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Senior UX Designer - Sr Design Program Manager, Design Systems - job 1 of 8

Position Summary...What you'll do...About the TeamJoin our award-winning design team and help us shape the future of retail. Our mission is to bring dignity and access to all through design excellence to all regardless of zip code or bank account. We design richly compelling experiences that improve the daily lives of millions of customers – whether they are at home, in our stores, or on the go. We also craft world-class experiences that enable our merchants, suppliers, sellers and 2.1 million in-store associates to deliver great value to our customers on a daily basis.This opportunity is in Bentonville, Arkansas where we are growing our amazing designcommunity in our new, state-of-the-art campus.As a member of the Design Ops team, you’ll wear multiple hats and craft people-centered processes that enable the design team at the world’s largest company to run more smoothly. We are looking for a resourceful self-starter with experience in design –and ideally design systems - to join our award-winning team at the forefront of retail. If you’re a strong systems thinker and excited about the possibility of having a direct impact on the day-to-day work of designers across our entire portfolio, you could be agreat fit for the Sr. Design Program Manager - Design Systems role.You’ll report into the Head of Design Operations and work closely with the Design Director on our Design System team as well as partners across design, research, product and engineering.A few examples of what you’ll be responsible for:• Working with designers and design leaders across the entire Design organization to manage, track and prioritize new component requests• Managing backlogs and tracking active work across initiatives• Creating playbooks and documenting best practices• Managing ongoing communication of updates to Design System and rollout of new components• Onboarding new team members and supporting the creation of training for designers• Representing design in quarterly planning sessions with Product, Eng and TPMs• Working with design leadership and cross-functional stakeholders to triage issues, resolve dependencies and plan upcoming workYou’ll make an impact by:• Solving problems big and small with curiosity and patience• Creating flexible processes that streamline the delivery of design work• Anticipating and caring for team challenges as they arise• Caring for team rituals that strengthen our design communityYou’ll sweep us off our feet if:• You’ve worked to mature a Design System at another large corporation• You have experience supporting a large Design organization• You have a track record of influencing cross-functional product partners and working horizontally across initiatives at a big company• You are an Airtable expert• You have a deep understanding and love for the design process• You’re a process nerd who is energized by addressing friction in the design process and enjoys jumping into the weeds of day-to-day design activity• You are a confident communicator and strong advocate for design teams• You hold yourself to the same standards of craft as our designers• You are driven by empathy and motivated by the opportunity to impact the day-to-day experience of designers• You collaborate naturally, operate independently, and are comfortable giving and receiving feedback• You produce great work with quick turnarounds and multitask effectively across different activities• You are highly organized and have great attention to detail• You enjoy working in a fast-paced and ever-changing environment• You’re excited by the prospect of supporting the teams that are directly shaping the future of retailPreferred Qualifications• Minimum of 5 years of work experience in Design Operations, program management within cross-functional teams, or as an experienced design program manager.The above information has been designed to indicate the general nature and level ofwork performed in the role. It is not designed to contain or be interpreted as acomprehensive inventory of all duties, responsibilities and qualifications required ofemployees assigned to this job. The full Job Description can be made available as partof the hiring process.Perks and BenefitsBeyond competitive pay, you can receive incentive awards for your performance. Othergreat perks include 401(k) match, stock purchase plan, paid maternity and parentalleave, PTO, multiple health plans, and much more.Equal Opportunity EmployerWalmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are bestequipped to help our associates, customers and the communities we serve live betterwhen we really know them. That means understanding, respecting and valuing diversity-unique styles, experiences, identities, ideas and opinions – while being inclusive of allpeople.#experiencedesignAt Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.‎‎‎You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.‎For information about PTO, see https://one.walmart.com/notices.‎‎Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.‎Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.‎For information about benefits and eligibility, see One.Walmart.‎The annual salary range for this position is $90,000.00-$180,000.00‎Additional compensation includes annual or quarterly performance bonuses.‎Additional compensation for certain positions may also include:‎‎- Stock‎‎Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Option 1: Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 3 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area. Option 2: 5 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Design certification (for example, IDEOU - Foundations in Design Thinking Certificate), Driving product development in a user experience area, Master's degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area, Related industry experience (for example, retail, supply chain, eCommerce, healthcare), UI/UX, Interactive and Visual Design, Electronics Art, Multimedia Design, or related area, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.Primary Location...702 Sw 8Th St, Bentonville, AR 72716, United States of America
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What You Should Know About Senior UX Designer - Sr Design Program Manager, Design Systems, Walmart

