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Creator Success Manager, Korea

ABOUT US

At Xsolla, we believe that great games begin as ideas, driven by the curiosity, dedication, and grit of creators around the world. Our mission is to empower these visionaries by providing the support and resources they need to bring their games to life. We are committed to leveling the playing field, ensuring that every creator has the opportunity to share their passion with the world.


Headquartered in Los Angeles, with offices in Berlin, Seoul, and beyond, we partner with industry leaders like Valve, Twitch, and Ubisoft to clear the paths for innovation in gaming. Our global reach spans over 200 geographies, offering more than 700 payment methods in 130+ currencies.


Longevity Opportunity Vision Enjoy the game!


About the Role

We are seeking an experienced and dynamic Creator Success Manager (Korea) to lead and expand our influencer marketing strategy in the region. This role is responsible for identifying, building, and maintaining relationships with key influencers, content creators, and brand ambassadors across multiple content platforms. The ideal candidate will have a strong understanding of the Korea digital landscape, social media trends, and influencer partnerships, as well as a proven track record of executing successful influencer campaigns.


Key Responsibilities:
  • Establish and manage a network of top-tier content creators and social media influencers.
  • Develop and manage relationships with creators and influencers to ensure long-term partnerships.
  • Negotiate and manage contracts, fees, and expectations with creators and influencers.
  • Collaborate with marketing, product, and PR teams to develop and execute campaigns that drive engagement and brand awareness.
  • Liaise with internal Business Development, Legal, Design, Product, and Account Management teams on creator and influencer partnership strategies and opportunities.
  • Keep up-to-date with the latest trends on social media and in the influencer community to provide ongoing recommendations for future campaigns.
  • Work with brand marketing on consumer-facing influencer collateral and develop action plans to address the needs of our influencer networks.
  • Define performance goals, create rosters, track conversions, and measure influencer performance success.
  • Responsible for ongoing communication with existing influencer partners while actively identifying, sourcing, and negotiating new influencer partnerships and content opportunities.
  • Monitor and adjust partnership strategies in accordance with best practices and relevant trends.
  • Develop and execute the influencer marketing strategy in Korea to drive brand awareness, engagement, conversions, and creator user acquisition.
  • Track, analyze, and report key performance metrics (KPIs) for influencer campaigns, providing insights and recommendations for optimization.
  • Stay up to date on influencer marketing trends, competitor activities, and regional nuances in content consumption and engagement.
  • Manage the influencer marketing budget for Korea, ensuring efficient allocation of resources. 


Requirements:
  • 5+ years of experience in an influencer marketing role with extensive experience working directly with influencers and streamers.
  • Passion for gaming and experience identifying partnerships and best practices for gaming influencers at a global level across streaming and content platforms.
  • Direct experience with gaming publishers, products, and expertise in mobile and video game established and rising influencers.
  • Strong knowledge of gamers and influencers across Twitch, YouTube, Facebook, Instagram, Twitter, and TikTok.
  • Strong interpersonal skills with the ability to build relationships and work effectively with a diverse range of people.
  • Excellent communication, writing, presentation, and organizational skills.
  • Ability to manage multiple projects simultaneously and prioritize demands.
  • Data-driven with experience setting clear goals and KPIs.
  • Experience working with and/or managing influencer marketing agencies from the RFP process through execution and wrap report.
  • Fluent in Korean and English
  • Ability to work in a fast-paced environment, manage multiple projects, and meet tight deadlines.
  • Bachelor's Degree.


Preferred Qualifications:
  • Previous experience in e-commerce, gaming, or technology sectors.
  • Understanding of paid influencer collaborations and how to integrate them into organic strategies.
  • Experience with affiliate marketing, influencer gifting programs, and community-driven content. 


Why Join Us?

Opportunity to work with a fast-growing global brand.

Competitive salary and performance-based incentives.

Flexible work environment (remote, hybrid, or in-office options).

Collaborative and innovative team culture.

Career growth opportunities in a dynamic and expanding market.


If you’re passionate about influencer marketing and gaming, and want to make an impact in the Korea region, we’d love to hear from you! Apply now and be part of our journey.

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What You Should Know About Creator Success Manager, Korea, Xsolla

At Xsolla, we’re on a mission to empower game creators to bring their visions to life, and we're looking for an enthusiastic Creator Success Manager for Korea to make that happen! Based in the vibrant city of Seoul, your main focus will be to lead our influencer marketing strategy in the region. You'll be building relationships with some of the coolest influencers and content creators in the gaming world, helping them connect with our brand while driving engagement and brand awareness. With at least five years of experience in influencer marketing, you’ll have the know-how to negotiate contracts, manage expectations, and create successful campaigns that resonate with audiences across platforms like Twitch, YouTube, and TikTok. In your role, you’ll collaborate with various internal teams to bring your visionary campaigns to life, continuously keeping an eye on the latest trends in both the gaming and influencer landscapes. We value your insights and strategic prowess to help execute our influencer marketing strategy to boost brand visibility and creator user acquisition in Korea. You'll be leading from the front in a dynamic environment that encourages creativity and innovation. Join us, and let’s redefine the gaming industry together while enjoying the engaging and passionate environment we offer. If you’re ready to take your career to the next level with a global brand that supports creators and their dreams, Xsolla is the place for you!

