Hollister Co. - Assistant Manager, Maplewood - job 1 of 2

As an Assistant Manager at Hollister Co., you will be responsible for driving sales results, overseeing daily store operations, enhancing customer experiences, managing staffing and payroll, as well as recruiting and training team members. You'll play a critical role in store presentation and ensuring that the sales floor is engaging for our customers.

To qualify for the Assistant Manager role at Hollister Co., candidates should possess either a bachelor's degree or at least one year of supervisory experience in a customer-facing role. Additionally, strong interpersonal and problem-solving skills, team-building abilities, and a passion for fashion are important to succeed in this position.

Key skills for an Assistant Manager at Hollister Co. include strong communication, adaptability, multi-tasking abilities, and a drive to achieve results. Moreover, strong inclusion and diversity awareness along with a genuine interest in fashion will help you excel in this role.

Hollister Co. offers a comprehensive benefits package for Assistant Managers that includes a quarterly incentive bonus program, paid time off, merchandise discounts, medical, dental, and vision insurance, and other perks such as a 401(K) savings plan with company match. The company is dedicated to promoting from within, offering numerous opportunities for career advancement.

At Hollister Co., assistant managers have the opportunity to grow through structured training and development programs designed to build their leadership skills. With a culture that emphasizes promoting from within, you can advance your career while being supported in your professional journey.

To drive sales effectively as an Assistant Manager, I focus on analyzing sales data and understanding customer preferences while creating engaging store displays that captivate our audience. Setting sales goals for the team and recognizing their individual contributions also motivates the staff to excel.

In my previous role, I managed a diverse team by fostering open communication and providing tailored training. I encouraged collaboration to leverage our strengths, ensuring that each team member felt included and empowered to contribute to our store's success.

Improving customer experience involves listening actively to customer feedback and training my team to be attentive and responsive. Creating a welcoming environment and ensuring that our product knowledge is shared helps in guiding customers effectively.

When faced with conflicts, I believe in addressing issues promptly and constructively. I facilitate discussions to understand different perspectives and guide the team towards a collaborative solution, focusing on the store's overall goals while maintaining a positive atmosphere.

Stay engaged with fashion through blogs, social media, and industry publications. I also encourage my team to contribute their insights as a way to broaden our collective knowledge and ensure we can better serve our style-conscious customers.

Efficiency in store operations comes from well-defined processes and promoting a team-focused environment. I prioritize regular training and open communication to ensure everyone understands their roles, helping us streamline operations across the board.

My leadership style is adaptive; I learn from experiences and feedback. I prioritize supporting my team while empowering them to take ownership of their tasks, which fosters both their growth and my own as a leader.

Effective management of stockroom operations involves maintaining organized inventory systems and regular audits. I involve my team in inventory management to ensure everyone understands the importance of the stockroom to store effectiveness.

My approach to recruitment focuses on finding candidates who embody our brand values and show potential for growth. In interviews, I look for passion, creativity, and a strong customer-service mentality.

I prioritize creating an inclusive team culture by promoting awareness and celebrating diverse talents. By encouraging open dialogue and understanding, I ensure all team members feel valued and contribute their unique perspectives.