(USA) Senior Analyst, Advertising Account Management

Position Summary...

What you'll do...

Applied Business Acumen:

Requires knowledge of:

• Industry and environmental factors (for example, market fluctuations, changes in regulatory policies or politics, emerging technology, cultural practices);
• Common business vernacular; Business practices across the industry and area-specific domains and related practices (for example, eCommerce, commerce platforms);
• Relevant business metrics, data models, analytics, and reports that assist in decision making.
• To support the development of business cases and recommendations.
• Owns the delivery of project activity and tasks assigned by others.
• Supports process updates and changes.
• Solves business issues.
• Understands the relevant data and metrics that impact the business.

Product Expertise:

Requires knowledge of:

• Suite of products, services, and solutions. offered by an assigned business area;
• Features of various products, services, and solutions and their value propositions;
• Product assortment management.
• To demonstrate understanding of product/solution features for simple to moderately complex areas of the business.
• Gains insight on customer/seller-specific category/industry.
• Discusses and explains different product features to customers/sellers as appropriate to their needs.
• Articulates the value propositions of relevant features to customers/sellers.
• Provides demonstration of product features as required during the sales cycle. Works with stakeholders (for example, merchants) on product assortment mix and develops plans as needed.

Relationship Management:

Requires knowledge of:

• Stakeholder identification and mapping;
• Stakeholder analysis;
• Stakeholder communication;
• Stakeholder engagement techniques;
• Stakeholder management effectiveness tools and methods;
• Specialized business vernacular;
• Diverse markets to deliver customer and business value;
• Styles and best practices to accommodate cultural differences.
• To understand the interests and profiles of key stakeholders.
• Analyzes stakeholder needs and partners with stakeholders to share relevant information.
• Engages with business partners (internal/external) on a periodic basis and establishes credibility.
• Responds effectively and efficiently to requests.

Sales Proposals and Presentations:
Requires knowledge of:

• Sales presentation tools and techniques;
• Sales lifecycles and related processes.
• To research the client base for a better understanding of customer/seller wants and needs.
• Assists in delivering sales proposals effectively to attract customers/sellers.
• Reviews proposals and presentations for ethical, technical, and legal accuracy.
• Assesses customer/seller feedback and prepares responses.
• Assists in designing organizational sales proposals under the guidance of others.

Client Onboarding:

Requires knowledge of:

• Existing systems used by customers/sellers; Methodologies for customer onboarding;
• System integration understanding.
• To drive onboarding efforts for small- to medium-sized customers/sellers.
• Independently handles customer/seller issues with respect to onboarding and identifies appropriate teams to resolve issues.
• Performs root cause analysis for simple and moderately complex issues involving onboarding processes.
• Effectively highlights delays and risks to leaders and stakeholders related to onboarding issues.
• Identifies integration opportunities between customer/seller and internal systems.

Strategic Account Planning and Forecasting:
Requires knowledge of:

• Account planning tools and techniques;
• Organizational data sources;
• Customer retention metrics;
• Revenue forecast techniques;
• Sales forecasting tools and processes; Information sources;
• Estimation techniques and tools;
• Industry trends.
• To assess information that can be obtained during customer/seller interactions to facilitate cross-selling.
• Shares appropriate product information with existing partners. Identifies tools used in sales forecasting.
• Gathers data from different sources of information for forecasting sales.
• Researches trends for a various product or product lines to enable forecasting.

Business Insights and Analytics:
Requires knowledge of:

• Appropriate applications and understanding of data ecosystems, including data management, data quality standards, data governance, accessibility, storage, and scalability;
• Business value of data and data-enabled insights and decisions;
• Advertising solution-specific business models and analytics.
• To understand the data required to assist in defining strategies and articulates requirements to internal and external stakeholders.
• Creates appropriate reports to assist in defining plans and outcomes.

Customer Service Excellence:
Requires knowledge of:

• Best practices in customer service; Internal processes and systems to deliver products, solutions, and services to customers.
• To independently resolve customer/seller problems, issues, or concerns of moderate complexity.
• Ensures the identification of customer/seller needs and priorities and takes action to provide great customer experiences.
• Monitors TAT (turn around time) and ensures the delivery of solutions as communicated to customers/sellers.
• Monitors metrics for customer/seller excellence and escalates areas of risk.
• Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and building commitment for perspectives and rationales.
• Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities.
• Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by incorporating these into the development and implementation of business plans; using the Open Door Policy; and demonstrating and assisting others with how to apply these in executing business processes and practices.

Live our Values:

Culture Champion

• Models the Walmart values to foster our culture; holds oneself accountable; and supports Walmart's commitment to communities, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics and compliance.

Live our Values:Servant Leadership

• Is consistently humble, self-aware, honest, and transparent.

Embrace Change:Curiosity & Courage

• Demonstrates curiosity and a growth mindset; supports innovation and intelligent risk-taking; and exhibits resilience in the face of setbacks.

Embrace Change:Digital Transformation & Change

• Implements and supports continuous improvements and willingly embraces new digital tools and ways of working.

Deliver for the Customer:Customer Focus -

• Delivers results while putting the customer first and applying an omnimerchant mindset and the EDLP and EDLC business models to all plans.

Deliver for the Customer:Strategic Thinking

• Adopts a broad perspective that considers data, analytics, customer insights, and different parts of the business when making plans.

Focus on our Associates:Diversity, Equity & Inclusion -

• Embraces diversity in all its forms and actively supports diversity of ideas and perspectives, as well as diversity goal programs.

Focus on our Associates:Collaboration & Influence -

• Builds strong and trusting relationships with team members and business partners; works collaboratively to achieve objectives; communicates with impact to a range of audiences; and demonstrates energy and positivity for own work.

Focus on our Associates:Talent Management -

• Contributes to an environment allowing everyone to bring their best selves to work, demonstrates engagement and commitment to the team, and recognizes others' contributions and accomplishments.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices.

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart.

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The annual salary range for this position is $84,000.00-$156,000.00

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include:

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- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in engineering, information technology, business, marketing and sales, or related area.

Option 2: 2 years' experience in business management, marketing and sales, omni channel merchandising, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Experience in sales.

Primary Location...

221 River St, Hoboken, NJ 07030, United States of America