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Sr. Product Manager, Identity Graph - job 18 of 21

Visa and its subsidiaries maintain Identity, Authorization, and Fraud data across multiple systems developed and acquired over time. These comprehensive datasets, when effectively analyzed using Machine Learning/Artificial Intelligence, will yield network-agnostic tools to enhance authorization rates for our merchants and partners within the ecosystem. The Identity Graph consolidates these internal datasets along with relevant external data to construct a holistic 360-degree view of all individuals interacting with the ecosystem, thus enabling various use cases in identity-enabled fraud detection. 
In this role, you will be responsible for managing a core Visa platform focused on innovation and technological progress. You will oversee the integration of Identity Graph with Unified Directory, ensuring security and seamless customer experience across various use cases and credential types. The platform service you will manage touches nearly every Visa cardholder and client, supporting many other core services internally. This role is crucial in positioning Visa as the leading digital payment method in all environments. Drawing on your extensive experience in digital payments and product scaling, you will guide strategy and product management. This position reports to Visa’s Senior Director, Identity Solutions.
The ideal candidate will operate with minimal guidance in a fast-paced and ambiguous work environment, translating high-level directives into detailed deliverables independently. We seek a highly motivated individual capable of taking ownership and delivering results without constant supervision. They must demonstrate excellent interpersonal skills and executive presence, effectively communicating the vision and product to both internal stakeholders and external clients. We seek a highly skilled individual – someone who is technically proficient, can architect a new platform, is an innovative problem solver, and work collaboratively with partners.

Responsibilities:

  • Lead the partnership with Unified Directory: Define a compelling roadmap that allows the integration of two critical platforms for identity at Visa, Identity Graph and Unified Directory. 
  • Develop the long-term vision for Identity Graph and set the roadmap to fulfill that vision.
  • Articulate the vision in a way that resonates with diverse audiences, fostering a shared sense of purpose and direction through servant leadership. 
  • Work with data governance, legal & privacy teams to get approvals for new data sources in each market for the use cases.
  • Work with stakeholders across various geographical regions, Visa product teams, and functions (e.g. design, legal) to define requirements and prioritize features
  • Manage and coordinate technology development and integration with internal engineering teams and external partners/vendors
  • Explore new emerging technologies for graph algorithms that could be relevant for the product 
  • Partner with data science teams to build assurance levels and identity resolution algorithms 
  • Collaborate with fellow product managers to develop business case and revenue forecasts for your product
  • Understand the industry landscape, competitors, regulatory requirements that impact your product

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$135000 / YEARLY (est.)
min
max
$120000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr. Product Manager, Identity Graph, Visa

Are you ready to take the reins as the Sr. Product Manager of Identity Graph at Visa in Ashburn? In this exciting role, you'll dive deep into the world of identity, authorization, and fraud data, managing a core platform that impacts nearly every Visa cardholder and client. Your mission will be to harness the power of Machine Learning and Artificial Intelligence to analyze comprehensive datasets, creating network-agnostic tools that enhance authorization rates. You’ll be responsible for overseeing the integration of Identity Graph with Unified Directory, ensuring that users enjoy a secure and seamless experience across various credential types. As a guiding force in the team, you’ll lead the development of a compelling roadmap that aligns the Identity Graph with Visa’s strategic vision. Leveraging your extensive background in digital payments, you’ll articulate innovative solutions to stakeholders and collaborate with data science teams for robust identity resolution algorithms. This hybrid position allows for flexibility, while also engaging in a fast-paced environment where you’ll make impactful decisions with minimal oversight. If you're a proactive, problem-solving technical leader with a passion for driving change in the digital payment landscape, we want to hear from you. Join us in shaping the future of transactions and making Visa the go-to payment method worldwide!

Frequently Asked Questions (FAQs) for Sr. Product Manager, Identity Graph Role at Visa
What are the key responsibilities of the Sr. Product Manager, Identity Graph at Visa?

As the Sr. Product Manager for Identity Graph at Visa, your key responsibilities will include leading the integration with Unified Directory, developing a long-term vision for the Identity Graph, and articulating this vision to diverse audiences. You will collaborate with various teams to define requirements, manage technology development, and explore emerging technologies relevant to your product. You’ll also engage with data governance and legal teams to get approvals for new data sources, ensuring that your platform meets regulatory standards.

