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Software Quality Engineer (Hybrid) - job 1 of 2

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on XFacebookInstagramYouTubeLinkedIn and Tik Tok.

Job Description

The Software Quality Engineer works on testing medical device software against test plans, requirements and specifications. Works closely with members of the development engineering team to identify software anomalies and issues with the system.

Main Responsabilities

  • Troubleshoot software anomalies.
  • Work with a team of test/development engineers on medical devices and equipment.
  • Must quickly become an expert on system functionality and of various peripheral devices as well as the requirements that drove system design.
  • Coordinate between various groups to ensure software testing meets all requirements.
  • Develop understanding of user workflow to create, document, and execute test plans.
  • Write regression and user-interface test cases.
  • Independently or with minimal guidance create test environments that mirror a multitude of installed baselines.
  • Implement test processes on projects, write test plans/cases, procedures and scripts, and analyze test results.
  • Perform functional testing to ensure all systems run according to the necessary specifications and operate within regulations to ensure the production of quality products.
  • Identify and evaluate software risks and risk mitigations.
  • May be asked to create tests for ad hoc situations such as replicating field-reported problems or load testing under specific conditions.
  • Establish validation standards and develop testing protocols.
  • Prepare validation and performance qualification protocols for new and/or modified processes, systems or equipment for medical devices.
  • Author technical documents (protocols, reports, standard operating procedures) to comply with regulatory requirements.

Qualifications

  • BS or higher in any of the following computer science, software engineering, electrical engineering, or mathematics degree required.
  • Minimum 3 years' experience in software testing of embedded medical devices
  • Must have sufficient software/ hardware experience to build and configure workstations, understand the subsystems and their interactions in an overall system.
  • Proficient with identifying and writing up software defects for software developers.
  • Proficient with the characterization of software anomalies.
  • Experienced in implementing test processes on projects, writing test plans/cases, procedures and scripts, and analyzing test results.
  • Experienced in software verification and validation strategies.
  • Experienced with Windows and exposure to WinCE based devices.

SKILLS 

  • Strong analytical and problem-solving skills are a must.
  • Strong oral and written communication skills.
  • Must work well in a team environment, be highly motivated, and willing to learn new skills.
  • Good documentation skills, including experience in writing SOPs, work instructions, training and other relevant documentation.

Additional Information

En AbbVie estamos comprometidos a cultivar una cultura laboral que promueva la inclusión, la diversidad y el crecimiento personal. Reconocemos que nuestro éxito colectivo se basa en el bienestar individual de nuestros colaboradores y es por eso que hemos diseñado un paquete de beneficios pensando en cada aspecto de su vida.

  • Cobertura Mejorada de Salud y Bienestar: Nuestro personal administrativo goza de un seguro médico y dental integral, asegurando tranquilidad para usted y sus seres queridos.
  • Vacaciones Extendidas: Creemos en el equilibrio entre el trabajo y la vida personal de nuestro equipo administrativo. Por eso ofrecemos días adicionales de vacaciones, más allá de los requisitos legales.
  • Modelo de Trabajo Híbrido Flexible: Para los puestos elegibles dentro de nuestro personal administrativo, adoptamos un esquema de trabajo híbrido que le permite la comodidad de teletrabajar durante dos días a la semana.
  • Seguro de Vida: Asegure el futuro de su familia con nuestra póliza de seguro de vida.
  • Avance Educativo: Invierta en su futuro con nuestro programa de becas disponible para empleados y sus dependientes.
  • Programa de Asistencia al Empleado (EAP): Acceda a apoyo profesional con nuestro EAP integral, que ofrece asesoramiento psicológico, legal y financiero.
  • Servicios de Salud en la Empresa: Benefíciese de la comodidad de contar con un médico de la empresa y servicios de fisioterapia, demostrando nuestro compromiso con su salud y bienestar.
  • Compromiso Comunitario y Social: Haga la diferencia con un día de voluntariado pagado, que le permite contribuir a la comunidad durante el horario laboral de la empresa.
  • Beneficios Especiales de Permiso: Celebre sus logros de vida con días adicionales de permiso por matrimonio y disfrute de su cumpleaños con un día libre.
  • Plan de Compra de Acciones para Empleados: Participe en el éxito de nuestra compañía comprando acciones a un precio especial exclusivo para empleados.
  • Transporte y Comidas Subsidiadas: Disfrute de la facilidad de transporte y de las comidas con nuestros servicios de transporte y cafetería subsidiados.
  • Asociación Solidarista: Únase a una comunidad enfocada en la ayuda mutua y disfrute de los beneficios que conlleva ser miembro.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion.  It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html 

