fast-paced environment and can architect a cutting-edge platform while collaborating effectively with diverse teams, this might just be the opportunity for you. Join us to make a meaningful impact within Visa and redefine the landscape of digital payments!

Frequently Asked Questions (FAQs) for Sr. Product Manager, Identity Graph Role at Visa
What are the key responsibilities of a Sr. Product Manager, Identity Graph at Visa?

As a Sr. Product Manager for Identity Graph at Visa, you will spearhead the integration of the Identity Graph with Unified Directory, develop a long-term vision for the product, and communicate that vision effectively to diverse stakeholders. Managing technology development and partnerships is critical, as will be your collaboration with data governance, legal, and privacy teams to ensure all new data sources meet the required approvals. You'll also explore innovative technologies for graph algorithms that could enhance the product.

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What qualifications are required for the Sr. Product Manager, Identity Graph position at Visa?

To succeed as a Sr. Product Manager for Identity Graph at Visa, candidates should possess extensive experience in digital payments and product scaling. A strong technical background is essential to architecting a new platform effectively. Interpersonal skills and the ability to communicate a complex vision to both internal and external audiences are crucial. Familiarity with the regulatory landscape and data governance will also enhance your effectiveness in this role.

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How does the Sr. Product Manager, Identity Graph role contribute to Visa's goals?

This role is instrumental in establishing Visa as a leader in digital payments by integrating critical identity systems. By managing the Identity Graph, the Sr. Product Manager can enhance authorization rates and create a secure, efficient ecosystem for users. This strategic position allows for direct influence on the company's innovation trajectory, supporting key products that improve customer experiences across the board.

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What skills are essential for the Sr. Product Manager, Identity Graph role at Visa?

The ideal candidate for the Sr. Product Manager, Identity Graph at Visa should have strong leadership skills combined with a deep understanding of technology integration and product management. Excellent problem-solving abilities, a knack for fostering collaboration, and an innovative mindset are crucial. Moreover, technical proficiency in data analysis and machine learning will enable effective partnership with data science teams, enhancing the product's identity resolution capabilities.

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What does the career progression look like for someone in the Sr. Product Manager role at Visa?

A Sr. Product Manager for Identity Graph at Visa can expect exciting career growth opportunities, potentially advancing to higher leadership roles within the company's product management structure. As you successfully develop and launch critical products, you'll gain visibility within Visa, possibly moving into senior executive positions that involve broader strategic initiatives.

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Common Interview Questions for Sr. Product Manager, Identity Graph
How would you define the vision for the Identity Graph platform at Visa?

To answer this effectively, articulate a clear and compelling vision that aligns with Visa's goals. Discuss how this vision enhances user experience while signaling innovation through secure handling of identity data. Use examples like improving authorization rates or addressing fraud detection to make your point resonate.

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Can you describe a time you led a complex project involving multiple stakeholders?

For this question, choose an experience where you successfully managed a complex initiative. Highlight your approach to stakeholder management, communication, and project execution. Emphasize how you navigated challenges and ensured alignment across teams to meet project goals.

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What strategies would you use to prioritize features for the Identity Graph?

Discuss the importance of stakeholder input and market research in your feature prioritization process. Mention techniques like the MoSCoW method or story mapping to systematically evaluate and prioritize features based on user impact, business value, and technical feasibility.

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How do you stay updated with emerging technologies relevant to product management?

Explain your approach to continuous learning, such as attending industry conferences, connecting with thought leaders, and following tech publications. Highlight specific areas of focus, like graph algorithms, and how you plan to integrate insights into product development.

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What key metrics would you use to assess the success of the Identity Graph product?

Detail essential metrics like user engagement, authorization rates, customer satisfaction scores, and revenue impact. Discuss how monitoring these metrics allows you to iterate on product features effectively and ensure alignment with Visa’s strategic goals.

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How would you handle resistance from a team member regarding a product decision?

Highlight the importance of active listening and empathy in your approach. Explain how you would validate their concerns and work collaboratively to address them, ensuring that you bring the focus back to the project's overall vision and goals.

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Can you explain a complex technical concept in simple terms?

To address this, choose a technical concept relevant to the Identity Graph, such as how data analytics enhance fraud detection. Break it down for clarity using analogies or simple language, showcasing your ability to communicate effectively with diverse audiences.

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What is your experience with compliance and regulatory requirements related to data management?

Discuss your familiarity with data governance frameworks and the importance of privacy protection laws. Provide specific examples of how you have navigated these requirements in previous roles, ensuring compliance while driving product innovation.

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Why do you want to work at Visa as a Sr. Product Manager?

Share your passion for digital payments and how Visa’s innovative approach aligns with your career aspirations. Emphasize your excitement for the opportunity to contribute to a leading product while impacting a vast user base positively.

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Describe a challenging product decision you faced and how you reached a conclusion.

Choose a specific instance where you faced a difficult decision. Discuss your analytical process, how you gathered input from various sources, and the factors that ultimately informed your decision. Reflect on the outcome and what you learned from the experience.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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