Technical Program Manager - job 6 of 22

As a Technical Program Manager at Visa U.S.A. Inc., the primary responsibilities include managing large-scale, high-visibility strategic technology initiatives. You'll work on program management, technical integration, and ensuring cross-functional execution. Your role involves driving key program activities, managing risks, supporting decision-making for executive management, and overseeing budgets and schedules to ensure initiatives are delivered on time and within scope.

To qualify for the Technical Program Manager position at Visa U.S.A. Inc., candidates should possess a Bachelor's degree in Computer Science, Computer Engineering, or a related field, along with five years of progressive experience in technology-related roles. Alternatively, a Master's degree in the relevant fields along with two years of experience will also be accepted, ensuring you have the necessary expertise to manage complex technology programs.

A successful Technical Program Manager at Visa U.S.A. Inc. should possess strong program management skills, including the ability to manage multiple projects concurrently, track progress, and mitigate risks effectively. Additionally, excellent communication and collaboration skills are essential for working with cross-functional teams and stakeholders. Technical integration and a solid understanding of technology initiatives will also help ensure successful execution.

Yes, the Technical Program Manager role at Visa U.S.A. Inc. allows for partial telecommuting options. While the position primarily reports to the Austin, TX office, there is flexibility to work from home, enabling you to maintain a balance between your personal and professional life while actively contributing to our technology initiatives.

At Visa U.S.A. Inc., there are significant opportunities for career advancement for Technical Program Managers. As you successfully manage initiatives and demonstrate expertise, you may have the chance to take on more leading roles or specialize in high-impact areas such as global expansion, workforce transformation, or mergers and acquisitions integration, ultimately shaping strategic decisions within the organization.

To manage multiple projects effectively, it’s vital to prioritize tasks based on project timelines and resource availability. Utilizing project management tools can help in tracking progress and aligning team efforts. Regular communication with stakeholders ensures that everyone is informed and allows for the quick identification of challenges, enabling timely resolutions.

It's essential to have a solid framework for risk management. When faced with significant risks, I assess their potential impact and develop a mitigation strategy. By communicating transparently with the team and stakeholders, we can collaboratively find solutions, ensuring that the project stays on track while also learning from the experience to improve future risk management.

Cross-functional collaboration is crucial for success. By fostering open communication and building relationships across different teams, I ensure that everyone is aligned toward a common goal. Collaboration helps in identifying and addressing challenges early on, leveraging the diverse expertise within the team to create innovative solutions.

To keep a technology initiative on budget and schedule, I employ rigorous budgeting and scheduling practices. Regular reviews and tracking against forecasts allow me to identify variances early. Communicating any potential delays or budget overruns with stakeholders promptly gives us the opportunity to adjust plans as needed to stay on track.

I prepare concise and informative updates that provide relevant data and insights on project status, risks, and financial performance. Visual tools like dashboards and reports help distill complex information, allowing executives to grasp key insights quickly and make informed decisions that guide the project’s direction.

In a successful project I managed, I initiated by clearly defining objectives and project scope, engaging stakeholders from the start. By developing a detailed project plan, I coordinated all activities, adapted to changes, and motivated the team to stay focused on deliverables. The project's completion met our strategic goals, thanks to effective management and collaboration.

Tracking progress on long-term initiatives involves setting key performance indicators (KPIs) aligned with our strategic objectives. I utilize project management software for real-time updates and reporting. Regular meetings with team leads ensure that we stay on course, and progress reports to stakeholders keep everyone informed of our achievements towards milestones.

I have substantial experience applying Agile methodologies in technology projects. I advocate for iterative and incremental development, allowing for flexibility and rapid responses to changes. By promoting collaboration between functional teams, we focus on delivering value early and continuously refining our processes based on team inputs and customer feedback.

During M&A integration, I prioritize understanding both companies' cultures and technologies. A well-structured integration plan addressing potential challenges is crucial. Engaging stakeholders from both sides fosters collaboration and facilitates knowledge transfer, ultimately achieving a smoother transition while retaining key operational efficiencies.

I find project management tools like JIRA and Trello invaluable for tracking tasks and managing workflows. Additionally, collaboration tools such as Slack and Microsoft Teams enhance communication across departments. Data visualization software like Tableau is also essential for reporting progress and performance metrics to stakeholders in an easily digestible format.