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Human Resources Representative

We’re looking for a Human Resources Superstar!

All About Aeries

Aeries is a student information system (SIS) that serves millions of users throughout California and Texas. We are the fastest-growing SIS and want to accelerate that growth by increasing our sales in California and Texas. Our mission is to deliver data-driven, intuitive, and innovative solutions that empower communities to advance student success. Our vision at Aeries is to build a world where data empowers educators. We believe strongly in the supporting role of technology in education but recognize that there’s no replacement for the wisdom and determination of real people supporting students’ academic successes every day. That’s why our goal is to build tools that allow educators to focus on what they do best: educating.

Aeries prioritizes the quality of life, user experience, and long-term success of those we serve. We build strong, lasting, meaningful relationships with our 700+ customers and our 125 team members.


All About the Job

Your Position

The HR Representative plays a crucial role in supporting various HR functions and initiatives, ensuring compliance with employment laws while championing our company’s core values. Reporting to the Director of Human Resources, the HR Representative is responsible for providing comprehensive HR support to the organization as well as managing payroll functions and benefits administration for its employees. This role requires a strong understanding of HR policies, payroll regulations, and exceptional attention to detail. If you're passionate about making a difference and contributing to a vibrant workplace, this is the perfect opportunity for you!

Your mission

Payroll Administration:

  • Utilize ADP software to process multi-state payroll accurately and promptly for employees.
  • Ensure compliance with federal, state, and local payroll regulations.
  • Handle payroll inquiries and discrepancies with professionalism and efficiency.
  • Collaborate with finance to reconcile payroll-related accounts.
  • Administer year-end processes such as W-2 and 1095-C forms, and other payroll reports and documents.

Recruiting & Employee Onboarding and Offboarding:

  • Assist with recruitment processes such as job posting and interview coordination.
  • Onboard new hires, including tracking document completion, processing background checks, conducting orientation, and ensuring system setup.
  • Coordinate offboarding activities, such as exit interviews, final paycheck processing, and benefits termination.

HR Data Management:

  • Maintain accurate employee records and databases, ensuring confidentiality and data integrity.
  • Generate HR reports and analytics as needed for management and compliance purposes.
  • Update employee information in ADP and other HR systems promptly and accurately.

Employee Support:

  • Serve as a point of contact for employees on HR-related matters.
  • Provide guidance on company policies, benefits, and payroll-related inquiries.
  • Process leaves of absence requests and ensure employee data and pay are accurate during and after returning from leave.

Benefits Administration:

  • Support benefits enrollment processes and assist employees with benefit-related inquiries.
  • Collaborate with benefits providers and brokers to resolve issues and ensure accurate deductions and contributions.
  • Process qualifying life event benefit changes and ensure accuracy with deductions.
  • Verify all vendor bills for accuracy every month. 

HR Compliance:

  • Stay updated on federal, state, and local employment laws and regulations.
  • Prepare and file necessary compliance reports, such as EEO-1, ACA, and other regulatory filings.
  • Assist in ensuring company policies and practices are compliant with relevant legislation.
  • Support HR audits and investigations as necessary.
  • Maintain up-to-date knowledge of HR trends, best practices, and legal changes.

General HR Support:

  • Provide administrative support to the HR Director, including scheduling meetings, preparing documents, and coordinating events.
  • Assist with HR projects and initiatives, such as performance management, employee engagement, and diversity initiatives.

Office Management:

  • Serve as the front line in the office and maintain visitor relations, including, but not limited to, receiving packages, greeting guests, and directing employees/visitors appropriately.
  • Provide administrative support as needed with meeting coordination, catering orders, mail distribution, and other administrative support as necessary. 

All About You

Your Superpowers

  • A minimum of 3 – 5 years in a client-facing HR support role with 2+ years in payroll and benefits.
  • Professional HR designation (HRCI, SHRM) or payroll certification is an asset.
  • HR Compliance: Well-versed in respective employment legislation and other relevant regulations (FLSA, Pay Equity, Accommodations, Worker’s Compensation, etc).
  • Payroll Compliance: Thorough knowledge of employee benefits including 401K, COBRA, HIPAA, FLSA, ERISA, FMLA, and other leaves of absence requirements.
  • Data Analysis: Ability to analyze data, documents, reports, etc., with meticulous attention to detail.
  • Technology: Experience with HR systems & office software including Microsoft Office, Teams, and ADP Workforce Now.
  • Payroll: Experience processing payroll across numerous jurisdictions and platforms.
  • Benefits Administration: Experience managing employee benefits programs including health, dental, retirement, and other plans. Proven ability to manage high-volume requisitions efficiently and accurately.
  • A true passion for HR: Staying up to date with trends in the market and having an interest in how HR will evolve 10 to 15 years from now.
  • Organizational skills: Keeping the HR team organized and efficient in their approach to solving problems and implementing solutions.
  • Time Management: Self-motivated and the ability to be flexible to meet employee needs, deadlines, and time management budgets.
  • Communication and Interpersonal Skills: Our team needs to interact with many employees at various levels of the organization and must always provide exceptional and professional customer service.

