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Senior HR Operations Advisor

YouGov is searching for a Senior HR Operations Advisor to manage HR operations within Germany. The ideal candidate must have a deep understanding of German labor laws and experience in HR service delivery.

Skills

  • German labor law knowledge
  • Experience with Works Councils
  • Workday proficiency
  • Risk management awareness
  • Multilingual abilities

Responsibilities

  • Manage HR employee life cycle processes including onboarding and payroll
  • Collaborate with HRBPs on involuntary terminations
  • Ensure HR Ops processes are compliant with local regulations
  • Utilize Workday for employee data management
  • Drive continuous improvement in HR operational processes

Education

  • Degree in HR or a similar qualification

Benefits

  • 27 days of annual leave, increasing with service
  • Discounted public transport scheme
  • Option to work abroad for 30 days per year
  • Learning and development opportunities
  • 15% employer contribution towards pension
To read the complete job description, please click on the ‘Apply’ button
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Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Senior HR Operations Advisor, YouGov

At YouGov, we're on the lookout for a detail-oriented Senior HR Operations Advisor to join our team in dynamic Cologne, Germany. This role is perfect for someone who loves navigating the complexities of HR and has a thorough understanding of German labour laws. As a Senior HR Operations Advisor, you will be responsible for overseeing the daily HR operations across our entities, ensuring everything runs smoothly from onboarding to payroll—all while staying compliant with local regulations. You'll partner with HR Business Partners to manage any involuntary terminations and help create a positive labour relations atmosphere with Works Councils. It's a great opportunity to further hone your skills in Workday and HRIS management while contributing to key projects that bolster our team’s efficiency and collaboration. We're proud to support our employees' work-life balance with flexible hybrid working arrangements. So, if you're fluent in both German and English and have a proven track record in HR operations, we encourage you to apply and take the next step in your career with YouGov!

Frequently Asked Questions (FAQs) for Senior HR Operations Advisor Role at YouGov
What are the main responsibilities of a Senior HR Operations Advisor at YouGov in Cologne?

As a Senior HR Operations Advisor at YouGov in Cologne, your main responsibilities will include managing the HR operations across our entities, ensuring compliance with German and European HR laws, and overseeing the employee life cycle from onboarding to payroll. You'll collaborate with HR Business Partners, support relationship-building with Works Councils, and continuously improve HR processes for enhanced operational efficiency.

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What qualifications do I need for the Senior HR Operations Advisor position at YouGov?

To qualify for the Senior HR Operations Advisor role at YouGov, you should have at least 5 years of HR operations experience in Germany, fluency in both German and English, and a solid understanding of labour laws. Experience liaising with Works Councils and using HRIS platforms like Workday is also essential.

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Is prior experience with Works Councils necessary for the Senior HR Operations Advisor position at YouGov?

Yes, prior experience working with Works Councils is essential for the Senior HR Operations Advisor position at YouGov. You'll need to develop strong working relationships with these councils to ensure compliance and maintain positive labour relations within the company.

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What can I expect in terms of work-life balance as a Senior HR Operations Advisor at YouGov?

YouGov offers a flexible hybrid work environment for the Senior HR Operations Advisor role, requiring at least three days a week in the office. This structure aims to support your work-life balance, combining collaborative office days with remote work for added productivity.

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What benefits does YouGov provide for Senior HR Operations Advisors?

As a Senior HR Operations Advisor at YouGov, you can expect a generous annual leave policy, access to professional development courses, and contributions toward private pension plans. You'll also enjoy perks like the DeutschlandTicket for affordable public transport.

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Common Interview Questions for Senior HR Operations Advisor
What experience do you have in managing HR operations in compliance with German laws?

When answering this question, detail your previous roles managing HR functions in Germany, emphasizing your knowledge of local laws and compliance issues. Highlight specific examples where you successfully navigated complex regulations.

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Can you explain your approach to working with Works Councils?

Discuss your experience collaborating with Works Councils or similar bodies, and describe how you build relationships, communicate policies, and ensure compliance. Mention specific strategies that foster positive labour relations.

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How do you stay updated with changes in German labour laws?

To address this question, describe the methods you utilize to stay informed about legislation changes, such as professional networks, subscriptions to relevant legal resources, and attending workshops or seminars.

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What tools have you used for HRIS management, and how proficient are you in Workday?

Explain your experience with HRIS tools, particularly Workday. Focus on how you've utilized these systems for data management, reporting, and ensuring data accuracy, providing specific examples of your proficiency.

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Describe a challenge you've faced in HR operations and how you resolved it.

Use the STAR method (Situation, Task, Action, Result) to frame your answer. Describe a specific operational challenge, the steps you took to resolve it, and the positive outcome that resulted from your actions.

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How do you ensure effective communication with HR Business Partners?

Talk about your strategies for maintaining open lines of communication with HR Business Partners, including regular check-ins, updates on processes, and collaboration on projects to ensure alignment and efficiency.

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What strategies do you employ for process improvement in HR operations?

Share examples of how you've identified inefficiencies in HR processes and implemented solutions. Focus on your analytical skills in assessing workflows and the collaborative approaches you take to drive positive change.

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How do you prioritize your tasks in a fast-paced HR environment?

Discuss your time management techniques, such as using task lists, setting priorities based on urgency, and leveraging technology to streamline your workload. Emphasize your ability to remain organized under pressure.

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In your opinion, what makes a positive customer experience in HR?

Reflect on your understanding of employee and stakeholder perspectives, emphasizing the importance of responsiveness, clarity in communication, and delivering tailored support that meets individual needs within HR services.

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What steps do you take to ensure data integrity in HRIS?

Detail your approach to data management, including regular audits, checks for accuracy, and collaboration with IT or data teams. Stress the importance of data integrity for compliance and effective HR operations.

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From the beginning we had one simple idea: The more people are able to participate in the decisions made by the institutions that serve them, the better those decisions will be. We are a global online community and our purpose as a company is to...

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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
March 28, 2025

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