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Assistant Store Manager

About Us

Join us at WinCo Foods, where we're more than just a grocery retailer - we're a growing family of over 140 supermarkets in 10 states with over 22,000 employee owners. Our purpose is to make the lives of our customers and employee owners better by offering the lowest possible prices to feed their families. Currently, WinCo is the second largest Employee-Owned company in the United States. With more than 500 millionaire employee-owners in our Employee Stock Ownership Plan (ESOP). Our benefits, including top-tier medical plans and tuition support set us apart. In your role, you'll be instrumental in making a real impact in the communities we serve, embodying our purpose every day.

Overview

Job Summary

 

In coordination with peer Assistant Store Manager assists the Store Manager in planning, coordinating and managing the store operations so as to control costs, meet targeted labor, maintain projected profit margins, meet or exceed sales goals and provide a pleasant and safe shopping experience for customers and a safe professional working environment for employees.  Monitors maintaining and replenishing of stock in order to continually meet customers’ purchasing needs. 

 

Typical Duties and Responsibilities

 

  • Manages the Grocery department, ensuring compliance with WinCo Foods Company Policies, State and Federal Laws and the store’s Collective Bargaining Agreement.
  • Monitors the hour to hour store appearance and conditions to ensure high stands of cleanliness, efficiency and productivity. Demonstrates understanding of store priorities and the ability to anticipate changes.
  • Maintains a safe environment for customers and employees thereby controlling general liability and workers’ compensation costs.
  • Shows enthusiasm and a positive attitude toward fellow employees as well as customers. Sets an example of personal integrity, appearance and ethical business practices which provides a standard of conduct for all store personnel. Leads by example.
  • Monitors employee effectiveness and productivity and ensures efficient labor utilization in the grocery department.
  • Evaluates and implements store merchandising plans.
  • Performs store personnel functions as necessary, (such as hiring, training, disciplinary decisions, firing).
  • Performs delegated Store Manager responsibilities in the absence of Store Manager or as assigned.
  • Assists the Store Manager in achieving or exceeding projected labor and productivity goals.
  • Monitors and maintains the quality condition of all products. Ensures that all products are stocked, rotated and faced and that outdated and spoiled products are appropriately discarded.
  • Performs other duties as assigned or needed.

 

                                                  Requirements

Education:

  • High School Diploma or equivalent

 

Experience:

 

  • Currently enrolled in the Manager Apprentice Program and/or Minimum of one (1) year as Store Manager/Director or three (3) years as Assistant Store Manager/Director, or equivalent management experience in a retail grocery store.
  • Performing clear written and verbal communication (hearing & speech), providing leadership, exhibiting interpersonal relation skills and maintaining composure with customers and co-workers.
  • Performing supervisory skills (e.g. interviewing, scheduling, hiring, counseling, training, disciplining, etc.)
  • Operating computers with Windows applications, including Word, Excel, Outlook, etc. in a work setting.
  • Applying strong analytical and problem-solving skills with close attention to detail in order to effectively monitoring progress and complete assignments, performing all duties with efficiency and accuracy.
  • Utilizing excellent verbal, written and inter-personal communication skills, establishing and maintaining rapport with co-workers, supervisors, buyers, etc.
  • Conducting visual inspections, reading reports, computer printouts, computer screen, etc.
  • Accepting direction from multiple sources and effectively managing time to ensure deadlines are met.
  • Demonstrating initiative and self-direction to perform a variety of simultaneous skills (multi-tasking), fielding and prioritizing different tasks, phone calls and projects with minimal supervision.
  • Demonstrating a strong understanding of overall company practices; an in-depth understanding of policies/procedures and the ability to judge/react to customer and employee needs professionally and appropriately.

