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Digital Strategy Manager

Company Description

Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations. A world leader in the timeshare and hospitality industry, Westgate has resorts in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona. Westgate meets every vacation expectation, for every family, for every budget. As we continue growing, we will continue offering the best and most-affordable vacation options out there!

Job Description

The Digital Strategy Manager is responsible for devising and executing online marketing strategies that align with business goals. They will have to manage those campaigns and report on their success using identified metrics and methods of the department. In addition to managing campaigns, they will need to analyze market trends and collaborate with internal departments to create cohesive digital experiences. The ideal candidate will leverage creativity, analytical thinking, and technical expertise to ensure all digital efforts are integrated and aligned with the top level objectives of the digital marketing department. This is a hands-on job that will require the ability to act quickly to capitalize on emerging trends. trends and changes in the evolving digital marketing landscape to maintain the company's competitive edge.

Additionally, the person must possess and adhere to the following core company values:

  • Integrity
  • Passion
  • Work Ethic

Essential Duties and Responsibilities

  • Develop and implement comprehensive digital marketing strategies.
  • Analyze and report on digital campaign performance.
  • Monitor and contextualize campaigns within current booking reports.
  • Collaborate with creative teams to create engaging content.
  • Train into and become an expert user of custom internally owned media tools.
  • Conduct market research to identify opportunities to grow engagement and meet identified goals.
  • Interface with the Paid Advertising team to optimize digital advertising campaigns.
  • Monitor trends and emerging technologies in the digital space.
  • Coordinate with SEO specialists to enhance campaign and website visibility.
  • Ideate original campaign ideas and execute them.
  • Ability to draft and edit supporting copy with the guidance of the copywriting team and SEO best practices.
  • Research keywords and trends to identify opportunities for marketing campaigns.
  • Carrying forward existing initiatives and adapting them to modern tools and evolving audiences.
  • Ensuring compliance with legal and ethical guidelines in the digital advertising space.
  • Other duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Experience and Education

  • 3-5+ years of experience in digital marketing or related fields.
  • 4-year degree from an accredited institution in Marketing or equivalent discipline OR appropriate combination of experience and education.

Skills/Knowledge

  • Proficiency with Microsoft Office suite of tools (Word, Outlook, Excel).
  • Proficiency with Google tools, including Google Sheets and Google Docs.
  • Proficiency with LLM and image generation tools for ideation and asset drafts.
  • Strong analytical and problem-solving skills.
  • Adaptable to changing market conditions.
  • Excellent communication and interpersonal skills.
  • Ability to work collaboratively in a team environment.
  • Ability to decisively select a direction and execute to achieve multiple objectives.
  • Strong project management and organizational skills.
  • Experience with SEO and SEM techniques.
  • Ability to innovate creatively with existing organizational toolsets.
  • Proficiency in HTML and CSS is a plus.
  • Multilingual skills are a plus.
  • Hotel/Travel industry experience is a plus.

Additional Information

Why Westgate?

  • Comprehensive health benefits – medical, dental and vision
  • Paid Time Off (PTO) – vacation, sick, and personal
  • Paid Holidays
  • 401K with generous company match
  • Get access to your pay as you need it with our Daily Pay benefit
  • Family benefits including pregnancy, and parental leave and adoption assistance
  • Wellness Programs
  • Flexible Spending Accounts
  • Tuition Assistance
  • Military Leave
  • Employee Assistance Program (EAP)
  • Life, Disability, Accident, Critical Illness & Hospital Insurance
  • Pet Insurance
  • Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) 
  • Advancement & development opportunities
  • Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.

Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Digital Strategy Manager, Westgate Resorts

Westgate Resorts is on the lookout for a dynamic Digital Strategy Manager to join our innovative team in Ocoee, Florida! In this role, you'll be the mastermind behind our online marketing strategies, creating campaigns that not only align with our business goals but also resonate with our diverse clientele seeking unforgettable vacation experiences. You'll have the chance to analyze market trends, collaborate with creative teams, and utilize data-driven insights to optimize campaign performance. Your expertise will help us maintain a competitive edge in the ever-evolving digital marketing landscape. At Westgate, we value integrity, passion, and work ethic, and we're committed to offering our guests the best vacation options at unbeatable prices. As a Digital Strategy Manager, you'll thrive if you possess a blend of creativity and analytical thinking, allowing you to stay ahead of trends and adapt swiftly to changes. Dive into the exciting world of hospitality marketing and play a key role in shaping the way families experience memorable vacations across our various locations. Join us, and help elevate Westgate Resorts as a leader in the timeshare and hospitality industry today!

Frequently Asked Questions (FAQs) for Digital Strategy Manager Role at Westgate Resorts
What are the main responsibilities of a Digital Strategy Manager at Westgate Resorts?

