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Visa is seeking a dynamic and motivated Staff Software Engineer to join our Post-Purchase Solutions platform within the Value Added Services PD Organization. As a key member of our team, you will play an integral role in helping merchants proactively mitigate and resolve disputes, enhancing the efficiency of their transaction management systems.

In this role, you will be responsible for developing innovative solutions to prevent disputes, quickly resolve issues when they arise, and help merchants defend against chargebacks. You will also work with advanced AI/ML technologies to deliver predictive insights and recommendation systems that drive smarter decision-making for merchants.

Essential Functions:

Platform Development: Develop and maintain scalable, high-performance software for the Post-Purchase Solutions platform, supporting four key products.
Dispute Management: Build solutions to help merchants prevent disputes, quickly resolve them, and provide defense strategies against chargebacks, with an emphasis on proactive dispute resolution.
AI/ML Integration: Contribute to the development of AI/ML features such as predictive scoring for dispute probability and merchant success, as well as AI-driven workflow management for dispute resolution.
Collaboration & Leadership: Work closely with cross-functional teams, including product managers, data scientists, and engineers, to build new products, enhance existing offerings, and support the growth of the platform.
Agile Methodology: Work in an Agile environment following SAFe methodology and Scrum framework, participating in two-week sprints with a globally distributed team.
Shared Services: Contribute to the development of underlying shared services such as user management, workflow management, and onboarding.
Continuous Improvement: Drive improvements in code quality, performance, and scalability, ensuring alignment with Visa’s best practices and SDLC standards.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

NOTE: This role does not support relocation

Average salary estimate

$125000 / YEARLY (est.)

min

max

$100000K

$150000K

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What You Should Know About Staff Software Engineer, Visa

Join Visa as a Staff Software Engineer in Austin, where you'll be at the forefront of developing cutting-edge solutions within our Post-Purchase Solutions platform. In this role, you'll have an incredible opportunity to help merchants navigate and mitigate disputes effectively, enhancing their transaction management systems. Your expertise will contribute significantly to building innovative solutions that not only prevent disputes but also provide quick resolutions when challenges arise. You'll leverage advanced AI and ML technologies, delivering powerful insights and recommendation systems that empower merchants to make smarter decisions. With a focus on platform development, you'll be responsible for maintaining high-performance software that supports four key products while emphasizing proactive dispute resolution strategies. Collaboration is key; you'll work closely with product managers, data scientists, and fellow engineers. Utilizing Agile methodologies like SAFe and Scrum, you’ll engage in two-week sprints, driving continuous improvements in code quality and platform performance. Plus, you’ll enjoy the flexibility of a hybrid work environment, balancing time between the office and remote work to suit your lifestyle. If you're ready to take on the challenge of elevating merchant transaction management and enhancing dispute resolution techniques, Visa is eager to welcome you to the team!

Frequently Asked Questions (FAQs) for Staff Software Engineer Role at Visa

What are the key responsibilities of a Staff Software Engineer at Visa?

As a Staff Software Engineer at Visa, your key responsibilities will include developing and maintaining scalable, high-performance software for the Post-Purchase Solutions platform, focusing on proactive dispute resolution solutions. You'll collaborate with cross-functional teams and leverage AI/ML technologies to enhance merchant capabilities and support efficient transaction management.