 

Ability to:

  • Occasionally lift and maneuver objects of varying dimensions and weights up to 50 pounds.
  • Efficiently & accurately operate check stand equipment such as scales, scanners, and cash registers.
  • Utilize appropriate computer programs to perform tasks such as employee scheduling, product ordering, etc.
  • Stand, walk and move rapidly for long periods of time.
  • Bend, stoop, twist, and turn frequently.
  • Perform basic math (add, subtract, divide and multiply), compute weights and measures and calculate profit margins.
  • Perform primary duties efficiently and accurately.
  • Work any scheduled work shifts including evenings, graveyard, overnight, weekends and holidays as scheduled or required.
  • Obtain necessary certification to safely and efficiently operate required equipment including powered industrial forklifts and electric pallet jacks.
  • Lift up to 50 lbs. occasionally, bend at waist and twist upper body frequently, repetitive use of hands continually.

 

Additional Requirements:

  • Food Handlers Certification (Per State Laws)

Machines and Equipment Operated:

  • Office machines (computer terminal, copier/scanner, 10-key, fax machine, telephone, etc)
  • Forklift, Electric and manual Pallet Jack, Push Carts and hand trucks.
  • Garbage & cardboard compactors.

 

Preferred Education, Experience and/or Credentials:

  • Five (5) years or more as Store Manager/Director or Assistant Manager in a retail grocery store.
  • Management experience in a fast paced high volume retail grocery store.

 

The above statements are intended to describe the general nature of work performed by the employees assigned to this job.  All employees must comply with Company policies and applicable laws.  The responsibilities, duties and qualifications required of personnel may vary. 

EEO/Inclusivity

As WinCo Foods continues to grow, our diversity—from our variety of perspectives and wide range of experiences—is essential to our strategy and success. We are committed to continue to cultivate and celebrate an inclusive environment in which all employees are valued and respected regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Average salary estimate

$52500 / YEARLY (est.)
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$45000K
$60000K

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What You Should Know About Assistant Store Manager, WinCo Foods

Join WinCo Foods as an Assistant Store Manager and become part of our dynamic team impacting communities throughout Orem! WinCo Foods is not just another grocery retailer; we are a family of over 140 supermarkets across 10 states, boasting more than 22,000 employee owners. Our mission is simple yet profound: to improve the lives of our customers and team members by offering competitive prices to help families thrive. As the second largest Employee-Owned company in the U.S., we pride ourselves on our unique ownership structure and employee benefits such as top-tier medical plans and tuition support. In this vital role, you'll partner with the Store Manager and your fellow Assistant Store Managers to oversee daily operations, ensuring everything runs smoothly from cost control to labor management while exceeding sales goals. Your day-to-day will include managing the grocery department and maintaining a clean, efficient store environment that emphasizes customer safety and satisfaction. You’ll be leading by example, inspiring a positive attitude and integrity among all employees. Additionally, your exceptional organizational and interpersonal skills will come in handy as you help monitor stock levels, implement merchandising plans, and support team development. If you're motivated by teamwork, dedicated to customer excellence, and ready to make a difference, WinCo Foods would love to welcome you aboard as our Assistant Store Manager in Orem!

Frequently Asked Questions (FAQs) for Assistant Store Manager Role at WinCo Foods
What are the main responsibilities of the Assistant Store Manager at WinCo Foods?

As the Assistant Store Manager at WinCo Foods, you will assist the Store Manager in all aspects of store operations, including managing the grocery department, ensuring compliance with company policies, and maintaining a clean and efficient environment. You'll also monitor employee performance and productivity, implement merchandising plans, and take on Store Manager duties when needed. Your role is crucial in achieving sales goals and providing a pleasant shopping experience for customers.

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What qualifications are required for the Assistant Store Manager position at WinCo Foods?

To qualify for the Assistant Store Manager role at WinCo Foods, candidates should have a high school diploma or equivalent, along with relevant experience in retail grocery management. Specifically, a minimum of one year as a Store Manager or three years as an Assistant Store Manager is preferred. Strong communication skills, problem-solving abilities, and proficiency in Microsoft Office applications are also essential for success in this position.

