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Resort Facilities Technician 3

Company Description

Starting pay rate $23.00/Hour- Use our Daily Pay benefit and get access to your pay as you need it.

Discover an extraordinary oasis nestled amidst the breathtaking Sonoran Desert landscape at Westgate Painted Mountain Golf Resort. Situated alongside an immaculate 18-hole championship golf course, our resort invites you to bask in the warmth of the sun while marveling at the stunning vistas of Mesa, Arizona's third-largest city. As a valued member of the Westgate Painted Mountain team, you will play a pivotal role in crafting unforgettable guest experiences at our illustrious resort.

Job Description

Supports resort operations by performing maintenance tasks, including projects, preventive maintenance, and work orders. To perform this job successfully, you must be able to carry out each essential function satisfactorily and adhere to the following core values:

  • Integrity – Doing the right thing when no one is looking.
  • Passion – Creating a positive impact.
  • Work Ethic – Taking pride in your work.

As the Resort Facilities Technician 3, you will enhance resort operations by undertaking various facilities maintenance tasks, including project management, preventive maintenance, and fulfilling work orders.

  • Perform and lead engineering projects, guest calls, blitzes, repairs, and preventive maintenance as directed by resort management.
  • Conduct routine inspections to ensure safe and proper operation of MEP systems following resort guidelines.
  • Perform preventive maintenance, troubleshooting, and replacement of HVAC and mechanical components.
  • Diagnose plumbing fixtures, handle clogs, and conduct repairs and equipment replacements.
  • Expertise in troubleshooting and repairing electrical components, such as breakers and contactors.
  • Repair and troubleshoot appliances and household fixtures.
  • Install, repair, and replace tiles, grout, vinyl, and carpet as needed.
  • Lead small construction projects, including drywall, carpentry, concrete, and flooring.
  • Work with pools, spas, and water features, including chemical balancing and maintenance of all MEP equipment.
  • Participate actively in procurement and inventory processes to ensure materials and tools are available for work.
  • Proficient in operating resort operations software and devices (HotSOS and other applicable systems).
  • Read and interpret technical data, blueprints, and OEM manuals.
  • Communicate professionally via radios, phones, emails, and verbal interactions.
  • Perform maintenance and cleaning tasks as required by resort management.
  • Safely use hand tools, power tools, and battery-powered tools needed for the job.
  • Work using ladders, scaffolding, lifts, and appropriate PPE (Personal Protective Equipment).
  • Lead and implement safety practices and guidelines.
  • Recognize and identify potential safety hazards on the property.
  • Communicate and interpret guest needs with positive interactions to reach resolutions.
  • Adhere to all CFI/Westgate Resorts policies and procedures.
  • Always represent Westgate Resorts professionally through appearance, attire, and behavior.
  • Perform other tasks as assigned by resort operations leadership.

 

Qualifications

  • Minimum of 3 years of hands-on trade & facilities maintenance experience in a resort or commercial environment.
  • CPO license and HVAC certification is required.
  • EPA certification is preferred but not required.
  • Must communicate effectively with supervisors and resort leadership.
  • Written and verbal communication in English is expected.
  • Must be energetic, self-motivated, and articulate, with a strong attention to detail.
  • Ability to be versatile, work well under pressure and execute to meet deadlines.
  • Must be available to work on weekends and holidays.
  • Must be capable of lifting up to 50 pounds.

Additional Information

Why Westgate?

  • Comprehensive health benefits – medical, dental and vision
  • Paid Time Off (PTO) – vacation, sick, and personal
  • Paid Holidays
  • 401K with generous company match
  • Get access to your pay as you need it with our Daily Pay benefit
  • Family benefits including pregnancy, and parental leave and adoption assistance
  • Wellness Programs
  • Flexible Spending Accounts
  • Tuition Assistance
  • Military Leave
  • Employee Assistance Program (EAP)
  • Life, Disability, Accident, Critical Illness & Hospital Insurance
  • Pet Insurance
  • Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) 
  • Advancement & development opportunities
  • Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.

Average salary estimate

$47840 / YEARLY (est.)
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$47840K
$47840K

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What You Should Know About Resort Facilities Technician 3, Westgate Resorts

Looking to make an impact in an exciting setting? Join the Westgate Painted Mountain team as a Resort Facilities Technician 3! Located in the stunning Mesa, Arizona, beside a beautiful 18-hole championship golf course, this role is all about enhancing the resort experience for our guests. You will dive into various maintenance tasks, from leading engineering projects to troubleshooting HVAC and plumbing systems. Daily, you'll ensure that our facilities shine and run smoothly. Your expertise will be crucial as you tackle repairs, manage small construction projects, and conduct routine inspections on MEP systems. We value integrity, passion, and a strong work ethic, and we hope you do too! Here, you won’t just maintain systems; you’ll create memorable experiences for our guests. This position requires hands-on trade experience, a CPO license, and HVAC certification. If you thrive in a fast-paced environment and possess excellent communication skills, we want to meet you. Plus, with a pay rate starting at $23/hour and fantastic benefits, including comprehensive health coverage and daily pay access, Westgate Resorts is an amazing place to grow your career. So, if you’re ready to take on a role that is as rewarding as it is challenging, consider applying today!