If you're a passionate and experienced Senior UX Designer, Walmart has an incredible opportunity for you in Lowell, AR as a Senior Design Program Manager for Design Systems. Join our award-winning design team and help us shape the future of retail with empathy and innovation. You'll work closely with design leaders across our vibrant design organization, managing and prioritizing new component requests while creating flexible processes that streamline design work. This is a hands-on role where your organizational skills and design knowledge will directly impact the day-to-day activities of our designers. Collaborating with product, engineering, and cross-functional stakeholders, you’ll be creating playbooks, onboarding new talents, and representing design in quarterly planning sessions. Your involvement will enable the design team at one of the largest corporations globally to operate effortlessly, allowing our creativity to shine through for millions of customers. If you thrive in dynamic environments, enjoy jumping into the weeds of design processes, and have a knack for problem-solving, you could be the perfect fit for this role. Come and make a real difference in how we deliver exceptional experiences for our users and merchants alike, all while operating from our new, state-of-the-art campus in Bentonville, Arkansas!

Frequently Asked Questions (FAQs) for Senior UX Designer - Sr Design Program Manager, Design Systems Role at Walmart
What are the responsibilities of the Senior UX Designer - Sr Design Program Manager at Walmart?

The Senior UX Designer - Sr Design Program Manager at Walmart is responsible for managing design component requests, tracking ongoing initiatives, and creating best practice documents. This pivotal role also involves onboarding new team members and ensuring effective communication regarding design system updates.

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What qualifications do I need for the Senior UX Designer position at Walmart?

To qualify for the Senior UX Designer position at Walmart, candidates should ideally have a Bachelor's degree in a related field and at least 5 years of experience in design operations or program management. A strong background in design processes and systems thinking is also highly beneficial.

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How can I prepare for an interview for the Senior UX Designer position at Walmart?

Preparing for an interview for the Senior UX Designer position at Walmart involves showcasing your experience with design systems and collaborative projects, along with having a thorough understanding of the design process. Be ready to discuss how you have improved design operations in previous roles and your approaches to solving common design challenges.

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What skills are crucial for a Senior Design Program Manager in Design Systems at Walmart?

Essential skills for a Senior Design Program Manager at Walmart include a strong understanding of design processes, excellent organizational abilities, effective communication skills, and proficiency with tools such as Airtable. A successful candidate should also have experience in maturing design systems and influencing cross-functional teams.

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What is the work environment like for a Senior UX Designer at Walmart?

The work environment for a Senior UX Designer at Walmart is dynamic and fast-paced, providing plenty of opportunities for collaboration with cross-functional teams. The location in Bentonville, Arkansas, features a modern campus designed to foster creative thinking and effective teamwork.

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Common Interview Questions for Senior UX Designer - Sr Design Program Manager, Design Systems
Can you describe your experience with design systems?

In my previous role, I helped mature a design system by implementing regular feedback loops with design teams and managing component updates efficiently. I focused on creating clear documentation and playbooks to ensure consistency across all platforms.

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How do you prioritize design requests from multiple team members?

I prioritize design requests based on their impact on user experience and alignment with business goals. Communicating regularly with stakeholders helps clarify which requests are urgent and how they contribute to overall project success.

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What strategies do you use to manage cross-functional collaboration?

I operate as a liaison between design and other departments, offering clear communication channels and regular status updates. Inviting team feedback during planning sessions ensures that all voices are heard and that we’re aligned in our approach.

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How do you handle conflicts that arise within design teams?

I believe in addressing conflicts directly and fostering an open environment for discussion. I encourage team members to express their thoughts and work together to reach a compromise that promotes collaboration while satisfying project goals.

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What tools do you find essential for managing design projects?

I rely heavily on project management tools like Airtable and collaborative design software to organize workflows, maintain transparency, and manage timelines effectively. This keeps everyone involved on the same page and focused.

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Can you discuss a time when you impacted the design process positively?

In my last position, I implemented a new documentation practice for design processes that streamlined onboarding activities for new designers, significantly reducing onboarding time while improving their integration into the team.

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How do you ensure UX design principles are followed in your work?

I maintain a consistent dialogue with designers about the importance of UX principles. I also create easy-to-follow guidelines that reinforce critical principles across all new projects, ensuring they remain at the forefront of our work.

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What is your process for onboarding new designers?

My onboarding process includes a structured agenda that covers company culture, essential tools, and key design processes. I pair new designers with experienced team members for shadowing and support during their initial projects.

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How do you measure the success of a design system?

I measure the success of a design system by evaluating adoption rates, collecting feedback from designers, and assessing the impact on project timelines. Regular touchpoints help identify areas of improvement and keep the design system relevant.

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What role does user feedback play in your design decisions?

User feedback is crucial for informing design decisions. I integrate user testing and survey results into our design processes to ensure that our solutions are user-centered and effectively meet their needs.

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