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Who are Heidi

Heidi is on a mission to halve the time it takes to deliver world class care. 

We believe that in 2050 every clinician will practice with AI systems that free them from administrative burden and increase the quality and accessibility of care to patients across the world. 

Today, we have a suite of tools that modernize documentation. Tomorrow, we’ll equip every healthcare org with AI assistants that undo the tediums of clinical & non clinical work

Our team is a potent mosaic of sage, accomplished  leaders & brilliant polymaths hungry to prove it. We achieve in 6 months what it takes our competitors 4 years to do.

We’ve  raised our $10M Series A led by Australia's largest VC firm, Blackbird Ventures and in the midst of our next raise, with an ambitious global go-to-market strategy starting with the US & UK. 

Working closely with our VP GTM, you’ll be  a storyteller who creates a compelling narrative and works as a bridge between product, marketing, GTM and sales - crafting messages that drive our GTM strategies and get results.

What you’ll do:

  • Create content that showcases what Heidi has to offer: Document features, benefits, use cases and value for clinicians which can be deployed across all GTM tactics including website, content, conferences, sales collateral and more.

  • Differentiate Heidi in market: Help clinicians understand why Heidi is the best choice for them through specific content tactics including feature comparison tables, before and after infographic and customer stories.

  • Drive product adoption through high-velocity release support: Set Heidi’s customer-facing functions up for success with timely, accurate information and documentation for each product release and update which impacts customers or internal processes.

  • Orchestrate impactful product launches: Bring the Heidi team together to deliver launches which make a mark, including market impact, adoption, resurrection of users and more.

  • Enable PLG, hybrid and SLG motions: Create a bank of enablement from product screenshots to demo videos to one pagers and decks which powers sales teams efficacy and direct-to-clinician campaigns increase conversion.

What we will look for:

  • Proven track record of 2-5 years in product marketing, preferably in a high-growth tech start-up environment.

  • Excellent writing skills and well versed  at translating  technical product features into customer benefits and clear messaging.

  • Excellent execution and stakeholder management skills, with the ability to prioritize tasks, manage deadlines and deliver high-quality results in a fast-paced environment.

  • Strong creative and problem-solving abilities, with a data-driven approach to decision-making.

  • Exceptional communication and collaboration skills, with the ability to effectively interact with cross-functional teams and external partners.

  • Unafraid to get your hands dirty to solve a wide range of shifting challenges and priorities - you need to be comfortable wearing a few different hats.

What do we believe in?

  • We create unconventional solutions to difficult problems and we build them fast. We want you to set impossible goals and make them happen, think landing a rocket but the medical version.

  • You'll be surrounded by a world-class team of engineers, medicos and designers to do your best work, inspired by our shared beliefs:

    • We are relentless owners, we take full accountability for our work, embracing victories and setbacks.

    • We are clinical inventors, guided by an unwavering moral compass and grounded in data-driven truths.

    • We are humble winners, pursuing  success with a stoic determination while remaining warm and humble with each other in victory.

    • We are confident explorers, welcoming uncertainty with open arms; thriving in uncharted territories and excelling in low-context environments.

Why you will flourish with us 🚀?

  • Flexible work with a 50% hybrid environment

  • Additional paid day off for your birthday and wellness days

  • Full gym access in our Melbourne location and Sydney TBC..

  • A generous personal development budget of $500 per annum

  • Learn from some of the best engineers and creatives, joining a diverse team

  • Become an owner, with shares (equity) in the company, if Heidi  wins, we all win

  • The rare chance to create a global impact  as you immerse yourself in one of Australia’s leading healthtech startups 

  • If you have an impact quickly, the opportunity to fast track your startup career!

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What You Should Know About Product Marketing Specialist, Heidi Health

As a Product Marketing Specialist at Heidi, you’ll be at the forefront of revolutionizing healthcare delivery and making a meaningful impact on how clinicians operate. Based in Melbourne, Heidi is on a mission to halve the time it takes to provide world-class care, with a vision of empowering every clinician through innovative AI solutions. In this engaging role, you will be working closely with our VP of Go-To-Market to create powerful narratives that seamlessly connect our products with marketing and sales efforts. Your key responsibilities will include crafting compelling content that highlights our cutting-edge tools and their immense value to clinicians. From feature comparisons to customer stories, your work will help differentiate Heidi in a competitive marketplace. You will play a vital part in ensuring successful product launches and driving product adoption by providing essential information and documentation for our customer-facing functions. A high-growth, dynamic tech startup environment awaits you, and your ability to convey technical features in relatable terms will be crucial in assisting stakeholders in their decision-making processes. If you're a creative problem-solver who thrives on collaboration and embraces the fast-paced nature of startup life, this is the place to flourish. Join us in making a tangible difference in healthcare, and let's create something truly extraordinary together!

