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Director, Learning and Development

Position Summary...

The Director, Learning and Development will oversee the Leadership Development space for Walmart – the World’s #1 retailer. This role will help to shape and execute the Leadership Development strategy to ensure that leaders have the skills that need to be successful not only today but into the future as well.  This is an extremely exciting time in the Leadership Development space, combining the solid momentum achieved by current programs and the potential being offered by emerging technology to provide development programs that are truly game changing.

What you'll do...

The ideal candidate will have:

  • 10+ years of experience in large-scale Leadership Development programs

  • Solid background in Learning & Development with a deep understanding of adult learning theory and frameworks

  • Proven ability to work with stakeholders at the very highest levels

  • Capacity to organize multiple initiatives, workstreams and timelines

  • Ability to gather, analyze and summarize program data in a meaningful way to show program status and impact

  • A deep work ethic, and a natural fit with the Walmart culture

What you’ll do…

  • Develops training development strategies by evaluating business needs and desired outcomes serving as a learning and development subject matter expert evaluating the business impact of different training practices overseeing the testing of different training approaches and evaluating the results providing guidance and direction regarding training methods Academy processes and data management processes leading relationships with key business partners to ensure roles and responsibilities are understood and ensuring training feedback is reviewed and incorporated into future plans and strategies

  • Oversees the strategy for the development of digital and physical training material by ensuring the development of solutions for implementation issues overseeing and ensuring postediting and formatting of content according to delivery limitations driving brand consistency and best practices understanding and determining various media formats and delivery options and overseeing and ensuring the cross training of team members on various techniques

  • Drives the management of assigned training projects by overseeing the development and execution of capacity planning overseeing the creation of business and systems documents acting as a subject matter expert for issues related to techniques for training content development and delivery
    driving recommendations on digital training asset opportunities addressing and providing solutions for project changes and issues and updating executive leadership on projects

  • Oversees associate development by mentoring and teaching team members assigning and overseeing tasks and reviewing and approving recommended solutions

  • Directs the development of training programs performance support tools and resources by overseeing the research of learner needs learning environments knowledge gaps and behavioral changes in conjunction with other areas of learning and development creating blended learning
    options analyzing needs analysis evaluating current learning solutions developing adaptation methods for course content to meet training education and development needs developing and recommending process standards and best practices to drive consistency across the company
    influencing leadership and gaining buy-in to implement training programs and ensuring alignment with technology and business support infrastructure

  • Provides overall direction by analyzing business objectives and customer needs developing communicating building support for and implementing business strategies plans and practices analyzing costs and forecasts and incorporating them into business plans determining and supporting resource requirements evaluating operational processes measuring outcomes to ensure desired results identifying and capitalizing on improvement opportunities promoting a customer environment and demonstrating adaptability and sponsoring continuous learning

  • Develops and implements strategies to attract and maintain a highly skilled and engaged workforce by diagnosing capability gaps recruiting selecting and developing talent supporting mentorship workforce development and succession planning and leveraging the capabilities of new and
    existing talent

  • Cultivates an environment where associates respect and adhere to company standards of integrity and ethics by integrating these values into all programs and practices developing consequences for violations or noncompliance and supporting the Open Door Policy: Develops and leverages internal and external partnerships and networks to maximize the achievement of business goals by sponsoring and leading key community outreach and involvement initiatives engaging key stakeholders in the development execution and evaluation of appropriate
    business plans and initiatives and supporting associate efforts in these areas

What you’ll bring…
Respect the individual: Builds high performing teams seeks and embraces differences in people cultures ideas and experiences creates a workplace where all associates feel seen supported and connected through culture of belonging so associates thrive and perform drives a positive associate and customer member experience for all

Respect the individual: Creates a discipline and focus around developing talent through feedback coaching mentoring and developmental opportunities builds the talent pipeline fosters an environment allowing everyone to bring their best selves to work empowers associates and partners to act in the best interest of the customer and company and regularly recognizes others contributions and accomplishments supports strategies and drives initiatives that attract and retain the best talent

Respect the individual: Builds strong and trusting relationships with team members and business partners works collaboratively and cross functionally to achieve objectives and communicates and listens attentively with energy and positivity to motivate influence and inspire commitment and action

Act with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values and leads by example to foster our Walmart’s goal of becoming a regenerative company by taking action to advance opportunity sustainability community and integrity e.g. creating fair opportunities for associates and suppliers driving local giving efforts

Act with Integrity: Ensures that teams follow the law our code of conduct and company policies promotes an environment where associates feel comfortable sharing concerns and models our culture of nonretaliation listens to concerns raised by associates and takes action and enables others to do the same holds self and teams accountable for achieving results in a way that is consistent with our values

Act with Integrity: Acts as an altruistic servant leader and is consistently humble self-aware

Serve our Customers and members Delivers expected business results while putting the customer member first and consistently applying an omni merchant mindset and acting with an Every Day Low-cost mindset to drive value and Every Day Low Prices for customers members

Serve our Customers and members Adopts a holistic perspective that considers data analytics customer member insights and different parts of the business when making plans and implementing strategies

Strive for Excellence: Consistently raises the bar and seeks to improve demonstrates curiosity and a growth mindset seeks feedback asks thoughtful questions and fosters an environment that supports learning innovation learning from mistakes and intelligent risk-taking and exhibits resilience in the face of setbacks

Strive for Excellence: Drives continuous improvements supervises the adoption of new technology and supports digital disruption in line with Walmart’s business model

Benefits and Perks:    

Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.    

Equal Opportunity Employer 

Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people. 

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices.

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart.

