Head of People

How you’ll contribute to Accurx as our Head of People… 

As the Head of People at Accurx, you are the operational backbone of our People function. You play a critical role in ensuring there is clear alignment between organisational priorities and people initiatives. 

As a member of the Senior Leadership Team you report to the Chief People Officer (CPeO). Your role focuses on ensuring we have outcome-driven people practices and a high performing, engaging culture that enables us to transform the way healthcare communicates.

Working with the People Team, your key areas of responsibilities include performance management, culture and experience, learning and development, talent management, internal comms, employee relations, policy development, DEI, people MI and people products/systems.

What success looks like for the Head of People

• Culture drives performance: We have a consistently high performing culture and the Accurx Principles are our default way of operating. 

• High employee engagement: We know what our levers for high engagement are and we reflect them in our people plans and OKRs. 

• Strong Employee Value Proposition: Our compelling vision, impactful work, principles, development opportunities, managerial skill and benefits are clearly articulated to attract and retain talent.

• Growth-oriented team: Employees have access to robust learning opportunities and development plans are tailored to individual and organisational needs.

• High retention of hyper talent: We know who our hyper talent are, we develop them, they are actively engaged and have clear career pathways for them.

• Managers are enabled: We have truly effective people Managers who are equipped with tools, training, and frameworks to lead with impact, provide meaningful feedback and drive team performance.

• Strategic business partnering: People partners are seen as proactive and trusted advisors by leadership, offering data-driven insights to inform their strategies and decisions.

• High-performing People Team: The People function operates as a cohesive, collaborative unit, consistently meeting goals and delivering value.

• Simple and scalable people products: People processes, experiences and products across the employee lifecycle are designed as if we are Product Managers - they are simple, built on use cases, tech-enabled, user-friendly with a human-centered approach.

• Inclusive systems: Policies, products and frameworks actively foster diversity, equity, and inclusion, contributing to a culture of belonging and performance.

• Compliance and risk management is balanced with commercial impact: Policies and practices adhere to employment laws and regulations. Operational risk is minimised and commercial impact is considered in all decisions.

Who You Are

• Driven to help fix communication in healthcare: You think critically, prioritise for impact and understand our strategic OKRs and big bets. 

• Known for your judgement: Demonstrate strong judgement in decision making, assess complex situations, weigh risks, make pragmatic trade offs. 

• You’re a driver: You take initiative (identifying areas where the team can add value and deliver), you’re independent (operationally brilliant without close oversight), self motivated, a great problem solver and see constraints as opportunities.

• Experienced across numerous people-domains. For example, learning and development, performance management, employee relations, internal comm and talent management. 

• Adaptable, resilient and move with pace: You thrive in fast-paced, ambiguous environments, remaining calm and focused amid complexity. 

• Data-driven: You use data to inform decisions, measure impact, and continuously improve processes. 

• Collaborative leader who knows we only succeed together: You excel at aligning teams, mentoring your team, and building trust at all levels of the organisation. 

• Strong people manager: You know greatness is built on empathy, a common mission, high standards and honest feedback.

• Someone not afraid to challenge or be challenged: You recognise strong teams have tough conversations. You’re not afraid to challenge the status quo, ask why and think differently.

What we can offer...

💰 £85,000 - £110,000 salary dependent on experience + the value of £80,000 share options

🤝 Access to Happl - a flexible benefits provider with a given budget of £600 to spend on perks of your choice. Options include private health insurance, wellness providers and more.

🏢 We are office first, all accuFolk come to our office in Shoreditch 3 days per week, with the option to work remotely 2 days a week. Read more about our policy here.

📚 Allocated annual learning & development budget 

🐣 Enhanced parental leave policy

🙏 Prayer, meditation and breastfeeding room

🌴 Working abroad policy

👩‍🍳We have our very own Chef! Free healthy breakfasts, snacks and lunches will be provided, with the occasional sweet treat!

...And much more.

Like the sound of this role and want to know more about the company? Here's more about us...

We’re a fast-growing healthcare technology company which makes it easier for patients and healthcare teams to communicate.

Accurx is where conversations happen with and about patients. Our software helps doctors, nurses, pharmacists, administrators and other professionals to seamlessly connect with both patients and each other.

Our mission is simple: everything we do is to make patients healthier and healthcare staff happier. Today, Accurx is used in 98% of GP practices nationwide and every day more healthcare professionals are using our software in hospitals, pharmacies, care homes and the community.

We’re passionate about staying close to our users, which is why everyone at Accurx visits a GP practice at least twice a quarter to understand how a practice runs, the difficulties they face with technologies and how we can help. 

Head over to our main careers page to find out more about the team and our candidate hub.

You can also find out more about us on Medium, LinkedIn and Twitter & Instagram.

Our YouTube channel is full of demos of our product, webinars we have held with our users and some clips about life at Accurx.

Diversity & Inclusion

Accurx is committed to being an inclusive employer. As part of this, we’re glad to accommodate candidates who need adjustments throughout the interview process.

Pre-employment Screening

All successful candidates are asked to complete a Basic DBS check along with other pre-employment checks (referencing & right to work). You can find more on our process here. If you’d like to ask questions before you apply please email jobs@accurx.com.