Position Details

Work Location

  • HQ is in Orange, California. This role will be required to work on-site. A hybrid work arrangement may be considered after 3 months of employment.

Work Schedule

  • Monday – Friday, 8:00 AM – 5:00 PM with a 1-hour lunch break

Travel Requirements

  • Minimal to no travel

Physical Requirements

  • Prolonged periods of sitting or standing at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times

Compensation

  • $32.70/hour - $40.14/hour, based on experience and skills 
  • Bonuses awarded for exceptional performance and other metric-driven initiatives
  • Benefits include:
  • Medical coverage for employees and dependents with low premiums
  • Health Savings Account with employer contributions
  • Dental and Vision plan with premiums covered 100% for employees
  • 401(k) plan with employer match
  • Generous PTO
  • 11 paid holidays with additional closure from Dec 26 – Dec 31
  • Paid Volunteer & Bereavement time
  • Tuition Reimbursement
  • Company-sponsored in-person events and virtual gatherings

Aeries’ Integrity

Aeries Software provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Aeries Software, Inc., is unable to sponsor, or take over sponsorship of, employment visas at this time.

Apply

Throw your name in the hat by applying on Aeries Careers

Average salary estimate

$75753 / YEARLY (est.)
min
max
$68016K
$83490K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Human Resources Representative, Aeries Software

Join Aeries Software as a Human Resources Representative and make a real impact in the world of education! Aeries is not just a student information system; we are a growing community dedicated to aiding millions of educators across California and Texas. As an HR Representative, you'll be at the forefront of our mission to empower student success, providing essential support in various HR functions. You’ll utilize your expertise in payroll administration using ADP software, ensuring that our employees are compensated accurately and timely while complying with all necessary regulations. Your role will also include assisting with recruitment and onboarding, ensuring a smooth transition for new hires into our vibrant organization. You'll maintain confidential and precise employee records, generating analytics that help guide our strategic decisions. Being the go-to person for employee inquiries and benefits administration, you will uphold Aeries' commitment to exceptional service and integrity. If you are ready to create a workplace where employees thrive, come join us in our sunny headquarters in Orange, California. Whether it's supporting staff with payroll questions or coordinating offboarding, your contributions will play a vital part in our HR team’s success, and you’ll be right where you belong in a role that advances both your career and our ambitious goals.

Frequently Asked Questions (FAQs) for Human Resources Representative Role at Aeries Software
What are the primary responsibilities of a Human Resources Representative at Aeries?

As a Human Resources Representative at Aeries, your primary responsibilities encompass managing payroll functions, overseeing benefits administration, and supporting recruitment initiatives. You'll utilize ADP software to ensure payroll is processed accurately across multiple states, while also assisting in onboarding new hires and managing their employment lifecycle. You'll be the point of contact for all HR-related inquiries, ensuring compliance with employment laws and maintaining accurate employee records.

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What qualifications are needed to become a Human Resources Representative at Aeries?

To be considered for the Human Resources Representative position at Aeries, you should have at least 3 to 5 years of experience in a client-facing HR support role, along with a minimum of 2 years specifically in payroll and benefits management. A professional HR designation or a payroll certification is a plus, as is proficiency in HR legislation, compliance, and payroll regulations. Exceptional communication and organizational skills are vital for this role.

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How does the HR Representative contribute to employee onboarding at Aeries?

In your role as a Human Resources Representative at Aeries, you will play a crucial part in the onboarding process by coordinating new hire orientations, processing background checks, and ensuring the necessary documentation is completed. Your efforts help create a positive first impression for new employees, ensuring they have the support they need to settle into our company culture and begin their journey with us successfully.

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What software tools do Human Resources Representatives at Aeries use?

