Manager of Care Management Operations

WHO WE ARE

AMAZING INDIVIDUALS WORKING FOR POSITIVE PEOPLE at AIDS Healthcare Foundation!

Does the idea of doing something that really makes a difference in people’s lives while being well-compensated intrigue you? Are you looking to work for an organization that encourages growth and success from each and every one of its employees?If so, AIDS Healthcare Foundation is the place for you!Founded in 1987, AIDS Healthcare Foundation is the largest specialized provider of HIV/AIDS medical care in the nation. Our mission is to provide cutting edge medicine and advocacy, regardless of ability to pay. Through our healthcare centers, pharmacies, health plan, research and other activities, AHF provides access to the latest HIV treatments for all who need them.AHF’s core values are:• Patient-Centered• Value Employees• Respect for Diversity• Nimble• Fight for What’s Right STILL INTERESTED? Please continue!

YOUR CONTRIBUTION TO OUR SUCCESS!

A Manager of Care Management contributes to AHF by having the experience to oversee Care Management Services at a managerial level in your assigned EMA/TGA. Utilizing your strong understanding of all the Ryan White Services, you will know and understand the contract deliverables, Standards of Care, and goals of both the program and the patients served. You will collaborate with the AHF Healthcare Team, including Providers, the Practice Manager, the Regional Director, and your contract/program manager so that your team understands the operational process and deliverables to provide guidance, resources, and access to care for all patients. You will provide guidance and operational assistance to the team and monitor services entered into the Care Management Information system. You will ensure that the programs under your oversight are audit-ready and your team has the understanding, training, and tools to implement your operational goals. Your 1:1 meeting with your team will provide an understanding of your team’s performance, address any challenges, and work together to resolve. In this way, you will support the team’s ability to help their patients achieve their healthcare goals.

A Manager of Care Management enhances the reputation of AHF by providing summaries of program operations to the Associate Director of Care Management, you are collaborating creatively and addressing contract expectations to meet program deliverables and improve processes. You will bring the essence of the Ryan White Care Act - the safety net for uninsured HIV/AIDS patients - to the team for ongoing discussion and understanding. You will review the deliverables so they remain on target. Beyond the scope of the contract, your team will contribute to the measures established by the HIV/AIDS Bureau (HAB) Measures and the Department of Health and Human Services.

 You will be a passionate advocate for our top initiatives. To be successful as a Manager of Care Management it is crucial to ensure that the AHF Core Values and Mission stay top of mind with all that you do. At AHF we are nimble and able to adapt in a dynamic environment to assist in providing the best experience for our clients and workplace for our employees.

AHF has a collaborative organizational structure where staff are accountable to multiple leaders.

The Manager of Care Management will work as a part of a close[1]knit team to adds consistent value to the Healthcare Center by ensuring that all written policies and procedures are in accordance with the current EMA/TGA HIV Case Management Standards. This position will work with both staff and leadership to execute the Model of Care and meet the standards required to enhance member care and outcomes as well as maintain an "audit-ready" Care Management program. This position contributes to the Care Management Division's success by effectively managing the key initiatives of Care Management to ensure improved patient outcomes and compliance with the county contracts for the Program and any contractual, federal, and State regulatory requirements. Other HCCs may be assigned to this role.

Licenses and Certifications: Master’s degree in Social Science, Social Work, or Human Services. A minimum of 3 years of Case Management experience is preferred. 5 plus years of management experience preferred. Ability to travel in your regions up to 50% of the time.

AHF Commitment

We at AIDS Healthcare Foundation believe that each individual is entitled to equal employment opportunities without regard to race, color, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status or disability. The right of equal employment opportunity extends to recruiting, hiring selection, transfer, promotion, training and all other conditions of employment.