Frequently Asked Questions (FAQs) for Resort Facilities Technician 3 Role at Westgate Resorts
What does a Resort Facilities Technician 3 do at Westgate Painted Mountain?

As a Resort Facilities Technician 3 at Westgate Painted Mountain, your primary responsibility is to support resort operations through various maintenance tasks. This includes preventive maintenance, conducting inspections, troubleshooting systems, and leading small construction projects.

Join Rise to see the full answer
What qualifications are required for the Resort Facilities Technician 3 position?

To qualify for the Resort Facilities Technician 3 position at Westgate Painted Mountain, candidates need a minimum of 3 years of hands-on trade experience, a CPO license, and HVAC certification. Strong communication skills and the ability to work well under pressure are also essential.

Join Rise to see the full answer
What are the key responsibilities of a Resort Facilities Technician 3?

Key responsibilities include performing preventive maintenance, managing guest calls and repairs, ensuring proper operation of mechanical systems, and leading small construction projects. You'll also need to effectively communicate with management and guests to ensure customer satisfaction.

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What type of benefits does Westgate Painted Mountain offer to its Resort Facilities Technician 3 employees?

Westgate Painted Mountain provides an impressive range of benefits for Resort Facilities Technician 3 employees, including comprehensive health coverage, paid time off, a 401K plan with a company match, and exclusive team member discounts on accommodations and entertainment.

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How can a Resort Facilities Technician 3 promote safety at Westgate Painted Mountain?

Safety is a priority at Westgate Painted Mountain. As a Resort Facilities Technician 3, you can promote safety by adhering to safety practices, recognizing potential hazards, using personal protective equipment (PPE) effectively, and communicating any safety concerns to management promptly.

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Common Interview Questions for Resort Facilities Technician 3
Can you explain your experience with preventive maintenance in a resort environment?

In answering this question, emphasize your experience with routine inspections, troubleshooting, and performing necessary repairs on various systems within a resort setting. Detail specific successful projects you’ve led or participated in, demonstrating your proactive approach to maintenance.

Join Rise to see the full answer
How do you prioritize tasks when you have multiple work orders to complete?

To answer this effectively, describe your method for assessing urgency based on guest needs and safety concerns. Mention tools or techniques you use for organization and time management, such as daily checklists or priority ranking systems.

Join Rise to see the full answer
What steps do you take to troubleshoot an HVAC system malfunction?

Outline the systematic approach you take when troubleshooting HVAC issues. You can discuss checking electrical components, examining thermostats, and verifying airflow. Be sure to mention any relevant experience or certifications you have.

Join Rise to see the full answer
Give an example of a challenging repair you have handled in the past.

When discussing a challenging repair, pick a specific instance and outline the problem, your approach, and the eventual resolution. Highlight your problem-solving skills and any tools or knowledge that enabled you to fix the issue efficiently.

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How do you ensure communication with your team and supervisors in a busy resort environment?

Discuss effective communication strategies, such as regular updates through radios or communication apps, as well as fostering an open environment for questions and feedback. Emphasize the importance of on-the-spot communication for quick resolutions.

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What safety practices do you follow while performing maintenance tasks?

In your response, highlight specific safety practices you follow, such as using PPE, adhering to safety protocols, and conducting regular safety inspections. Share examples of how these practices have helped prevent accidents in the past.

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How do you keep up with the latest technology and procedures in facilities maintenance?

Talk about your commitment to ongoing professional development. Mention any relevant certifications, workshops, or online courses, as well as how you stay informed about industry trends through trade journals or professional networks.

Join Rise to see the full answer
Describe your experience working with pools and spas in a resort setting.

Share your hands-on experience with pool and spa maintenance, including chemical balancing and equipment upkeep. If possible, discuss any certifications or specific projects you've worked on that demonstrate your expertise.

Join Rise to see the full answer
How do you deal with unexpected situations or emergencies during your shift?

Provide examples of how you’ve remained calm and effective under pressure. Discuss your problem-solving skills and ability to prioritize tasks in emergencies, such as equipment failure or guest issues.

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What makes you a good fit for the Resort Facilities Technician 3 role at Westgate Painted Mountain?

Here, highlight your relevant experience, skills, and personal traits that contribute to a great match for the position. Link your values, such as integrity and a strong work ethic, with those emphasized by Westgate Resorts.

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As an innovative and dynamic company, Westgate Resorts promotes a positive and fulfilling work environment by investing in its employees in many different ways. By providing a multitude of outstanding benefits, discounts, development opportunities...

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Full-time, on-site
DATE POSTED
March 19, 2025

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