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The annual salary range for this position is $110,000.00-$220,000.00

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include:

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- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications
Bachelor’s degree in Business, Human Resources, Communications, Education, or related field and 5 years’ experience in adult learning, training
content development, or related area OR 7 years’ experience in adult learning, training content development, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Leading a cross-functional team, Project Management, Supervisory

Masters: Human Resources, Masters: Learning and Development

Project Management - Project Management Professional - Certification, Six Sigma - Certification

Primary Location...

2403 Se J St, Bentonville, AR 72716, United States of America
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What You Should Know About Director, Learning and Development, Walmart

The Director, Learning and Development at Walmart in Bentonville, AR, is a pivotal role entrusted with shaping the Leadership Development strategy for the world’s leading retailer. This exciting position revolves around ensuring that our leaders are equipped with the necessary skills to thrive in the present and future landscapes. The ideal candidate will possess over ten years of experience in large-scale Leadership Development initiatives and a comprehensive understanding of adult learning theories. You will be responsible for overseeing the development of innovative training strategies that align with both business needs and desired outcomes. By leveraging advanced technology, you will create transforming development programs, ensuring that feedback is gathered and analyzed to refine future strategies. Your expertise will allow you to mentor and support team members in achieving excellence while nurturing a culture of continuous learning throughout the organization. You’ll engage with senior stakeholders, manage various training projects efficiently, and direct the creation of training programs that not only meet current skills gaps but also anticipate future requirements. The Director role emphasizes the importance of building strong relationships, acting with integrity, and prioritizing our customers and associates. You will play a crucial part in fostering a respectful and inclusive workplace, creating opportunities for everyone to excel while continuously seeking avenues for growth and improvement. Ultimately, this role is about leading an inspiring team to support Walmart's mission of helping people live better lives.

Frequently Asked Questions (FAQs) for Director, Learning and Development Role at Walmart
What are the key responsibilities of the Director, Learning and Development at Walmart?

The Director, Learning and Development at Walmart plays a critical role in shaping leadership strategies, developing training programs, managing project timelines, and mentoring team members to drive performance. This includes analyzing data to assess training impact and ensuring that learning solutions meet both current and future needs of the organization.

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What qualifications are needed for the Director, Learning and Development position at Walmart?

To be considered for the Director, Learning and Development role at Walmart, candidates should possess a Bachelor’s degree in a related field, along with five years of experience in adult learning or training content development. Alternatively, seven years of relevant experience may suffice. A deep understanding of adult learning theory, project management skills, and strong leadership capabilities are also essential.

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How does Walmart ensure the effectiveness of its Leadership Development programs?

Walmart emphasizes the development of effective Leadership Development programs by gathering and analyzing feedback, evaluating the impact of training practices, and continually refining strategies to align with business goals. The goal is to create programs that are engaging, relevant, and impactful for the leaders within the organization.

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What kind of team will the Director, Learning and Development work with at Walmart?

The Director, Learning and Development will lead a high-performing team of learning professionals, collaborating with stakeholders across various departments. This involves building strong relationships, fostering a culture of trust, and mentoring team members to achieve their highest potential while supporting Walmart's overarching mission.

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What benefits does Walmart offer new hires in the Director, Learning and Development role?

In addition to competitive salaries, new hires in the Director, Learning and Development role at Walmart can expect a comprehensive benefits package including health coverage, a 401(k) match, performance-based bonuses, paid parental leave, and opportunities for continued education and development, such as tuition reimbursement through the Live Better U program.

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Common Interview Questions for Director, Learning and Development
Can you describe your experience in developing Leadership Development programs?

When answering this question, focus on specific programs you've developed or managed. Highlight your approach to evaluating business needs, designing curricula, and measuring the impact of your training initiatives. Use metrics and examples to demonstrate the effectiveness of your programs.

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How do you ensure your training programs are aligned with business objectives?

Discuss your method for collaborating with business stakeholders to identify objectives and outcomes. Mention using data analytics to measure the effectiveness of training solutions and adapting programs as needed to align with evolving business strategies.

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Tell me about a time when you had to manage multiple training initiatives simultaneously.

Provide a specific example that illustrates your project management skills and organizational abilities. Talk about how you prioritized tasks, communicated with your team, and ensured that all initiatives were delivered on time and met quality standards.

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How do you incorporate feedback into your training programs?

Emphasize the importance of feedback in your development process. Share examples of how you've gathered input from participants and adjusted programs accordingly. This highlights your commitment to continuous improvement and responsiveness to learner needs.

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What role does technology play in your training strategy?

Discuss your experience utilizing various technologies in training delivery, such as e-learning platforms, virtual classrooms, and other digital tools. Highlight how technology has improved program engagement and accessibility for learners.

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How do you foster a culture of continuous learning in your team?

Share your techniques for encouraging professional development among team members. This can include mentoring, regular feedback sessions, providing resources for skill enhancement, or creating opportunities for cross-training within the organization.

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What metrics do you use to evaluate the success of training programs?

Identify specific metrics you’ve successfully employed in past roles, such as completion rates, learner satisfaction scores, or business impact measures. Discuss how you analyze this data to inform future training strategies.

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How would you handle resistance to training initiatives from leadership?

Explain your approach to stakeholder engagement, including how you would listen to concerns, present data-driven justifications for the initiative, and adapt programs to gain buy-in. Emphasize your collaborative approach to overcoming resistance.

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Can you give an example of a successful mentoring or coaching relationship you've established?

Describe a specific coaching or mentoring relationship, outlining goals, strategies used, and the impact on the individual's growth. This will illustrate your commitment to developing talent within the organization.

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What strategies do you use to keep your training materials up to date?

Discuss your ongoing processes for content review, stakeholder engagement for relevance, and incorporating new learning trends into your materials. Highlight your proactive approach to ensuring that the training remains fresh and applicable.

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DATE POSTED
April 11, 2025

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