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Fresh Foods Clerk - job 2 of 2

About Us

Join us at WinCo Foods, where we're more than just a grocery retailer - we're a growing family of over 140 supermarkets in 10 states with over 22,000 employee owners. Our purpose is to make the lives of our customers and employee owners better by offering the lowest possible prices to feed their families. Currently, WinCo is the second largest Employee-Owned company in the United States. With more than 500 millionaire employee-owners in our Employee Stock Ownership Plan (ESOP). Our benefits, including top-tier medical plans and tuition support set us apart. In your role, you'll be instrumental in making a real impact in the communities we serve, embodying our purpose every day.

Overview

Typical Duties and Responsibilities

  • Seeks opportunities to welcome, engage, serve, and thank customers. Maintains an atmosphere of friendly, enthusiastic customer service with an emphasis of taking care of the customer. 
  • Takes orders, answers questions and performs suggestive selling.
  • Prepares, stocks, displays, straightens and rotates product in fresh food cases,
  • Prepare production items according to recipes, food safety procedures, and/or specified cooking times
  • Handles frozen product.
  • Inspects all product for quality and freshness,
  • Prepares case by putting the product in fresh pans, rotating product, putting product back, filling, etc.
  • Places proper signage on all products which includes pricing, description, code dating, and COOL information on all required products.
  • Cleans and maintains department equipment such as fryers, slicers, etc. by breaking down and reassembling equipment, operating dish washer and hand washing dishes, cleaning all appropriate parts with sanitizing solution.
  • Maintains clean and sanitary department by washing parts, tables and wrapping stations; taking trash and paper to the appropriate balers; cleans floors and coolers; cleaning and maintaining glass display counters on the inside and out; etc.
  • Receives inventory, stocks, verifies receipt of ordered product and orders.
  • Follows strict sanitary guidelines and completes associated records.
  • Performs other duties as assigned or needed. 
  • Understands and follows all food safety procedures and requirements.

Requirements

Ability to:

  • Work varied hours primarily between the hours of 5:00 am to 10:00 pm in a 24/7 operation: including night, weekends and holidays.
  • Communicate (hearing & speech) effectively with customers to receive orders and perform customer relation skills.
  • Conduct visual inspections, read and follow production guides, recipes and product labels, log production quantities, temperature readings, etc. on proper forms.
  • Perform basic math (add, subtract, divide and multiply) and compute weights and measures.
  • Perform duties with mental alertness involving potential hazards with respect to related procedures, equipment (e.g., knives) and work aides.
  • Complete training course and meet minimum time standards of productivity and accuracy.
  • Wear hair net, beard net and gloves and other personal protective equipment as required.
  • Use cleaning chemicals and handle related food products.
  • Stand, walk and move rapidly for extended periods of time.
  • Bend, stoop, twist, turn and reach over the counter and in tight areas frequently.
  • Lift up to 50 lbs. occasionally and reach, push and pull racks.
  • Handle refrigerated goods (-20°F to 28°F)
  • Work around machinery emitting heat (400°F rotisserie and 325°F hot shortening).
  • Perform primary duties efficiently and accurately.

Additional Requirements:

  • Food Handlers Certification (Per State Laws)

Machines and Equipment Operated:

  • Cash Register
  • Film over wrapper, digital scales, etc.
  • Knives and other kitchen utensils.
  • Electric Slicers
  • Deep fryers, ovens, etc.
  • Oil filtering machine
  • Dishwasher
  • Trash compactor
  • Cardboard bailer
  • Hand, pallet jack
  • Conveyor ovens

For minors hired, hours may differ as well as machines and equipment operated.

 

The above statements are intended to describe the general nature of work performed by the employees assigned to this job.  All employees must comply with Company policies and applicable laws.  The responsibilities, duties and qualifications required of personnel may vary. 

 

 

EEO/Inclusivity

As WinCo Foods continues to grow, our diversity—from our variety of perspectives and wide range of experiences—is essential to our strategy and success. We are committed to continue to cultivate and celebrate an inclusive environment in which all employees are valued and respected regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Average salary estimate

$35000 / YEARLY (est.)
min
max
$30000K
$40000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Fresh Foods Clerk, WinCo Foods

At WinCo Foods, we’re more than just a grocery retailer – we’re a family of passionate employee-owners who are committed to our community and customers. As a Fresh Foods Clerk, you’ll play a vital role in making a positive impact by ensuring our customers receive the freshest products and an unparalleled shopping experience. You’ll engage with customers by welcoming them, taking their orders, and providing guidance on our delicious fresh produce and prepared food items. Your day will involve preparing, stocking, and beautifully displaying fresh food while adhering to food safety guidelines that we hold dear. You will also inspect products for quality, manage inventory, and maintain a clean and welcoming environment. Plus, as you develop your skills in a fun atmosphere, you’ll also have the opportunity to learn about our Employee Stock Ownership Plan, making you not just an employee, but an owner vested in our continued success. With a team-oriented mindset, you’ll fulfill orders with enthusiasm and ensure every customer leaves with a smile. The role requires physical stamina, as you will stand, walk, and lift products up to 50 lbs. Whether it’s early in the morning or late in the evening, your commitment to delivering friendly service is what sets you apart. At WinCo Foods in Sparks, you’ll not only grow everyday skills but also be part of a larger movement towards employee ownership and community well-being. If you’re ready to embark on an engaging and rewarding career, we’d love to have you join our team as a Fresh Foods Clerk!

