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Partner Operations Analyst

Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest-growing startup ever, Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we have a proven track record of success and a culture that values world-class talent.  

Our Wizards from over 13 countries work together to protect the infrastructure of our hundreds of customers, including over 45% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We’re the leading player in a massive and growing market, but it’s still early enough for you to make a significant impact. At Wiz, you’ll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our record growth. Come join our team and help us create secure cloud environments that allow the best companies to move faster. 

About the Team

The Partner Operations Team aims to accelerate Wiz’s growth via the Partner ecosystem by driving strategy, planning and execution through our Partner programs, processes, and systems.

As we continue to grow at an incredible speed, we work to ensure each team member is set up for success at every phase.

Reporting to the Director of Partner Operations, in this role you will be responsible for helping to build and scale our Partner operations to support the company’s growth and our expanding Partner routes to market.

A successful candidate for this role works in strategic partnership with our Partner Sales teams to identify priorities, execute impactful programs and processes, and drive accountability by measuring results.

What you'll do:

  • Receive feedback from Sales and Partner teams to help define strategic projects and process improvements to ensure an easy engagement model for Partners selling Wiz
  • Work cross-functionally with other teams to support operational programs aligned to the overall organizational strategy
  • Deliver scalable “run the business” operational support of the Partner organization at Wiz including Reseller Program Management, Deal Registration administration, Partner Applications and Reporting
  • Be responsible for the data integrity in Salesforce of all data relating to the Partner programs and processes
  • Present and enable the greater Partner organization at Wiz with weekly updates related to improvements in processes, reports, or program changes
  • Function as a point of contact for escalations within the regions or processes that you oversee
  • Assist with the creation of executive business reviews (EBRs) or quarterly business reviews (QBRs) for both external and internal facing stakeholders
  • Help with onboarding of new employees within the Partner organization at Wiz and ensure the necessary resources are available for the new hires
  • Troubleshoot external partner-facing issues that may arise and be able to manage daily ad-hoc requests
  • Identify areas of new opportunities with existing partner models or future go-to-market models within the Partner organization at Wiz
  • Organize and document relevant processes or programs related to the Partner Organization

About You

  • 2 - 4 years experience supporting Partner operations activities, ideally at SaaS and/or Enterprise-focused organizations
  • Experience implementing programs and processes that scale; a willingness to “roll up your sleeves” to get work done as the organization grows
  • Comfortable with being flexible in responsibilities as the organization grows and our routes to market expand. Able to support the evolving needs of the business
  • Strong knowledge of Salesforce is a must, experience with Impartner, and Tackle.io a plus.
  • Proven track record of building trust and communicating effectively with a wide variety of stakeholders at all levels and from a variety of functions

Wiz is on a mission to build a special company. To achieve our goal, we are focused on hiring Wizards with different backgrounds, perspectives, and experiences.

Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

By submitting your application, you acknowledge that Wiz will process your personal data in accordance with Wiz's Privacy Policy. 

Average salary estimate

$70000 / YEARLY (est.)
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$80000K

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What You Should Know About Partner Operations Analyst, Wiz, Inc.

Wiz is on the lookout for a Partner Operations Analyst to join our dynamic remote team in Ireland! As a revolutionary force in the cloud security sector, we're dedicated to empowering businesses to thrive online, managing the security of their cloud environments. This is an exciting opportunity for you to contribute to our rapid growth and make a tangible impact in a rising startup that is supported by an incredible international team. In the role of Partner Operations Analyst, you'll be working directly with our Partner Operations Team to create efficiencies across our Partner ecosystem. Your efforts will help streamline collaboration between our Partner Sales teams and ensure that our partners have a seamless experience when selling Wiz. You will engage in strategic project management, using insights gathered from sales feedback to drive effective programs and process enhancements. This role also entails maintaining seamless Salesforce data integrity and managing essential partner programs such as Reseller Program Management and Deal Registration. With your experience in Partner operations, you will not only solve daily ad-hoc requests but also assist team growth by onboarding new partners. We believe your innovative mindset and collaborative spirit will resonate well in our vibrant culture, where each day presents new opportunities to learn and grow. Come be a part of our mission to secure the digital world while working in a culture that cherishes diverse perspectives and experiences. Join us at Wiz and help redefine the cloud security landscape!

Frequently Asked Questions (FAQs) for Partner Operations Analyst Role at Wiz, Inc.
What responsibilities does a Partner Operations Analyst have at Wiz?