Frequently Asked Questions (FAQs) for Creator Success Manager, Korea Role at Xsolla
What are the main responsibilities of a Creator Success Manager at Xsolla in Korea?

As a Creator Success Manager at Xsolla, your main responsibilities will include establishing and managing relationships with top-tier influencers and content creators, negotiating contracts, and collaborating with various teams to execute campaigns that enhance brand engagement. You'll also track key performance metrics, continually adjust strategies based on the latest trends, and oversee the influencer marketing budget for Korea.

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What qualifications are needed for the Creator Success Manager position at Xsolla in Korea?

To qualify for the Creator Success Manager position at Xsolla in Korea, candidates should have over five years of experience in influencer marketing, particularly within the gaming sector. Proficiency in both Korean and English is required, along with excellent communication skills, strong interpersonal abilities, and a solid understanding of social media and influencer dynamics in the Korean digital landscape.

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How does Xsolla support influencer partnerships in Korea?

Xsolla actively fosters influencer partnerships in Korea by creating a robust network of creators and continuously monitoring trends to provide valuable insights. The Creator Success Manager plays a key role in ensuring that these partnerships are beneficial and aligned with Xsolla's goals, thereby enabling creators to engage their audience effectively.

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What is the work environment like for a Creator Success Manager at Xsolla in Korea?

The work environment for a Creator Success Manager at Xsolla in Korea is flexible and innovative, allowing for remote, hybrid, or in-office work arrangements. The company prides itself on collaboration and creativity within the team and offers career growth opportunities in a dynamic market.

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What is the impact of the Creator Success Manager role on Xsolla's goals in Korea?

The Creator Success Manager role significantly impacts Xsolla’s goals in Korea by driving brand awareness and engagement through strategic influencer marketing. This role is crucial for fostering creator relationships that elevate the brand while ensuring Xsolla's mission of empowering game creators is realized.

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Common Interview Questions for Creator Success Manager, Korea
Can you describe your experience with influencer marketing in the gaming industry?

Highlight specific campaigns or partnerships you've managed, detailing your approach, the influencers involved, and the outcomes achieved. Emphasize your understanding of the gaming culture and how it influences content creation.

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What strategies do you use to identify and engage top-tier influencers?

Discuss your methods for researching influencers, analyzing their audience demographics, and assessing their content alignment with your brand. Share examples of successful influencer engagement strategies you’ve implemented.

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How do you measure the success of your influencer campaigns?

Talk about the key performance indicators (KPIs) you’ve established, such as engagement rates, conversions, and return on investment. Provide examples of how you’ve analyzed data to optimize future campaigns.

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What are some challenges you have faced in influencer partnerships, and how did you overcome them?

Be honest about challenges such as mismatched expectations or communication gaps. Discuss the steps you took to resolve these issues while maintaining the relationship and the positive outcomes that resulted.

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How do you stay updated on trends in social media and influencer marketing?

Mention your commitment to continuous learning through industry publications, webinars, and networking within the community. Highlight any specific sources you rely on for the latest news and trends.

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Give an example of a successful campaign you managed from start to finish.

Outline your role in the campaign, the objective, the influencers involved, and the results achieved. Include details about the strategies used and the adjustments made during the process.

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How do you create long-term partnerships with influencers?

Explain your approach to building relationships based on trust, mutual benefit, and continuous engagement. Share examples of how you've maintained relationships over time and the strategies you've used to enhance collaboration.

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What communication techniques do you find most effective when working with influencers?

Discuss the importance of clarity, empathy, and regular check-ins for successful communication. Use examples to illustrate how you’ve effectively communicated expectations and feedback.

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How do you approach negotiating contracts with influencers?

Describe your negotiation style, emphasizing fairness and transparency. Provide examples of negotiations that led to fruitful partnerships while ensuring that both parties’ interests were met.

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Why do you believe influencer marketing is crucial for the gaming industry?

Articulate your understanding of how influencers drive engagement and brand loyalty in the gaming community. Discuss the unique ways in which influencer marketing can effectively communicate brand values to target audiences.

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Great games don’t just appear. They start as ideas, and only through curiosity, dedication, and grit of people all over the globe do they come to life and become a part of how we play. But too many of these ideas never form because the minds that ...

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Full-time, hybrid
DATE POSTED
March 16, 2025

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