Job details

Senior Manager, Continuous Improvement & Technical Training

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Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest-growing startup ever, Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we have a proven track record of success and a culture that values world-class talent.

Our Wizards from over 13 countries work together to protect the infrastructure of our hundreds of customers, including over 45% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We’re the leading player in a massive and growing market, but it’s still early enough for you to make a significant impact. At Wiz, you’ll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our record growth. Come join our team and help us create secure cloud environments that allow the best companies to move faster.

Summary

We’re looking for a Senior Manager to lead our Continuous Improvement & Technical Training team within the Partner Success & Services .

This role will oversee a cross-functional team consisting of Product Strategists, Solution Architects, and Technical Trainers. You will be responsible for ensuring the team delivers world-class training and enablement experiences while embedding a culture of continuous improvement across all aspects of Partner Success & Services. This means leading a team that develops scalable training programs, streamlines operational processes, and leverages cutting-edge technology to enhance learning and service delivery.

WHAT YOU'LL DO

Leading & Scaling the Continuous Improvement & Training Team

Directly manage a multi-disciplinary team of product managers, solution architects, and technical trainers.
Foster a culture of innovation, collaboration, and continuous learning across all functions.
Develop and execute a strategy to scale partner and customer enablement through formal training, automation, and process optimization.

Driving Training & Enablement Excellence

Collaborate with curriculum developers and instructional designers to ensure formal Instructor-Led Training (ILT) programs are current and aligned with Wiz’s evolving products and security landscape.
Measure effectiveness of Instructor-Led Training (ILT) programs ensuring customers and partners are achieving their desired outcomes.
Partner with internal teams to enhance training experiences using AI-driven automation, hands-on labs, and interactive learning techniques.

Embedding Continuous Improvement in Partner Success & Services

Implement and refine feedback loops that gather insights from partners, customers, and internal teams to drive improvement.
Leverage AI and automation tools to streamline training content creation, operational processes, and service delivery.
Work cross-functionally to identify efficiency gaps and implement solutions that improve customer and partner outcomes.

Strategic Leadership & Cross-Functional Collaboration

Align team efforts with business priorities, ensuring training and continuous improvement initiatives drive measurable impact.
Collaborate with Sales, Support, Technical Success, and Partner & Channel teams to ensure alignment between enablement efforts and customer needs.
Serve as a key advocate for scalability, automation, and data-driven decision-making within Partner Success & Services.

WHAT YOU'LL BRING

8+ years of combined experience in Professional Services and Education roles focused on cloud-native software development and infrastructure.
Proven ability to lead cross-functional teams, balancing product strategy, engineering, and training disciplines.
Experience with Instructor-Led Training (ILT) programs, including curriculum development, instructional design, and certification programs.
Background in cloud-native technologies (Kubernetes, DevOps, security best practices) with a strong understanding of technical enablement.
Strong analytical skills—data-driven decision-making is at the core of your leadership approach.
Familiarity with AI, automation, and cloud-native engineering to enhance training and operational efficiency.

Leadership & Cultural Fit

You lead with empathy and vision—motivating a diverse team to achieve ambitious goals.
You thrive in ambiguity—navigating fast-changing environments while staying focused on long-term strategy.
You champion continuous improvement—always looking for ways to optimize, scale, and innovate.
You believe in collaboration—cross-functional teamwork is essential to your success.
You empower others—mentoring and developing talent is something you genuinely enjoy.

Wiz is on a mission to build a special company. To achieve our goal, we are focused on hiring Wizards with different backgrounds, perspectives, and experiences.

Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

By submitting your application, you acknowledge that Wiz will process your personal data in accordance with Wiz's Privacy Policy.

Average salary estimate

$135000 / YEARLY (est.)

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$120000K

$150000K

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What You Should Know About Senior Manager, Continuous Improvement & Technical Training, Wiz, Inc.

Wiz is looking for a Senior Manager, Continuous Improvement & Technical Training to join our remote team in the USA. We are a pioneering force in cloud security, and we're on a mission to help organizations secure their cloud environments while achieving their business goals. In this exciting role, you will lead a cross-functional team of Product Strategists, Solution Architects, and Technical Trainers, steering them toward delivering exceptional training and enablement experiences. As part of the Partner Success & Services department, your influence will help build a culture that champions continuous improvement across all initiatives. You’ll have the opportunity to develop scalable training programs, streamline operational processes, and leverage advanced technology to elevate learning and service delivery. This role is perfect for someone who thrives on innovation and collaboration—combining your technical expertise with a keen understanding of cloud-native technologies. Your strategic thought leadership will align team efforts with business priorities and enhance the overall training experience for our partners and customers. With the freedom to think creatively and implement your ideas, you can make a profound impact on how we secure cloud environments. Join Wiz and be part of a diverse, world-class team dedicated to shaping the future of cloud security while having fun along the way!

Frequently Asked Questions (FAQs) for Senior Manager, Continuous Improvement & Technical Training Role at Wiz, Inc.

What are the responsibilities of the Senior Manager, Continuous Improvement & Technical Training at Wiz?

As the Senior Manager, Continuous Improvement & Technical Training at Wiz, you will lead a multi-disciplinary team focused on developing scalable training programs and embedding a culture of continuous improvement. This involves collaborating with curriculum developers to ensure training programs are aligned with Wiz's products, measuring their effectiveness, and identifying efficiency gaps in processes to enhance partner and customer outcomes.