Frequently Asked Questions (FAQs) for Product Marketing Specialist Role at Heidi Health
What responsibilities does a Product Marketing Specialist at Heidi have?

A Product Marketing Specialist at Heidi plays a crucial role in connecting product offerings with the market. Responsibilities include creating engaging and informative content showcasing the features and benefits of Heidi's tools for clinicians, orchestrating impactful product launches, and ensuring that all customer-facing teams are well-equipped with relevant information for product releases. Additionally, the specialist must differentiate Heidi in the market through strategic content tactics, facilitating high product adoption rates, and collaborating across various functions within the company.

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What qualifications are needed for the Product Marketing Specialist position at Heidi?

To be considered for the Product Marketing Specialist role at Heidi, candidates should have a proven track record of 2-5 years in product marketing, ideally within a high-growth tech startup environment. Strong writing skills to translate technical features into customer-friendly benefits are essential. Furthermore, candidates must exhibit excellent execution capabilities, stakeholder management skills, creative problem-solving, and a collaborative mindset to thrive in a fast-paced atmosphere.

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How does a Product Marketing Specialist contribute to product launches at Heidi?

At Heidi, a Product Marketing Specialist orchestrates impactful product launches by aligning marketing strategies with product features. This includes coordinating internal teams, crafting the messaging and promotional materials, and ensuring that the target audience is informed and engaged with the product. Their efforts not only drive market awareness but also accelerate customer adoption rates, making them vital to the product's success in the marketplace.

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What skills are essential for success as a Product Marketing Specialist at Heidi?

Success as a Product Marketing Specialist at Heidi requires a robust set of skills, including exceptional writing abilities, creative thinking, and advanced communication skills. The ability to distill complex technical information into straightforward messaging is critical, along with strong data-driven decision-making capabilities. Stakeholder management and prioritizing tasks efficiently is also essential to navigate the dynamic environment of a startup successfully.

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What is unique about the Product Marketing Specialist role at Heidi?

The Product Marketing Specialist role at Heidi is unique in its dual focus on impactful storytelling and cross-functional collaboration. Unlike traditional roles, this position emphasizes creating a narrative that connects product benefits directly to clinician needs, allowing for creative flexibility. Additionally, as part of a pioneering healthtech startup, the specialist will be at the cutting edge of product development and market strategy, contributing to significant advancements in healthcare delivery.

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Common Interview Questions for Product Marketing Specialist
Can you describe your experience in product marketing?

Highlight specific examples of past roles where you successfully implemented product marketing strategies. Discuss the techniques you used to craft messages that resonate with customers and the results achieved. Be specific about how you contributed to product launches or adoption.

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How do you prioritize tasks in a fast-paced environment?

Share your approach to managing multiple projects and deadlines. Discuss the tools and techniques you utilize to stay organized and focused, ensuring that your work aligns with overall team goals. Providing specific examples will demonstrate your ability to handle pressure effectively.

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How would you approach creating content for a new product launch at Heidi?

Outline a step-by-step plan starting from understanding the product’s unique features and benefits, identifying target audience pain points, and defining key messages. Mention the types of content you would create and the channels you’d leverage for distribution to maximize reach and engagement.

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What strategies do you use to differentiate a product in a competitive marketplace?

Discuss ways to conduct market research to identify competitors and understand their positioning. Talk about utilizing customer insights and feedback to create unique selling propositions that highlight the advantages of the product. Share how storytelling can engage potential users and convey the product’s value.

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Can you give an example of a successful product launch you orchestrated?

Describe the objectives, strategies, and key actions taken for the launch. Explain the results, such as adoption rates or market feedback. Presenting quantitative metrics will emphasize your contributions to the launch’s success and how you measure effectiveness.

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How do you measure the success of your marketing campaigns?

Focus on key performance indicators (KPIs) you typically track, such as engagement rates, lead generation, and conversion metrics. Provide examples of how you've analyzed data from past campaigns to inform future marketing strategies.

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What role does customer feedback play in your marketing strategies?

Emphasize the importance of gathering and analyzing customer feedback to refine marketing messages and improve product offerings. Share techniques for collecting feedback and how you've applied insights to benefit product marketing efforts.

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How do you handle cross-functional collaboration?

Discuss your experience working with different teams, such as product development, sales, and customer support. Provide examples of how you have fostered positive relationships and shared resources effectively to achieve common goals.

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What do you believe is the most challenging aspect of product marketing?

Identify common challenges such as adapting to market changes or aligning team strategies. Share your problem-solving approach, showcasing how you turn challenges into opportunities for growth and improvement.

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Why do you want to work for Heidi as a Product Marketing Specialist?

Express your enthusiasm for Heidi's mission and innovative approach to healthcare. Highlight how your values align with the company’s goals and how you see yourself contributing to their success, emphasizing your passion for making a positive impact in the healthcare industry.

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Full-time, hybrid
DATE POSTED
March 25, 2025

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