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What kind of experience is required for the Sr. Product Manager position at Visa?

To excel as a Sr. Product Manager, Identity Graph at Visa, you should possess extensive experience in digital payments and product management. It's essential to have a strong technical background, demonstrating proficiency in architecting platforms. The ideal candidate will be an innovative problem-solver who can operate with minimal guidance, has exceptional communication skills, and can effectively engage with both internal stakeholders and external clients to achieve shared goals.

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How does the Identity Graph contribute to Visa's objectives?

The Identity Graph plays a critical role in advancing Visa’s objectives by consolidating internal datasets and integrating them with external data sources. This holistic approach helps in generating a 360-degree view of individuals interacting with Visa's ecosystem, thereby enhancing fraud detection capabilities. By ensuring seamless experiences for users across various use cases, you will help position Visa as the leading digital payment method globally.

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What qualities make a successful Sr. Product Manager, Identity Graph at Visa?

A successful Sr. Product Manager for Identity Graph at Visa should be highly motivated, possess excellent interpersonal skills, and demonstrate executive presence. You need to be technically proficient and capable of taking ownership of complex projects. The ability to communicate the product vision to diverse audiences and to work collaboratively across teams is also crucial in driving success for your initiatives.

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What type of work environment can a Sr. Product Manager expect at Visa?

At Visa, a Sr. Product Manager can expect a dynamic and fast-paced work environment that encourages innovation and collaboration. As this is a hybrid position, you will have the flexibility to work remotely while also engaging with your team in the office. You’ll need to be adaptable and capable of navigating ambiguity, as you translate high-level strategies into actionable plans and deliverables.

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Common Interview Questions for Sr. Product Manager, Identity Graph
Can you describe your experience with digital payments and how it relates to the Sr. Product Manager role at Visa?

In your response, emphasize your previous roles in digital payments, focusing on specific projects where you led product management initiatives. Highlight how your experience aligns with Visa's goals, particularly in enhancing user experience and fraud detection through innovative technologies.

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How would you approach integrating the Identity Graph with the Unified Directory?

Explain your strategy for developing a compelling roadmap for both platforms, ensuring you consider technical requirements, stakeholder needs, and timelines. Discuss how you'd facilitate cross-functional collaboration and alignment to ensure a smooth integration process.

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What metrics would you use to measure the success of the Identity Graph platform?

Discuss key performance indicators (KPIs) important to Visa’s objectives, such as user engagement, fraud detection rates, and authorization improvement statistics. Explain how tracking these metrics can inform your decision-making and enhance the platform’s functionality.

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Describe a time you took ownership of a project with minimal guidance.

Share a specific example demonstrating your initiative, illustrating how you identified a challenge or opportunity and executed a successful solution. Highlight your ability to independently drive results and how it contributes to your fit for the role at Visa.

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How do you prioritize features when developing a product roadmap?

Outline your prioritization process, explaining how you incorporate stakeholder feedback, technical feasibility, and strategic alignment with Visa’s objectives. Demonstrate your approach to balancing immediate needs with long-term goals.

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What innovative technologies do you believe could enhance the Identity Graph platform?

Share your thoughts on emerging technologies relevant to graph algorithms, identity verification, and data analytics. Discuss any relevant experience you have implementing such technologies and their potential benefits for Visa.

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How do you ensure compliance with legal and regulatory requirements during product development?

Explain your understanding of legal and regulatory frameworks, and how you would engage with data governance and legal teams throughout the product lifecycle. Highlight your experience in managing compliance processes and ensuring product integrity.

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Can you provide an example of a project where you used data science to drive product decisions?

Discuss a specific project where data science informed your decision-making. Emphasize the collaborative approach you took with data scientists and how their insights led to actionable changes in the product strategy.

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What challenges do you anticipate in managing the Identity Graph product and how would you address them?

Identify potential challenges such as market competition or technological shifts, and outline your proactive strategies for addressing them. Talk about maintaining flexibility and adapting to feedback to meet Visa's evolving needs.

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How would you foster a shared sense of purpose among diverse stakeholders?

Discuss techniques like effective communication, regular updates, and collaborative workshops that you would use to align all stakeholders with the product vision. Illustrate how creating a unified direction can drive project success at Visa.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

11607 jobs
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Full-time, hybrid
DATE POSTED
April 3, 2025

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