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How does WinCo Foods support its Assistant Store Managers in their career growth?

WinCo Foods actively supports the career growth of Assistant Store Managers through the Manager Apprentice Program, offering hands-on training and development opportunities. This program, combined with ongoing support from supervisors and a strong employee-ownership culture, provides a pathway for personal development and advancement within the company.

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What is the work environment like for an Assistant Store Manager at WinCo Foods?

The work environment as an Assistant Store Manager at WinCo Foods is fast-paced and dynamic, emphasizing a team-oriented approach. You will be engaged in daily interactions with staff and customers while ensuring the store meets operational standards. The culture promotes inclusivity and support, making it a great place to thrive and build a meaningful career.

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What benefits does WinCo Foods offer to its Assistant Store Managers?

WinCo Foods offers a variety of competitive benefits for Assistant Store Managers, including comprehensive medical plans, tuition support for further education, and the chance to become part of an Employee Stock Ownership Plan (ESOP). These benefits contribute to a fulfilling work-life balance and support employee well-being and growth.

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Common Interview Questions for Assistant Store Manager
Can you describe your management style as an Assistant Store Manager?

When answering this question, it's important to showcase a collaborative and adaptive management style. Highlight your ability to lead by example, your focus on employee development, and how you create a positive work environment. Be sure to provide specific examples of how you've previously led teams to success, emphasizing your interpersonal skills.

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How do you handle conflicts among employees?

In response to this question, emphasize your conflict resolution skills. Discuss your approach to listening to all parties involved, facilitating open communication, and finding a win-win solution. Provide an example of a past conflict and how you successfully resolved it, demonstrating your ability to foster a harmonious workplace.

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What strategies do you use to ensure excellent customer service?

Highlight your commitment to customer satisfaction by discussing specific strategies you implement, such as regular training for staff, encouraging feedback from customers, and leading by example. Mentioning how you monitor customer experiences and adjust operations based on feedback can strengthen your response.

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Describe a time when you successfully met or exceeded sales goals.

To answer this question effectively, recount a specific project or initiative you led that resulted in increased sales. Discuss the strategies you employed, any challenges faced, and what you learned from that experience. Express your enthusiasm for setting, pursuing, and achieving sales goals as an Assistant Store Manager at WinCo Foods.

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How do you prioritize tasks during busy shifts?

When addressing this question, emphasize your organizational skills and ability to remain calm under pressure. Describe how you assess the most immediate needs of the store, delegate tasks appropriately, and maintain clear communication with your team to ensure smooth operations.

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What experience do you have with inventory management?

Discuss your previous experience related to inventory management, such as monitoring stock levels, ensuring timely replenishment, and implementing effective merchandising plans. Highlight your attention to detail and any specific software or tools you've used to aid in inventory management.

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How do you motivate your team during challenging times?

In your answer, speak to your leadership style, focusing on communication, empowerment, and support. Share examples of how you've inspired your team during tough circumstances, whether it's through encouragement, celebrating small wins, or providing additional support and resources.

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What role does safety play in your management approach?

Safety is paramount in any store environment. Discuss your proactive approach to safety, including regular training sessions, safety audits, and open dialogue with your team about concerns. Emphasize that maintaining a safe environment for both customers and employees is a top priority for you as an Assistant Store Manager at WinCo Foods.

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How would you handle a situation where a store policy was not followed?

Ensure your response showcases your ability to juggle adherence to company policies with empathy. Detail how you would investigate the situation, talk to the involved employee(s), emphasize the importance of complying with policies, and create a corrective action plan to prevent recurrence, all while maintaining a supportive atmosphere.

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What do you consider to be the biggest challenge in the grocery retail industry today?

When addressing this question, consider discussing challenges such as supply chain issues, changing consumer habits, or competition. Reflect on how your skills and experiences as an Assistant Store Manager have equipped you with strategies to adapt to these challenges and drive success.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 11, 2025

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