As a Digital Strategy Manager at Westgate Resorts, your major responsibilities include developing and implementing comprehensive digital marketing strategies, analyzing and reporting on digital campaign performance, and collaborating with creative teams to enhance user engagement. You'll also conduct market research to identify new opportunities and interface with the advertising team to optimize campaigns for the best results.

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What qualifications are required for the Digital Strategy Manager position at Westgate Resorts?

To excel as a Digital Strategy Manager at Westgate Resorts, candidates should have 3-5+ years of experience in digital marketing, with a 4-year degree in Marketing or a relevant field. Strong analytical, project management, and communication skills are essential, along with proficiency in various digital tools and a solid understanding of SEO and SEM techniques.

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How does the Digital Strategy Manager contribute to the marketing goals at Westgate Resorts?

The Digital Strategy Manager contributes significantly to Westgate Resorts' marketing goals by crafting tailored digital campaigns that align with our vision. By analyzing market trends and consumer data, the manager can make informed decisions that enhance engagement and drive bookings, ultimately fulfilling our commitment to providing unforgettable resort experiences.

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What type of tools do Digital Strategy Managers use at Westgate Resorts?

At Westgate Resorts, Digital Strategy Managers utilize various tools including Microsoft Office, Google Analytics, LLM tools, SEO and SEM platforms, and internal media tools designed for campaign management. Familiarity with HTML and CSS is a bonus, giving you a technological edge in campaign execution.

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What is the work culture like for a Digital Strategy Manager at Westgate Resorts?

The work culture at Westgate Resorts for a Digital Strategy Manager is collaborative and driven by innovation. We pride ourselves on a supportive environment that encourages creativity while adhering to the core values of integrity and hard work. You'll be joining a team that is passionate about delivering exceptional vacation experiences and is dedicated to professional growth.

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Common Interview Questions for Digital Strategy Manager
Can you describe your experience with developing digital marketing strategies?

When asked about your experience with developing digital marketing strategies, emphasize specific campaigns you've led, the goals you set, and the outcomes achieved. Illustrate your thought process, including market research and how you tailored strategies to meet the needs of specific audiences.

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How do you measure the success of a digital campaign?

To answer how you measure the success of a digital campaign, discuss the key performance indicators (KPIs) you focus on, such as conversion rates, engagement metrics, and ROI. Provide examples of how you've reported on these metrics to stakeholders and made data-driven adjustments for future campaigns.

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What tools do you use for SEO and SEM, and how have they impacted your campaigns?

In response to the tools used for SEO and SEM, mention specific platforms like Google Analytics, SEMrush, or Moz. Explain how these tools have enabled you to optimize campaigns for visibility, keyword ranking, and overall performance, providing real-life examples of improvements.

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How do you stay updated on the latest digital marketing trends?

Share your methods for staying updated on digital marketing trends, such as following industry blogs, participating in webinars, or joining professional networks. Mention how applying knowledge of emerging trends has influenced your past marketing strategies at previous jobs.

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Describe a time when you had to adjust your strategy based on market changes.

To illustrate your adaptability, describe a specific instance where a significant market change (like a shift in consumer behavior or a new technology) forced you to pivot your strategy. Detail the adjustments made and how these changes benefited the campaign outcomes.

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Can you give an example of a successful campaign you've managed?

When asked for an example of a successful campaign, detail the objective, strategies employed, and results achieved. Quantify your achievements with specific metrics that showcase your effectiveness as a Digital Strategy Manager.

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How do you ensure collaboration between different departments when managing campaigns?

Discuss your strategies for fostering interdepartmental collaboration, such as regular meetings, using project management tools, and establishing clear communication channels. Highlight how these practices have helped align marketing efforts with organizational goals.

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What challenges have you faced while managing digital marketing campaigns?

Outline common challenges you've encountered, such as budget constraints, tight deadlines, or changing consumer preferences. Describe your approach to overcoming these obstacles, emphasizing your problem-solving and critical-thinking skills.

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How do you approach market research for new campaigns?

Explain your market research approach, including the methods and tools you use to gather data, analyze trends, and derive actionable insights. Provide examples of how research has informed successful campaign development in past roles.

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What strategies do you use to optimize digital advertising campaigns?

Share your strategies for optimizing digital advertising campaigns, focusing on analytics reviews, A/B testing, and adjusting targeting tactics based on performance data. Illustrate your process with examples of successful campaign optimizations you've implemented.

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As an innovative and dynamic company, Westgate Resorts promotes a positive and fulfilling work environment by investing in its employees in many different ways. By providing a multitude of outstanding benefits, discounts, development opportunities...

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Full-time, on-site
DATE POSTED
April 4, 2025

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