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

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Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Software Quality Engineer (Hybrid), AbbVie

At AbbVie, we're looking for a passionate Software Quality Engineer to join our dynamic team in Heredia, Costa Rica! As a Software Quality Engineer, you'll play a crucial role in testing our innovative medical device software against specified requirements and standards. Collaborating closely with skilled development engineers, you'll help identify software anomalies while guiding testing processes. Your ability to swiftly master system functionalities and various peripheral devices will enable you to create effective test plans that align with user workflows. You will manage regression and user-interface test cases and develop test environments that mimic real-world scenarios. Ultimately, you will ensure all systems function according to the necessary specifications, helping us deliver top-quality products. Bring your analytical mindset, problem-solving skills, and technical expertise to the table! We're excited to offer a hybrid work model that encourages a healthy balance between your personal and professional life. Join us at AbbVie to make a meaningful impact on global health solutions and be part of a company that values diversity and inclusion in the modern workplace.

Frequently Asked Questions (FAQs) for Software Quality Engineer (Hybrid) Role at AbbVie
What are the main responsibilities of a Software Quality Engineer at AbbVie?

The Software Quality Engineer at AbbVie is responsible for troubleshooting software anomalies, collaborating with development engineers, and creating detailed test plans. You will understand user workflows, execute functional testing, and develop validation protocols for medical devices, ensuring compliance with regulatory standards.

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What qualifications are required for the Software Quality Engineer position at AbbVie?

To qualify for the Software Quality Engineer role at AbbVie, candidates should possess a degree in computer science, software engineering, electrical engineering, or mathematics. Additionally, a minimum of 3 years of experience in software testing for embedded medical devices is essential, along with strong analytical and documentation skills.

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How does AbbVie support the professional development of Software Quality Engineers?

AbbVie is committed to your growth, offering educational advancement programs such as scholarships for employees and their dependents. This helps you continuously develop your skills and knowledge as a Software Quality Engineer in a rapidly evolving field.

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What benefits can a Software Quality Engineer expect at AbbVie?

AbbVie provides an impressive benefits package for Software Quality Engineers, including enhanced health coverage, extended vacation days, a flexible hybrid work model, and subsidized transportation and meals, all aimed at promoting overall employee well-being.

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What skills are vital for a successful Software Quality Engineer at AbbVie?

A successful Software Quality Engineer at AbbVie should have strong analytical skills, a robust understanding of software and hardware interactions, excellent communication capabilities, and proficiency in identifying and documenting software defects effectively.

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Common Interview Questions for Software Quality Engineer (Hybrid)
Can you describe your experience with medical device software testing?

Highlight any specific projects you've worked on that involved medical device software testing. Discuss your methodologies and how those experiences have prepared you for the Software Quality Engineer role at AbbVie.

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What techniques do you use to troubleshoot software anomalies?

Share a structured approach you take to troubleshoot issues, including how you prioritize problems and your methods for documenting anomalies for further analysis by development teams.

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How do you create effective test plans?

Discuss your process for developing test plans, including how you collaborate with stakeholders, define success criteria, and ensure that plans are comprehensive and user-focused for the Software Quality Engineer role.

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What experience do you have with software verification and validation strategies?

Talk about your background in implementing software verification and validation processes. Cite specific strategies you’ve employed and how they've ensured the quality and compliance of medical device software.

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How comfortable are you working in a team environment?

Share examples from your past experiences that demonstrate your teamwork skills, emphasizing how collaboration has lead to successful software quality outcomes at previous jobs.

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Can you explain your familiarity with regulatory requirements in the medical device industry?

Discuss your knowledge of relevant regulatory standards such as FDA guidelines or ISO certifications. Mention any experiences you’ve had in adhering to these during your previous roles.

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What tools or software have you used for functional testing?

Provide details about specific testing tools and software that you have hands-on experience with, including how you leveraged them to improve testing efficiency in your work.

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Describe a challenging project you’ve worked on and how you overcame difficulties.

Share a specific challenge while working as a Software Quality Engineer and outline the steps you took to resolve the issues while ensuring the project met its requirements.

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What is your methodology for writing test cases?

Explain your approach to writing test cases, detailing how you ensure that they are thorough and effectively cover all aspects of the software's functionality.

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How do you stay current with trends and best practices in software quality engineering?

Discuss how you engage with industry resources, such as webinars, certifications, or professional networks, to keep up-to-date on the latest developments in software quality engineering.

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AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: i...

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DATE POSTED
March 26, 2025

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