Technical Program Manager - Cybersecurity - job 3 of 20

As a Technical Program Manager at Visa, your primary responsibilities include end-to-end planning and implementation of complex cross-functional Cybersecurity projects. You'll be accountable for assembling high-performance teams, managing project execution, mitigating risks, and ensuring compliance with Visa’s Project Management Methodology.

To become a Technical Program Manager at Visa, candidates typically need a strong background in project management, particularly in cybersecurity. Familiarity with managing cross-functional teams, experience with project financials, and a proven ability to effectively communicate with stakeholders are key qualifications for this role.

For the Technical Program Manager role at Visa, the hybrid work model allows flexibility as employees alternate between remote and office environments. Generally, employees are expected to work in the office 2-3 days a week, determined by leadership and project needs, emphasizing a collaborative and adaptive approach.

Essential skills for a Technical Program Manager at Visa include strong leadership and communication abilities, expertise in risk management, project financial tracking, and the ability to navigate complex organizational structures. A focus on process and a passion for Cybersecurity is also crucial to thrive in this role.

A day in the life of a Technical Program Manager at Visa involves leading cross-functional team meetings, updating project plans, assessing risks, and working closely with stakeholders to ensure project objectives are met. It requires quick problem-solving, strategic planning, and ongoing communication with your team and other departments.

When planning and executing projects, I prioritize creating a detailed project plan that outlines tasks, milestones, and resources. I ensure regular check-ins with the team to track progress and address any risks. Open communication fosters a collaborative environment crucial for the project's success.

My experience with cross-functional teams includes assembling diverse groups with various skill sets to tackle complex projects. I focus on encouraging collaboration and leveraging each team member's strengths, ensuring everyone is aligned with project goals and timelines.

To mitigate project risks, I employ proactive risk identification techniques at the project's onset. I regularly assess the project landscape, maintain an updated risk register, and develop contingency plans to address potential issues before they escalate.

Ensuring compliance with project management methodologies involves educating my team on best practices and continuously reviewing our processes against established guidelines. Regular feedback and check-ins are crucial to maintaining consistency throughout the project lifecycle.

When conflicts arise within a project team, I address them quickly by facilitating open discussions. Encouraging team members to express their views helps clarify misunderstandings and allows me to mediate solutions that align with the project objectives.

To manage my time effectively during a project, I prioritize tasks based on urgency and importance. I utilize project management tools to keep track of deadlines, and I set regular checkpoints to review progress and adjust priorities as needed.

In a challenging project involving multiple stakeholders, I faced communication issues which impacted timelines. I organized a series of alignment meetings to bring everyone together, clarified roles and expectations, and ultimately drove the project to successful completion.

My approach to stakeholder management involves identifying key stakeholders early and understanding their needs and expectations. I establish regular communication channels and provide updates to ensure they remain informed and engaged throughout the project.

To track and report project progress, I utilize project management tools that allow for real-time updates. I maintain detailed documentation of milestones and regularly communicate status reports to stakeholders, ensuring transparency throughout the project lifecycle.

Flexibility plays a critical role in my work as a Technical Program Manager, especially in adapting to changing project requirements or unforeseen challenges. Being adaptable allows me to pivot strategies, realign team priorities, and maintain project momentum.