As a Partner Operations Analyst at Wiz, your responsibilities include supporting Partner operations activities, enhancing process efficiencies based on feedback from Sales and Partner teams, and managing key programs such as Reseller Program Management. You'll also ensure data integrity in Salesforce and take charge of creating business reviews for stakeholders, all while working tirelessly to ensure partners have a smooth experience with our services.

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What qualifications are needed for the Partner Operations Analyst role at Wiz?

To be a successful Partner Operations Analyst at Wiz, you should have 2-4 years of experience in similar support roles, preferably in SaaS or Enterprise environments. Strong knowledge of Salesforce is essential, and familiarity with tools like Impartner or Tackle.io would be advantageous. Proven communication skills and the ability to work collaboratively across different functions are also key requirements.

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How does the Partner Operations Analyst contribute to Wiz's growth?

The Partner Operations Analyst plays a pivotal role in Wiz's growth by enhancing operational processes that drive our Partner ecosystem. By implementing strategic changes based on collected feedback and establishing scalable programs, the Analyst ensures that partners can effectively engage with Wiz, ultimately fueling our market presence and operational efficiency.

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What is the work culture like for a Partner Operations Analyst at Wiz?

At Wiz, the culture for a Partner Operations Analyst is dynamic and engaging. We encourage creativity and collaboration among our team members, making it a perfect environment for innovative thinkers. Working remotely, you'll find a supportive team that values diverse experiences and promotes personal growth and development, all while being at the forefront of cloud security.

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What can a new Partner Operations Analyst expect during their onboarding at Wiz?

When onboarding as a Partner Operations Analyst at Wiz, you can expect a comprehensive introduction to our partner programs, systems, and processes. You'll receive guidance and resources to ensure a smooth transition into your new role, while also gaining insights into our strategic goals and how your work directly contributes to our mission as a leading cloud security provider.

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Common Interview Questions for Partner Operations Analyst
What experience do you have that makes you a good fit for the Partner Operations Analyst role?

In answering, highlight your relevant experience in partner operations or support roles, focusing on specific projects or programs you’ve managed. Additionally, discuss your proficiency with Salesforce and any tools like Impartner, showcasing your ability to manage data and enhance partner processes effectively.

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How do you prioritize tasks in a fast-paced environment?

A good response to this question would include examples of how you've successfully prioritized multiple tasks by assessing urgency and importance. Highlight any techniques you use, such as task lists, project management tools, or team communication, emphasizing how you maintain productivity and efficiency.

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Can you describe a successful project you've managed in your previous roles?

Detail a specific project where you defined goals, strategized implementation, and achieved measurable results. Explain your role in managing the project, collaborating with stakeholders, and how it ties back to enhancing partner operations or scaling processes, as would be relevant in the Partner Operations Analyst position at Wiz.

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How do you approach stakeholder communication in your work?

Discuss your communication style and strategies for keeping stakeholders informed and engaged. Give examples of how you've successfully navigated diverse viewpoints to achieve project goals and foster collaboration, which is essential for the Partner Operations Analyst role at Wiz.

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What do you know about Wiz and our partner ecosystem?

Demonstrate your knowledge of Wiz and its mission in cloud security. Talk about the company’s growth trajectory and the importance of the Partner ecosystem in achieving business objectives. This shows you've done your homework and are genuinely interested in the role.

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Describe how you handle data integrity issues.

In your response, stress the importance of data integrity for operations. Present a step-by-step process of how you identify, address, and monitor data integrity issues, particularly within Salesforce or similar systems. This will highlight your analytical skills and attention to detail, which are crucial for a Partner Operations Analyst.

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How do you ensure continuous process improvement?

Talk about the methodologies you employ for gathering feedback and insights, such as stakeholder input or performance metrics, to identify areas for process improvement. Illustrate with an example where your initiative led to positive change, showing your proactive mindset for the Partner Operations Analyst role at Wiz.

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What strategies do you utilize for onboarding new partners?

Outline a systematic approach for onboarding, including training, resource availability, and ongoing support. By sharing specific strategies you've implemented in the past, you showcase your readiness to contribute effectively to the onboarding process at Wiz.

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How do you manage unexpected challenges in your work?

Explain your problem-solving approach, focusing on communication, collaboration, and resilience. Provide an example where you successfully navigated an unexpected challenge, demonstrating your capability in the high-paced environment of Partner operations at Wiz.

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Why do you want to work at Wiz?

Express your enthusiasm for Wiz's mission in cloud security and its impressive growth. Discuss how your values align with the company culture and how you can contribute to its goals. This personal connection will resonate with interviewers, showing you’re not just looking for a job but are passionate about being part of Wiz.

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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
March 9, 2025

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