The Human Resources Representative at Aeries typically uses ADP Workforce Now for payroll management and employee record-keeping, along with Microsoft Office and Teams for communication and administrative tasks. Familiarity with HR databases and reporting tools is also important, as generating HR analytics is a key function of the role.

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What is the work environment like for a Human Resources Representative at Aeries?

At Aeries, the work environment for a Human Resources Representative is dynamic and supportive. Located in our Orange headquarters, you'll be part of a team that values collaboration and professional growth. While this role is primarily on-site with a potential hybrid arrangement after three months, the aim is to foster meaningful relationships with your colleagues and contribute positively to our company culture.

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Common Interview Questions for Human Resources Representative
Can you explain how you would handle a payroll discrepancy as a Human Resources Representative?

To handle a payroll discrepancy effectively, I would first investigate the issue by reviewing all associated records and documentation thoroughly. I would communicate directly with the employee to understand their concern and keep them informed throughout the resolution process. Next, I would collaborate with the finance department to rectify the issue promptly, ensuring compliance with all relevant regulations. Finally, I would document the process and any changes made to prevent similar discrepancies in the future.

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How do you ensure compliance with employment laws as a Human Resources Representative?

Ensuring compliance with employment laws involves staying informed about any changes in regulations and best practices. I regularly review HR policies and procedures against current legislation and maintain accurate records of all employee-related documentation. By providing training to staff about compliance and conducting audits, I help ensure that the organization adheres to all legal requirements, thereby avoiding potential liabilities.

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Describe your experience with benefits administration in an HR capacity.

In my previous HR roles, I've managed the benefits administration process by ensuring that all employee enrollment is handled efficiently and accurately. I've collaborated with benefits providers to resolve issues and conducted informational sessions for employees to help them understand their options. I have experience with processing qualifying life events and ensuring accurate deductions from payroll, which directly supports employee satisfaction and retention.

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What steps do you take to maintain confidential employee records?

Maintaining confidentiality involves implementing solid data protection practices, such as limiting access to sensitive information to authorized personnel only. I ensure all electronic records are safeguarded with secure passwords and encryption where possible. Additionally, I adhere to company policies regarding the retention and disposal of documents and regularly review my processes to ensure compliance with legal and best practice standards.

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How do you approach employee grievances as an HR Representative?

When addressing employee grievances, I approach the situation with empathy and an open mind. My first step is to listen to the employee's concerns thoroughly, ensuring they feel heard and respected. I then assess the situation based on company policies and relevant laws to determine the best course of action. Maintaining transparency in the process is crucial, and I keep the employee updated on any developments until the issue is resolved.

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What HR systems have you used in your previous roles?

In my past HR roles, I've worked extensively with ADP Workforce Now for payroll and employee records management. Additionally, I've utilized various HR management systems to streamline recruitment and onboarding processes, manage performance evaluations, and generate reports. Familiarity with these platforms allows me to enhance reporting accuracy and improve administrative efficiencies in HR operations.

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How do you prioritize tasks in a fast-paced HR environment?

In a fast-paced HR environment, I prioritize tasks by assessing their urgency and importance. I use organizational tools such as task lists and scheduling software to manage deadlines effectively. By regularly communicating with my team about ongoing projects and any potential bottlenecks, I can ensure we all stay on track and that critical deadlines are met without compromising the quality of our work.

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Can you give an example of a successful onboarding process you've implemented?

One successful onboarding process I implemented involved creating a structured onboarding checklist that new hires could follow during their first week. This checklist included essential training sessions, introductions to key team members, and completion of necessary paperwork. By providing a clear roadmap, we improved the overall new hire experience, reduced time to productivity, and increased employee satisfaction.

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What strategies do you use for effective employee engagement?

In my experience, effective employee engagement involves open communication, regular feedback, and recognizing achievements. I advocate for implementing employee surveys to gather insights on workplace satisfaction and areas for improvement. Additionally, I facilitate team-building activities and professional development opportunities to foster a positive workplace culture and ensure employees feel valued and connected to the organization.

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How do you stay updated on trends in HR?

I stay updated on trends in HR by actively engaging with industry publications, attending webinars, and participating in professional networks such as SHRM. I also follow thought leaders in the HR space on social media and regularly attend conferences to expand my knowledge and stay informed about the latest best practices and innovations in human resources.

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Full-time, on-site
DATE POSTED
April 4, 2025

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