Frequently Asked Questions (FAQs) for Fresh Foods Clerk Role at WinCo Foods
What are the main responsibilities of a Fresh Foods Clerk at WinCo Foods?

As a Fresh Foods Clerk at WinCo Foods, your responsibilities will include welcoming and serving customers, preparing and stocking fresh food items, and maintaining a clean department. You'll engage with customers to take their orders and provide recommendations, ensuring they have a delightful shopping experience. It's also crucial to maintain product quality by regularly inspecting and managing inventory according to strict food safety guidelines.

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What qualifications do I need to apply for the Fresh Foods Clerk position at WinCo Foods?

To apply for the Fresh Foods Clerk position at WinCo Foods, you should possess a strong ability to communicate effectively with customers, perform basic math calculations, and understand food safety procedures. Additionally, a Food Handlers Certification is often required according to state laws. Physical stamina is important, as the job involves standing for long periods and lifting products up to 50 lbs.

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How does WinCo Foods support employee growth for Fresh Foods Clerks?

At WinCo Foods, employee growth is a priority. Fresh Foods Clerks have access to comprehensive training courses that help you develop skills necessary for the role, including customer interaction, food safety compliance, and product handling. Additionally, as an employee-owned company, you can look forward to opportunities for advancement and participation in programs that enhance your career path.

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What is the work environment like for a Fresh Foods Clerk at WinCo Foods?

The work environment for a Fresh Foods Clerk at WinCo Foods is vibrant and community-centered. You'll find a supportive team atmosphere where camaraderie is valued, and customer service is taken seriously. While you will engage in physical tasks that require stamina, you’ll also have the chance to get creative with food displays, learn new skills, and interact with a diverse customer base.

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What are the working hours for a Fresh Foods Clerk at WinCo Foods?

Fresh Foods Clerks at WinCo Foods typically work varied hours, primarily between 5:00 am to 10:00 pm, including nights, weekends, and holidays. Flexibility is essential, as the position is part of a 24/7 operation. This allows for a dynamic work schedule that can accommodate individual preferences and needs.

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Common Interview Questions for Fresh Foods Clerk
What motivated you to apply for the Fresh Foods Clerk position at WinCo Foods?

When answering this question, it's important to highlight your passion for food and customer service. You might say something like, 'I am drawn to WinCo Foods because of its commitment to high-quality products and its employee ownership model, which aligns with my values of community and personal investment.'

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How do you prioritize completing multiple tasks in a fast-paced environment?

A great approach to this question is to demonstrate your organizational skills. You could respond, 'I prioritize tasks by assessing urgency and customer needs, ensuring that essential duties like stocking fresh items and assisting customers are completed first, while constantly reviewing my workflow throughout the day.'

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What techniques do you use to ensure excellent customer service?

Your answer should reflect a genuine interest in customer satisfaction. You might say, 'I believe in actively listening to customers, always greeting them with a smile, and being ready to offer suggestions based on their needs. I find that a friendly approach builds trust and keeps customers coming back.'

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Can you explain your experience with food safety and handling?

When discussing food safety, clearly outline any relevant experience or training. For instance, 'I have completed a Food Handlers Certification course and always follow established food safety practices. I understand the importance of keeping food fresh and safe while maintaining sanitary conditions in my work area.'

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How do you handle constructive criticism from supervisors?

Demonstrate your willingness to learn. A fitting response is, 'I view constructive criticism as an opportunity for growth. Whenever I receive feedback, I reflect on it and implement changes to improve my performance. I appreciate guidance as it helps me to better meet the expectations of the role.'

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Describe a time when you went above and beyond for a customer.

It's good to share a specific example showcasing your dedication. You might say, 'Once, a customer was looking for a specific ingredient we had run out of. I offered to check our inventory in the back and found a few units. The customer was extremely grateful, and it felt rewarding to help out.'

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How do you stay motivated during busy shifts?

An effective answer could emphasize teamwork and personal engagement. You might say, 'I stay motivated by focusing on teamwork and the end goal of providing excellent service. I thrive on the energy during busy shifts and draw inspiration from my colleagues' enthusiasm.'

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What would you do if you noticed a co-worker not following food safety protocols?

Your answer should reflect accountability and cooperation. You could say, 'I would address the issue directly and courteously with my co-worker to ensure they understand the importance of food safety. If the behavior continued, I would report it to a supervisor as it's crucial for everyone's safety.'

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How familiar are you with the products we sell in the fresh foods department?

Showcase your knowledge and willingness to learn. A good response might be, 'I have researched the types of products typical for fresh foods departments and am familiar with proper storage, preparation methods, and presentation. I am excited about the opportunity to deepen my understanding at WinCo Foods.'

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What do you think makes WinCo Foods stand out as an employer?

Here, expressing your enthusiasm for the company culture is key. Your response could be, 'WinCo Foods stands out to me because of its commitment to employee ownership, which fosters a sense of pride and investment in our work. I also appreciate the diverse and inclusive environment you promote while delivering excellent service to the community.'

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TEAM SIZE
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HQ LOCATION
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 28, 2025

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