Technical Program Manager - Cybersecurity - job 6 of 20

As a Technical Program Manager in Cybersecurity at Visa, your main responsibilities will include planning and implementing complex cross-functional projects, leading high-performance teams, tracking project risks, and ensuring compliance with Visa's Project Management Methodology. You will also be tasked with overseeing the Front Door intake process for new project requests and maintaining detailed records of project financials, schedules, and issues.

To be considered for the Technical Program Manager position at Visa, candidates typically need a background in project management, strong technical skills, and experience leading cross-functional teams. Familiarity with cybersecurity concepts is beneficial. Additionally, candidates should be able to work independently, exercise good judgment, and maintain meticulous project documentation.

The Technical Program Manager role at Visa is a hybrid position, which means you can alternate between remote work and working from the office. Employees in this role are expected to work in the office 2-3 days a week, depending on business needs as determined by leadership.

Visa supports its Technical Program Managers by fostering a collaborative work environment, providing access to comprehensive resources, and encouraging ongoing professional development. The role also allows for independence and judgment, enabling program managers to effectively navigate and resolve project challenges.

At Visa, a Technical Program Manager can expect various growth opportunities through exposure to high-impact projects, collaborative leadership, and the opportunity to develop expertise in cybersecurity. Additionally, Visa's commitment to employee development and career progression means you can advance your career in a supportive environment.

In answering this question, highlight your organizational skills and ability to assess project impacts. Describe your approach to gathering input from stakeholders and how you utilize project management tools to make informed prioritization decisions.

When responding to this question, narrate a specific example demonstrating your problem-solving abilities. Explain the steps you took to resolve the issue, the impact of your solution, and what you learned from the experience.

Share your strategies for fostering clear communication, such as regular updates, collaborative tools, and scheduled check-ins. Emphasize the importance of transparency and how it contributes to project success.

Discuss specific quantitative and qualitative metrics you monitor, such as project timelines, budgets, stakeholder satisfaction, and risk management. Relate them back to how they align with Visa’s objectives.

In your answer, provide details about how you've applied Agile principles in previous projects, focusing on collaboration, adaptability, and iterative progress. Mention any relevant certifications if applicable.

Illustrate your conflict resolution skills by discussing a particular instance where you successfully mediated a disagreement. Emphasize the importance of understanding different perspectives and fostering collaboration.

Explain your systematic approach to identifying, assessing, and mitigating risks throughout the project lifecycle. Provide an example where proactive risk management benefitted your project.

Discuss your strategies for engagement, such as regular communication, involving stakeholders in decision making, and keeping them updated on progress and challenges to maintain support.

Outline essential strengths like leadership, communication, technical acumen, problem-solving abilities, and project management skills. Relate them back to how these competencies positively impact project outcomes at Visa.

Describe your process for collecting and implementing feedback from team members and stakeholders. Emphasize the importance of continuous improvement and your adaptability in using feedback to refine processes.