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Director of Sales - job 3 of 5

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Company Description

If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity.

Come join our Flock!

Job Description

Reports To: General Manager

General Purpose:

Responsible for maximizing property revenues while maintaining excellent customer service for both internal and external customers.
Efforts will include but not be limited to, hiring, training and management of sales team, analysis and reporting of sales metrics, management of advertising, outreach, and public relations efforts for all market segments in addition to direct sales activities.
Specific Responsibilities:

Directly responsible for the achievement of hotel revenues including Rooms and Banquet & Catering Departments.
Maintain an ongoing awareness of future room night bookings, including group & catering pace and develop/execute a hands-on game plan to increase topline opportunities.
Develop and execute corporate negotiated transient account strategies including building and maintaining strong relationships and ensuring production of signed accounts.
Responsible for the development and execution of integrated sales & marketing plans that support revenue objectives through direct sales, advertising, digital marketing, social media, property level publicity and promotional events.
Analyze hotels' demand segments, sources of business, and primary competition for each, and guide property team in managing pricing and inventory to maximize revenues and profits.
Continually analyze market trends and direct team accordingly to obtain objectives.
Directly responsible for building & maintaining relationships with key accounts.
Ensure the timely preparation of weekly, monthly, and quarterly reports such as Pace & Productivity Reports, Sales Strategy/Action Plan Reports, Initiative Tracking Reports, Monthly Executive Summary, etc.
Produce annual Budget and monthly Forecast in conjunction with the Area Revenue Director, General Manager, and property Controller.
Oversee the development of an annual Strategic Sales & Marketing Plan.
Responsible for ensuring hotels' sales & marketing expenses are in accordance with annual business plan and hotel profitability.
Maintain effective involvement with key community organizations and aggressively pursue all appropriate opportunities for outside client solicitation and relationship building.
Idealize a positive, involved, and collaborative team approach within the sales team and with all hotel departments and maintain open communication with all teammates.
Execute other duties and responsibilities as assigned by the property General Manager and/or the corporate leadership team.

Qualifications

Strong sales skills with thorough knowledge of sales techniques, ability to up-sell products and services, and proven closing ability along with the ability to mentor sales teams in these areas.
Experience in providing effective team leadership and creating a positive, collaborative, productive work environment.
Excellent written and verbal communication skills and ability to work with public relations professionals and journalists.
Computer competency required: Proficiency with Microsoft Office and Database Management.
Knowledge of Food and Beverage including Banquets & Catering.
Knowledge of hospitality marketing and experience in developing & executing marketing strategies.
Aggressive, self-motivated work habits and the ability to work under tight deadlines.
Must be available to work some nights and/or weekends.

Other:

Bachelor's Degree and hotel sales and management experience preferred.
Some travel required.

Additional Information

All your information will be kept confidential according to EEO guidelines. 21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/poster.cfm

Average salary estimate

$100000 / YEARLY (est.)

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$80000K

$120000K

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What You Should Know About Director of Sales , AccorHotel

At 21c Museum Hotels, we are excited to welcome a passionate and experienced Director of Sales to our Lexington, KY team! As a pivotal part of our leadership, you'll be responsible for maximizing property revenues while ensuring that our guests have a top-notch experience from the moment they step through our doors. Your role will involve overseeing the hiring, training, and management of our dynamic sales team. You will dive deep into analyzing sales metrics, which will guide our outreach, advertising, and public relations efforts. By developing strong relationships with key accounts and executing innovative sales and marketing strategies, you'll play a key role in driving our hotel’s success. We’re looking for someone with a strong command of sales techniques and a knack for team leadership, as well as the ability to create a collaborative atmosphere. If you have a flair for analyzing market trends and are driven by results, this is your chance to shine! Plus, the beautiful backdrop of our boutique hotel and contemporary art museum will make every day in this role feel enriching. If you love engaging with the community and leading with creativity, we’d love for you to join our special flock at 21c Museum Hotels!

Frequently Asked Questions (FAQs) for Director of Sales Role at AccorHotel

What are the responsibilities of the Director of Sales at 21c Museum Hotels?

The Director of Sales at 21c Museum Hotels is primarily responsible for maximizing property revenues by managing sales strategies, analyzing market trends, and overseeing a dedicated sales team. This includes preparing reports, developing marketing plans, and maintaining strong relationships with key accounts, ensuring the hotel’s success and an exceptional guest experience.